Method of identifying a caller with a telephone service operator
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Dec 6, 2005
Grant Date -
Feb 5, 2004
app pub date -
Jul 25, 2001
filing date -
Aug 9, 2000
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method of identifying a caller with a telephone service operator. Of the invention, said method comprises the following steps: for the operator, drawing up a list of literal expressions and allocating the caller an identifier consisting of a combination of consecutive literal expressions taken from each of said lists, for the caller, connecting to said telephone service and speaking, in order, each literal expression of said combination, and for the operator, identifying the caller by using voice recognition to search for the combination of literal expressions allocated to the caller. Application to secure access to telephone services.
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