Call routing control using call routing scripts
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United States of America Patent
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-
Jan 9, 2007
Issued Date -
N/A
app pub date -
Dec 5, 2003
filing date -
Jun 16, 2000
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A technique for use in controlling routing of a call in a communications system is provided. In one embodiment of the technique, a call routing script is used. The script includes at least one call routing instruction that refers to a variable whose value is stored externally to the script. The value of the variable is determined by the system when the system executes the script for determining a destination for the call. The value of the variable is stored in a database, and the database is read to determine the value of the variable.
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