Automatic generation of voice content for a voice response system
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United States of America Patent
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Feb 13, 2007
Grant Date -
N/A
app pub date -
Dec 12, 2002
filing date -
Dec 12, 2002
priority date (Note) -
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Abstract
In one embodiment, the invention provides a method for building a voice response system. The method comprises developing voice content for the voice response system, the voice content including prompts and information to be played to a user; and integrating the voice content with logic to define a voice user-interface that is capable of interacting with the user in a manner of a conversation in which the voice user-interface receives an utterance from the user and presents a selection of the voice content to the user in response to the utterance.
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