Method and apparatus for software and hardware event monitoring and repair
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Mar 6, 2007
Grant Date -
Jul 29, 2004
app pub date -
Jan 23, 2003
filing date -
Jan 23, 2003
priority date (Note) -
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status (Latency Note)
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Abstract
An integrated hardware and software monitoring system for a remote computer includes an event monitoring module loaded on the remote computer. The event monitoring module includes a hardware event detector that detects hardware events on the remote computer that may need attention, and a software service detector that detects status of software running on the remote computer to determine if any of the software has failed or is not operating properly, and to output a software event as a result thereof. The monitoring system also includes a data transmission system for performing a data transmission so as to notify a support specialist over a network connection of a hardware event or software event detected by the event monitoring module. The monitoring system further includes a graphical user interface provided on a display of the remote computer for allowing a user of the remote computer to make selections as to which software services and hardware events are to be detected.
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