Voice controlled business scheduling system and method
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United States of America Patent
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-
Apr 3, 2007
Issued Date -
N/A
app pub date -
May 22, 2003
filing date -
Jun 27, 2002
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A fully automated, voice controlled business appointment/reservation system is provided. The system has a natural language voice user interface that emulates a live office administrator for appointment/reservation bookkeeping. It includes an efficient availability searching mechanism which enables a telephone user to quickly search and reserve available time slot based on his preference. Other described novel features and implementation improvements include method and system for voice controlled appointment/reservation cancellation, method and system for voice controlled appointment/reservation waiting list, method and system for new user service sign-up and account creation, method and system enabling sequential selective dialing of a telephone user list by voice command, and method and system for scheduling data administration by voice commands.
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