Online system and method of status inquiry and tracking related to orders for consumer product having specific configurations
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United States of America Patent
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Dec 27, 2005
Grant Date -
N/A
app pub date -
Mar 29, 2000
filing date -
Nov 5, 1999
priority date (Note) -
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status (Latency Note)
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Abstract
An online system and method of inquiring and tracking the status of an online order for a product are provided. The system includes a consumer status query message, which includes a consumer identifier of a user who previously placed the online order for the product. A status translator is operable to receive the consumer status query message and convert the consumer status query message to a consumer status query file. A status packager is operable to receive the consumer status query file, extract status data associated with the consumer identifier from an enterprise product information database, and generate a consumer status reply file containing the extracted status data.
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