Methods and systems for determining a telecommunications service location using global satellite positioning
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United States of America Patent
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Mar 6, 2007
Issued Date -
N/A
app pub date -
May 27, 2003
filing date -
Oct 25, 2001
priority date (Note) -
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Abstract
In one aspect, a customer service information system includes a technician server configured to communicate with at least one input device used by a service technician at a customer service location and with a global satellite positioning system. The technician server is capable of directing the global satellite positioning system to obtain a set of coordinates associated with the customer service location upon receiving a data transmission from the input device.
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