US Patent No: 7,155,519

Number of patents in Portfolio can not be more than 2000

Systems and methods for enhancing connectivity between a mobile workforce and a remote scheduling application

ALSO PUBLISHED AS: 20020023157

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Abstract

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Systems and methods for enhancing connectivity are discussed. An illustrative aspect of the invention includes a method for enhancing connectivity. The method includes scheduling an order to be performed by a worker into a schedule, accessing the schedule by a mobile device via a server on the Internet, and substituting the schedule by a proxy to allow an application on the mobile device to interact with the proxy when the mobile device is temporarily disconnected from the schedule.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
VENTYX SOFTWARE SRLST MICHAEL6

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Lo, Edward Burnaby, CA 3 16
Wu, Fred Coquitlam, CA 5 29

Cited Art Landscape

Patent Info (Count) # Cites Year
 
UNITED PARCEL SERVICE OF AMERICA, INC. (1)
2002/0007,299 Method and system of delivering items using overlapping delivery windows 43 2001
 
Minnesota Mining and Manufacturing Company (3)
5,467,268 Method for resource assignment and scheduling 178 1994
5,623,404 System and method for producing schedules of resource requests having uncertain durations 85 1994
5,737,728 System for resource assignment and scheduling 140 1995
 
TELEMATICS CORPORATION (5)
5,428,546 Method and apparatus for tracking vehicle location 150 1992
5,636,122 Method and apparatus for tracking vehicle location and computer aided dispatch 144 1995
5,758,313 Method and apparatus for tracking vehicle location 160 1995
5,904,727 Graphical fleet management methods 111 1996
5,922,040 Method and apparatus for fleet management 210 1996
 
Other [Check patent profile for assignment information] (4)
5,168,451 User responsive transit system 127 1991
5,532,702 Method and system for obtaining information from a plurality of remote stations 40 1994
6,532,465 Operational system for operating on client defined rules 80 2001
2005/0027,580 Internet-based appointment scheduling system 53 2003
 
Attention Control Systems, Inc. (1)
6,047,260 Intelligent planning and calendaring system with cueing feature and floating tasks 93 1997
 
MEDIATEK INC. (1)
* 6,757,530 System and method for providing wireless device access to scheduling applications 75 2001
 
TAIWAN SEMICONDUCTOR MANUFACTURING COMPANY, LTD. (1)
* 6,721,779 Messaging proxy system 76 2000
 
KRONOS TECHNOLOGY SYSTEMS LIMITED PARTNERSHIP (1)
6,823,315 Dynamic workforce scheduler 36 2000
 
SOUTHWESTERN BELL TELEPHONE COMPANY (1)
5,920,846 Method and system for processing a service request relating to installation, maintenance or repair of telecommunications services provided to a customer premises 242 1996
 
HITACHI, LTD. (1)
6,092,048 Task execution support system 41 1997
 
ROADNET TECHNOLOGIES, INC. (1)
6,701,299 Real-time delivery feasibility analysis systems and methods 74 2001
 
International Computers Limited (1)
5,848,395 Appointment booking and scheduling system 92 1996
 
VENTYX SOFTWARE SRL (6)
6,535,883 System and method for creating validation rules used to confirm input data 93 1999
2001/0037,229 Enterprise scheduling system for scheduling mobile service representatives 55 2001
2001/0047,287 Finding technique for a scheduling system 14 2001
2001/0047,288 Assigning technique for a scheduling system 6 2001
2002/0010,610 Order scheduling system and method for scheduling appointments over multiple days 18 2001
2002/0016,645 Configurable scheduling system 9 2001
 
VENTURE BANKING GROUP, A DIVISION OF CUPERTINO NATIONAL BANK (1)
6,278,978 Agent scheduling system and method having improved post-processing step 42 1998
 
FIRSTPOINT CONTACT TECHNOLOGIES, LLC (1)
6,144,971 System for comparing an agent activity with a work schedule 27 1999
 
AISIN SEIKI KABUSHIKI KAISHA (1)
5,355,511 Position monitoring for communicable and uncommunicable mobile stations 82 1991
 
NEC CORPORATION (1)
6,115,640 Workflow system for rearrangement of a workflow according to the progress of a work and its workflow management method 54 1998
 
CALLIDUS SOFTWARE INCORPORATED (1)
6,473,748 System for implementing rules 88 1999
 
IEX CORPORATION (2)
5,289,368 Force management system user interface 88 1990
5,325,292 Tour/schedule generation for a force management system 141 1993
 
UNWIRED PLANET, LLC (1)
* 6,721,288 Wireless mobile devices having improved operation during network unavailability 58 1998
 
U S WEST TECHNOLOGIES, INC. (1)
5,615,121 System and method for scheduling service providers to perform customer service requests 166 1995
 
SIEBEL SYSTEMS, INC. (1)
6,850,895 Assignment manager 334 2001
 
State of Oregon (1)
6,070,144 System and process for job scheduling using limited discrepancy search 16 1998
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (3)
6,745,381 Method and apparatus for annotating static object models with business rules 11 1997
6,016,477 Method and apparatus for identifying applicable business rules 102 1997
* 6,754,321 Naming convention for different types of device, and apparatus and methods using the naming convention 21 2000
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (4)
5,893,906 Managing work in a computing application 31 1996
5,826,239 Distributed workflow resource management system and method 293 1996
5,870,545 System and method for performing flexible workflow process compensation in a distributed workflow management system 175 1997
6,430,562 Integrated resource management system and method 101 1999
 
Enterworks (1)
6,697,784 Workflow management system, method, and medium with personal subflows 34 2001
 
SILICON GRAPHICS INTERNATIONAL CORP. (1)
5,963,913 System and method for scheduling an event subject to the availability of requested participants 131 1997
 
IMPROMED, LLC (1)
5,970,466 Graphical computer system and method for appointment scheduling 151 1997
 
NETMOTION WIRELESS, INC. (1)
* 6,546,425 Method and apparatus for providing mobile and other intermittent connectivity in a computing environment 306 1999
 
TRIMBLE MRM LTD. (1)
6,578,005 Method and apparatus for resource allocation when schedule changes are incorporated in real time 179 1998
 
CALLNETICS CORPORATION (1)
2002/0035,493 Method and system for coordinating appointments 87 2001
 
CGI TECHNOLOGIES AND SOLUTIONS INC. (1)
6,415,259 Automatic work progress tracking and optimizing engine for a telecommunications customer care and billing system 196 1999
 
IMPRESSE CORPORATION (1)
6,546,364 Method and apparatus for creating adaptive workflows 68 1998
 
GTE LABORATORIES INCORPORATED (1)
5,913,201 Method and apparatus for assigning a plurality of work projects 71 1997
 
UNITED PAN-EUROPE COMMUNICATIONS N.V. (1)
2002/0199,182 Method and apparatus providing convergent solution to end-to end, adaptive business application management 106 2001
 
EPICRON, INC. (2)
2002/0046,073 CONFIGURABLE WEIGHTING OF REPRESENTATIONAL CONTROLS TO OBTAIN AN OPTIMAL ROUTING SOLUTION 26 1998
2002/0065,700 METHOD AND SYSTEM FOR ALLOCATING PERSONNEL AND RESOURCES TO EFFICIENTLY COMPLETE DIVERSE WORK ASSIGNMENTS 71 1999
 
RESOURCE SCHEDULING CORPORATION (1)
4,937,743 Method and system for scheduling, monitoring and dynamically managing resources 251 1987
 
TTI INVENTIONS C LLC (1)
5,655,118 Methods and apparatus for managing information on activities of an enterprise 74 1994
 
MICROSOFT CORPORATION (1)
* 6,370,566 Generating meeting requests and group scheduling from a mobile device 168 1998
 
DRAKAR TOULE LTD., LIMITED LIABILITY COMPANY (1)
6,633,900 Mobile crew management system for distributing work order assignments to mobile field crew units 50 2000
 
UNITED TECHNOLOGIES CORPORATION (1)
5,093,794 Job scheduling system 200 1989
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (1)
* 7,499,869 System and method for scheduling employee shifts 5 2006
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
* 2011/0015,963 Real-Time Enterprise Workforce Management 2 2009
 
ORACLE INTERNATIONAL CORPORATION (1)
8,700,656 Method and system for implementing an on-demand scheduler 0 2011
 
MICROSOFT TECHNOLOGY LICENSING, LLC (1)
* 7,987,471 Mobile device management proxy system 3 2007
 
RICOH COMPANY, LTD. (1)
* 7,343,316 Network based work shift schedule generation utilizing a temporary work shift schedule 14 2001
 
SANDISK TECHNOLOGIES INC. (2)
8,886,760 System and method of predictive data acquisition 0 2009
8,788,849 Method and apparatus for protecting cached streams 0 2011
 
RAYTHEON COMPANY (1)
* 8,200,751 System and method for maintaining stateful information 0 2009
 
SANDISK IL LTD. (8)
* 8,706,799 Method and apparatus to exchange information with a local storage device 0 2007
8,533,847 Apparatus and method for screening new data without impacting download speed 0 2008
8,849,856 Discardable files 0 2009
8,375,192 Discardable files 0 2009
8,205,060 Discardable files 0 2009
* 8,725,840 Autonomous local web-server updating 0 2010
8,549,229 Systems and methods for managing an upload of files in a shared cache storage system 0 2010
8,463,802 Card-based management of discardable files 0 2010
* Cited By Examiner

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