Method and system for managing call requests in a limited bandwidth environment

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7065203
SERIAL NO

09850656

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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According to one embodiment of the invention, a method for managing call requests in a limited bandwidth environment includes receiving a call request from a user, determining if a voice channel on a communication link is available for the call request, and providing a feedback signal for the user indicating when a voice channel will be available.

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Patent Owner(s)

Patent OwnerAddressTotal Patents
CISCO TECHNOLOGY, INC.SAN JOSE, CA14366

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Huart, Pascal H Dallas, TX 11 250
Knappe, Michael E Sunnyvale, CA 32 874
Surazski, Luke K San Jose, CA 34 1098

Cited Art Landscape

Patent Info (Count) # Cites Year
 
WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT (1)
6621899 Method and system for establishing voice communications using a computer network 31 2001
 
LUCENT TECHNOLOGIES INC. (1)
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NEC INFRONTIA CORPORATION (1)
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AVAYA INC. (1)
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QWEST COMMUNICATIONS INTERNATIONAL INC. (1)
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TELEFONAKTIEBOLAGET L M ERICSSON (PUBL) (1)
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UNIFY, INC. (1)
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Sprint Spectrum L.P. (1)
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AIRBUS DS COMMUNICATIONS, INC. (1)
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NAXOS DATA LLC (1)
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MOTOROLA, INC. (1)
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ORACLE AMERICA, INC. (1)
5999609 Computer-telephony (CT) system including an electronic call request 95 1997
* Cited By Examiner

Patent Citation Ranking

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Patent Info (Count) # Cites Year
 
QUALCOMM INCORPORATED (5)
9037685 Intelligent migration between devices having different hardware or software configuration 1 2007
8416705 User profile or user account association with multiple computers 0 2009
RE43577 Swapping a nonoperational networked electronic system for an operational networked electronic system 0 2010
* 9451628 Apparatus and method for facilitating priority indication and queuing for an access terminal 0 2010
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NEC PLATFORMS, LTD. (1)
* 7327712 Selection system, its selection method for voice channels, and switchboard for use therein 5 2002
 
VERIZON PATENT AND LICENSING INC. (3)
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* 2013/0003,719 ENHANCED EMERGENCY SERVICES FOR FIXED WIRELESS CUSTOMER PREMISES EQUIPMENT 1 2011
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (1)
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TELECOMMUNICATION SYSTEMS, INC. (2)
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TELEFONAKTIEBOLAGET L M ERICSSON (PUBL) (1)
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ALCATEL LUCENT (4)
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FONCLOUD, INC. (12)
9270817 Method for determining the on-hold status in a call 1 2008
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9288316 System and method for eliminating hold-time in phone calls 0 2009
* 2009/0207,996 SYSTEM AND METHOD FOR ELIMINATING HOLD-TIME IN PHONE CALLS 23 2009
8908847 System and method for deep dialing phone systems 1 2009
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8774373 System and method for externally mapping an interactive voice response menu 0 2013
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9386151 System and method for replacing hold-time with a call-back in a contact center environment 2 2014
9014351 System and method for deep dialing phone systems 0 2014
 
THOMSON LICENSING (1)
* 2013/0070,921 GATEWAY AUTOMATIC DIALER SUPPORT 0 2011
 
CALLPROMISE, LLC (2)
* 9065916 System and method for virtual queuing of calls 0 2013
* 2013/0322,615 SYSTEM AND METHOD FOR VIRTUAL QUEUING OF CALLS 0 2013
 
FUJITSU LIMITED (1)
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AT&T MOBILITY II LLC (3)
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* 2009/0245,498 IDENTIFICATION AND DETERMINATION OF NON-PREEMPTABLE CALLS 1 2008
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NEC CORPORATION (2)
* 7778251 Bandwidth control apparatus, bandwidth control method, bandwidth control system, and bandwidth allocating apparatus 1 2006
* 2006/0280,123 Bandwidth control apparatus, bandwidth control method, bandwidth control system, and bandwidth allocating apparatus 2 2006
 
INTEL CORPORATION (1)
* 2004/0032,859 Managing a remote resource 18 2002
 
SLIEVE MISH INVENTIONS LIMITED (1)
* 2006/0128,431 Terminal adapter for associating user components and emulating a network entity 1 2006
 
FRANCE TELECOM (1)
* 2011/0261,810 NOTIFICATION METHOD AND GATEWAY FOR ACCESSING A VOICE OVER IP NETWORK 1 2009
 
INTELLECTUAL VENTURES II LLC (1)
* RE43760 Adjusting connection bandwidth in a data network 0 2009
* Cited By Examiner

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