Computer-implemented voice markup language-based server
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United States of America Patent
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Jul 4, 2006
Grant Date -
Jul 18, 2002
app pub date -
Jan 12, 2001
filing date -
Jan 12, 2001
priority date (Note) -
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status (Latency Note)
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Abstract
A computer-implemented method and system for a telephony server to provide services based upon a call from a user. A user communicates with the telephony server over a telephone communication device. The telephony server retrieves a voice application over a computer network from a remote web site and uses it to have a speech-based conversation with the user. The conversation results in obtaining service data from the user. The retrieved voice application performs the requested service based upon the user-provided service data. After the requested service is performed, the voice application and the user service data are removed from the telephony server.
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