Selective conversation recording using speech heuristics
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United States of America Patent
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May 9, 2006
Issued Date -
N/A
app pub date -
Dec 20, 2001
filing date -
Dec 20, 2001
priority date (Note) -
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Abstract
A system and method for selectively monitoring, recording, storing, and handling telephone conversations through the use of speech analysis is disclosed. In particular, the present invention utilizes a speech analyzer to analyze a speech signal during a telephone conversation between two parties, and a recording and storage device to record and store the telephone conversation. Based on variations in signal characteristics related to the emotional state of the caller, the system selectively generates a trigger to keep the stored recording of the telephone conversation. The present invention also selectively determines whether to send a notification in response to said trigger.
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Family
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