System and method for personalizing an interactive voice broadcast of a voice service based on automatic number identification
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United States of America Patent
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May 2, 2006
Grant Date -
N/A
app pub date -
Feb 5, 2002
filing date -
Sep 13, 1999
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying callers, and a personalization module for determining information about the caller.
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Family
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