Spelling words using an arbitrary phonetic alphabet

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United States of America Patent

PATENT NO 7143037
SERIAL NO

10171327

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Words are spelled by receiving recognizable words from a user of an interactive voice response system. The first letter of each recognizable word is identified, and a spelling is determined based on the first letters of the recognizable words. Statistics for previous users of the interactive voice response system are determined, where the statistics indicate the number of times each of the recognizable words has been used to indicate a letter. The recognizable word that is most commonly used for each letter is identified. The user is prompted with at least two recognizable words that are most commonly used, where each recognizable word corresponds to a different letter. A selection of one of the recognizable words provided to the user is received.

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Patent Owner(s)

Patent OwnerAddress
CISCO TECHNOLOGY INC170 WEST TASMAN DRIVE SAN JOSE CA 95134

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chestnut, Kevin L Seattle, WA 9 475

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