Method for signaling and processing incoming calls for a call center
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Apr 11, 2006
Grant Date -
Apr 24, 2003
app pub date -
Dec 12, 2000
filing date -
Dec 17, 1999
priority date (Note) -
Expired
status (Latency Note)
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Abstract
The invention relates to a method for signaling and processing incoming calls for a call center. The invention further relates to a corresponding exchange and corresponding call center. According to the invention, incoming calls for the call center and the subscriber numbers of the callers are signaled to the call center by the exchange via an internet protocol link between the exchange and the call center.
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