Monitoring of service level agreement by third party
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Feb 28, 2006
Grant Date -
Mar 28, 2002
app pub date -
Sep 20, 2001
filing date -
Sep 22, 2000
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A service level agreement (SLA) monitoring system is provided for making fair determination as to an extent to which an SLA is achieved and for facilitating a procedure taken by a user to receive compensation when the SLA is violated. The monitoring system comprises a plurality of service level probing boxes and a monitoring center. Each of the service level probing boxes, which is installed as an interface between each user network and a provider network, monitors user packets to detect whether the SLA is violated, when the user packets flow from an originating user network to the provider network and when the user packets flow from the provider network to a destination user network, and transmits the result of detection to the monitoring center. The monitoring center conducts fact finding for a violation of the SLA based on information from each of the service level probing boxes, and acts as a procedure for claiming compensation in the name of a user in conformity with an SLA contract.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully