US Patent No: 7,155,519

Number of patents in Portfolio can not be more than 2000

Systems and methods for enhancing connectivity between a mobile workforce and a remote scheduling application

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ALSO PUBLISHED AS: 20020023157
ATTORNEY / AGENT: (SPONSORED)
 

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Abstract

Systems and methods for enhancing connectivity are discussed. An illustrative aspect of the invention includes a method for enhancing connectivity. The method includes scheduling an order to be performed by a worker into a schedule, accessing the schedule by a mobile device via a server on the Internet, and substituting the schedule by a proxy to allow an application on the mobile device to interact with the proxy when the mobile device is temporarily disconnected from the schedule.

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First Claim

Related Publications

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Patent Owner(s)

Patent OwnerAddressTotal Patents
VENTYX SOFTWARE SRLST MICHAEL6

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Lo, Edward Burnaby, CA 1 6
Wu, Fred Coquitlam, CA 4 19

Cited Art

Patent Info (Count) # Cites Year
 
VENTYX SOFTWARE SRL (6)
6,535,883 System and method for creating validation rules used to confirm input data 80 1999
2001/0037,229 Enterprise scheduling system for scheduling mobile service representatives 42 2001
2001/0047,287 Finding technique for a scheduling system 11 2001
2001/0047,288 Assigning technique for a scheduling system 5 2001
2002/0010,610 Order scheduling system and method for scheduling appointments over multiple days 14 2001
2002/0016,645 Configurable scheduling system 7 2001
 
TELEMATICS CORPORATION (5)
5,428,546 Method and apparatus for tracking vehicle location 130 1992
5,636,122 Method and apparatus for tracking vehicle location and computer aided dispatch 125 1995
5,758,313 Method and apparatus for tracking vehicle location 135 1995
5,904,727 Graphical fleet management methods 91 1996
5,922,040 Method and apparatus for fleet management 167 1996
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (4)
5,893,906 Managing work in a computing application 26 1996
5,826,239 Distributed workflow resource management system and method 247 1996
5,870,545 System and method for performing flexible workflow process compensation in a distributed workflow management system 158 1997
6,430,562 Integrated resource management system and method 49 1999
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (3)
6,745,381 Method and apparatus for annotating static object models with business rules 11 1997
6,016,477 Method and apparatus for identifying applicable business rules 89 1997
6,754,321 Naming convention for different types of device, and apparatus and methods using the naming convention 19 2000
 
MINNESOTA MINING AND MANUFACTURING COMPANY (3)
5,467,268 Method for resource assignment and scheduling 151 1994
5,623,404 System and method for producing schedules of resource requests having uncertain durations 75 1994
5,737,728 System for resource assignment and scheduling 124 1995
 
EPICRON, INC. (2)
2002/0046,073 CONFIGURABLE WEIGHTING OF REPRESENTATIONAL CONTROLS TO OBTAIN AN OPTIMAL ROUTING SOLUTION 23 1998
2002/0065,700 METHOD AND SYSTEM FOR ALLOCATING PERSONNEL AND RESOURCES TO EFFICIENTLY COMPLETE DIVERSE WORK ASSIGNMENTS 52 1999
 
IEX CORPORATION (2)
5,289,368 Force management system user interface 67 1990
5,325,292 Tour/schedule generation for a force management system 112 1993
 
AISIN SEIKI KABUSHIKI KAISHA (1)
5,355,511 Position monitoring for communicable and uncommunicable mobile stations 74 1991
 
ATTENTION CONTROL SYSTEMS, INC. (1)
6,047,260 Intelligent planning and calendaring system with cueing feature and floating tasks 75 1997
 
BLUE PUMPIN SOFTWARE (1)
6,278,978 Agent scheduling system and method having improved post-processing step 39 1998
 
CALLIDUS SOFTWARE, INC. (1)
6,473,748 System for implementing rules 71 1999
 
CALLNETICS CORPORATION (1)
2002/0035,493 Method and system for coordinating appointments 41 2001
 
CGI TECHNOLOGIES AND SOLUTIONS INC. (1)
6,415,259 Automatic work progress tracking and optimizing engine for a telecommunications customer care and billing system 152 1999
 
DRAKAR TOULE LTD., LIMITED LIABILITY COMPANY (1)
6,633,900 Mobile crew management system for distributing work order assignments to mobile field crew units 34 2000
 
ENTERWORKS (1)
6,697,784 Workflow management system, method, and medium with personal subflows 28 2001
 
FIRSTPOINT CONTACT TECHNOLOGIES, LLC (1)
6,144,971 System for comparing an agent activity with a work schedule 24 1999
 
GTE LABORATORIES INCORPORATED (1)
5,913,201 Method and apparatus for assigning a plurality of work projects 54 1997
 
HITACHI, LTD. (1)
6,092,048 Task execution support system 35 1997
 
IMPRESSE CORPORATION (1)
6,546,364 Method and apparatus for creating adaptive workflows 60 1998
 
IMPROMED, LLC (1)
5,970,466 Graphical computer system and method for appointment scheduling 125 1997
 
INTERNATIONAL COMPUTERS LIMITED (1)
5,848,395 Appointment booking and scheduling system 79 1996
 
KRONOS TECHNOLOGY SYSTEMS LIMITED PARTNERSHIP (1)
6,823,315 Dynamic workforce scheduler 27 2000
 
MICROSOFT CORPORATION (1)
6,370,566 Generating meeting requests and group scheduling from a mobile device 104 1998
 
NEC CORPORATION (1)
6,115,640 Workflow system for rearrangement of a workflow according to the progress of a work and its workflow management method 45 1998
 
NETMOTION WIRELESS, INC. (1)
6,546,425 Method and apparatus for providing mobile and other intermittent connectivity in a computing environment 252 1999
 
RESOURCE SCHEDULING CORPORATION (1)
4,937,743 Method and system for scheduling, monitoring and dynamically managing resources 225 1987
 
RIGHT CHANCE INC. (1)
6,757,530 System and method for providing wireless device access to scheduling applications 59 2001
 
ROADNET TECHNOLOGIES, INC. (1)
6,701,299 Real-time delivery feasibility analysis systems and methods 68 2001
 
SIEBEL SYSTEMS, INC. (1)
6,850,895 Assignment manager 95 2001
 
SILICON GRAPHICS INTERNATIONAL, CORP. (1)
5,963,913 System and method for scheduling an event subject to the availability of requested participants 90 1997
 
SOUTHWESTERN BELL TELEPHONE COMPANY (1)
5,920,846 Method and system for processing a service request relating to installation, maintenance or repair of telecommunications services provided to a customer premises 181 1996
 
STATE OF OREGON (1)
6,070,144 System and process for job scheduling using limited discrepancy search 13 1998
 
TAIWAN SEMICONDUCTOR MANUFACTURING COMPANY, LTD. (1)
6,721,779 Messaging proxy system 69 2000
 
TRIMBLE MRM LTD. (1)
6,578,005 Method and apparatus for resource allocation when schedule changes are incorporated in real time 135 1998
 
TTI INVENTIONS C LLC (1)
5,655,118 Methods and apparatus for managing information on activities of an enterprise 66 1994
 
U S WEST TECHNOLOGIES, INC. (1)
5,615,121 System and method for scheduling service providers to perform customer service requests 131 1995
 
UNITED PAN-EUROPE COMMUNICATIONS N.V. (1)
2002/0199,182 Method and apparatus providing convergent solution to end-to end, adaptive business application management 77 2001
 
UNITED PARCEL SERVICE OF AMERICA, INC. (1)
2002/0007,299 Method and system of delivering items using overlapping delivery windows 36 2001
 
UNITED TECHNOLOGIES CORPORATION (1)
5,093,794 Job scheduling system 171 1989
 
UNWIRED PLANET, INC. (1)
6,721,288 Wireless mobile devices having improved operation during network unavailability 51 1998
 
OTHER [CHECK PATENT PROFILE FOR ASSIGNMENT INFORMATION] (4)
5,168,451 User responsive transit system 120 1991
5,532,702 Method and system for obtaining information from a plurality of remote stations 37 1994
6,532,465 Operational system for operating on client defined rules 67 2001
2005/0027,580 Internet-based appointment scheduling system 40 2003

Patent Citation Ranking

Forward Cites

Patent Info (Count) # Cites Year
 
SANDISK IL LTD. (2)
8,375,192 Discardable files 0 2009
8,205,060 Discardable files 0 2009
 
MICROSOFT CORPORATION (1)
7,987,471 Mobile device management proxy system 0 2007
 
RAYTHEON COMPANY (1)
8,200,751 System and method for maintaining stateful information 0 2009
 
RICOH COMPANY, LTD. (1)
7,343,316 Network based work shift schedule generation utilizing a temporary work shift schedule 10 2001
 
OTHER [CHECK PATENT PROFILE FOR ASSIGNMENT INFORMATION] (1)
7,499,869 System and method for scheduling employee shifts 3 2006

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
7.5 Year Payment $3600.00 $1800.00 $900.00 Jun 26, 2014
11.5 Year Payment $7400.00 $3700.00 $1850.00 Jun 26, 2018
Fee Large entity fee small entity fee micro entity fee
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00