US Patent No: 7,216,348

Number of patents in Portfolio can not be more than 2000

Method and apparatus for dynamically balancing call flow workloads in a telecommunications system

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Abstract

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A call flow server is disclosed that processes call flow events from a plurality of gateways bridging between traditional circuit-switched networks and packet-switched networks. The call flow server server, which may be implemented with either a single processor or multi-processor design, includes call flow engine and call flow thread manager modules capable of managing a plurality of call flow events by distributing the call flow scripts associated with such events among a plurality of threads executing on the call flow server. Each call flow event in the form of a call flow script is processed on a single thread within a selected processor. Processing each call flow script on a single thread fully utilizes the processor resources and ensures that a call flow script need not be blocked while another call flow script is running. The call flow server includes a thread manager to direct a given call flow script to a thread that has excess capacity.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
NET2PHONE, INC.NEWARK, NJ34

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
deCarmo, Linden A Plantation, FL 21 563

Cited Art Landscape

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INTERGRAPH HARDWARE TECHNOLOGIES COMPANY INC. (1)
5,461,611 Quality of service management for source routing multimedia packet networks 229 1994
 
AVID TECHNOLOGY, INC. (1)
5,799,150 System for sending list of media data objects to server which may be read by client and receiving from the server indicator of allocated resource 92 1997
 
NEC CORPORATION (3)
5,452,296 Asynchronous transfer mode communication system 95 1993
5,745,702 Apparatus and method for interconnecting ISDN/internetwork users 32 1995
5,841,769 Data message routing system for mobile or fixed terminals within a network 38 1995
 
POLYCOM, INC. (1)
5,767,897 Video conferencing system 205 1994
 
AT&T Bell Laboratories (3)
5,166,931 Communications network dynamic addressing arrangement 137 1990
5,249,290 Method of and apparatus for operating a client/server computer network 207 1991
5,305,312 Apparatus for interfacing analog telephones and digital data terminals to an ISDN line 290 1992
 
TECHNOLOGY APPLICATIONS, LLC (1)
6,047,292 Digitally encoded recording medium 76 1996
 
DATACARD CORPORATION (1)
5,204,669 Automatic station identification where function modules automatically initialize 134 1990
 
MICROSOFT TECHNOLOGY LICENSING, LLC (5)
5,586,257 Network architecture to support multiple site real-time video games 323 1994
5,729,748 Call template builder and method 27 1995
5,815,665 System and method for providing trusted brokering services over a distributed network 715 1996
6,041,345 Active stream format for holding multiple media streams 97 1997
5,872,850 System for enabling information marketplace 228 1997
 
VALUE CLICK, INC. (1)
5,848,396 Method and apparatus for determining behavioral profile of a computer user 1553 1996
 
8X8, INC. (1)
6,282,272 Telephone web browser arrangement and method 10 2000
 
GOETEL COMMUNICATIONS CORP. (1)
5,546,452 Communications system using a central controller to control at least one network and agent system 257 1995
 
Alphanet Telecom Inc. (1)
5,608,786 Unified messaging system and method 1119 1995
 
IDTP HOLDINGS, INC. (2)
5,946,629 Cellular telephone network having short message service interaction with other networks 272 1995
5,708,655 Method and apparatus for addressing a wireless communication station with a dynamically-assigned address 255 1996
 
DDBH INVESTMENTS, LP (1)
6,427,064 Method and apparatus for maintaining a database in a portable communication device 70 1994
 
2-WAY COMPUTING, INC. (1)
5,434,797 Audio communication system for a computer network 34 1994
 
NET2PHONE, INC. (8)
6,347,085 Method and apparatus for establishing communications between packet-switched and circuit-switched networks 133 1997
6,594,254 Domain name server architecture for translating telephone number domain names into network protocol addresses 115 1997
5,999,965 Automatic call distribution server for computer telephony communications 299 1997
6,275,490 Method and apparatus for establishing communications from browser application 169 1997
6,728,784 Collaborative multimedia architecture for packet-switched data networks 96 1997
6,377,568 Method and apparatus for performing call matching for internet telephones in legacy call centers 42 1997
6,032,192 Pro-active message delivery system and method 20 1998
6,463,565 Method for designing object-oriented table driven state machines 49 2000
 
RESONATE INC. (1)
5,774,660 World-wide-web server with delayed resource-binding for resource-based load balancing on a distributed resource multi-node network 1238 1996
 
FLUENT INC. (1)
5,719,786 Digital media data stream network management system 269 1993
 
VERIZON PATENT AND LICENSING INC. (7)
6,069,890 Internet telephone service 457 1996
6,125,113 Internet telephone service 140 1996
6,021,126 Telecommunication number portability 180 1996
6,014,379 Telecommunications custom calling services 158 1996
* 6,909,708 System, method and article of manufacture for a communication system architecture including video conferencing 373 1996
6,122,255 Internet telephone service with mediation 146 1997
6,154,445 Telephony communication via varied redundant networks 96 1997
 
HAIVISION SYSTEMS INC. (1)
5,680,392 Multimedia multipoint telecommunications reservation systems 174 1996
 
MITEL NETWORKS CORPORATION (2)
5,509,058 Global management of telephone directory 50 1993
5,533,110 Human machine interface for telephone feature invocation 284 1994
 
INTECOM, INCOROPRATED (1)
5,838,683 Distributed interactive multimedia system architecture 174 1995
 
ENTERASYS NETWORKS, INC. (5)
5,155,726 Station-to-station full duplex communication in a token ring local area network 64 1990
5,150,360 Utilization of redundant links in bridged networks 89 1990
5,309,437 Bridge-like internet protocol router 320 1990
5,430,727 Multiple protocol routing 260 1994
5,524,254 Scheme for interlocking line card to an address recognition engine to support plurality of routing and bridging protocols by using network information look-up database 190 1994
 
Dell USA, L.P. (1)
6,704,802 Method and system for communicating between independent software modules 11 1996
 
Academy of Applied Science (1)
5,036,513 Method of and apparatus for integrated voice (audio) communication simultaneously with "under voice" user-transparent digital data between telephone instruments 284 1989
 
MITEL CORPORATION (1)
4,866,732 Wireless telephone system 247 1986
 
ERICSSON INC. (3)
5,499,295 Method and apparatus for feature authorization and software copy protection in RF communications devices 147 1993
5,574,774 Method and apparatus of maintaining an open communications channel between a cellular terminal and an associated cellular radio network 46 1994
6,064,975 Apparatus and method for highlighting holidays of a specified location in a calendar software application 53 1997
 
TOSHIBA GLOBAL COMMERCE SOLUTIONS HOLDINGS CORPORATION (1)
5,309,433 Methods and apparatus for routing packets in packet transmission networks 82 1992
 
PERSONAL AUDIO LLC (1)
5,721,827 System for electrically distributing personalized information 858 1996
 
InfoValue Computing, Inc. (1)
5,822,524 System for just-in-time retrieval of multimedia files over computer networks by transmitting data packets at transmission rate determined by frame size 150 1995
 
ALCATEL N.V. (1)
4,589,107 Simultaneous voice and data communication and data base access in a switching system using a combined voice conference and data base processing module 80 1984
 
Next Software, Inc. (1)
6,347,342 Method and apparatus for dynamically brokering object messages among object models 63 1996
 
PREVIEW SOFTWARE (1)
4,658,093 Software distribution system 837 1983
 
ARRIS ENTERPRISES, INC. (1)
5,544,164 Method and cell based wide area network alternative access telephone and data system 88 1994
 
RPX CORPORATION (1)
5,623,490 Method and apparatus for multiple media digital communication system 81 1996
 
SHELL ELASTOMERS LLC (1)
* 6,393,455 Workload management method to enhance shared resource access in a multisystem environment 33 1997
 
NETDELIVERY CORPORATION (1)
5,790,793 Method and system to create, transmit, receive and process information, including an address to further information 410 1995
 
UNISYS CORPORATION (1)
5,127,001 Conference call arrangement for distributed network 116 1990
 
Fenner Investments, Ltd. (1)
5,095,480 Message routing system for shared communication media networks 309 1989
 
AT&T CORP. (8)
5,563,882 Process for converting a point-to-point multimedia call to a bridged multimedia call 99 1995
5,805,587 Call notification feature for a telephone line connected to the internet 603 1995
6,343,115 Method of announcing an internet call 95 1996
5,982,774 Internet on hold 127 1996
5,905,736 Method for the billing of transactions over the internet 374 1996
5,956,482 Multimedia information service access 124 1996
6,005,870 Method for called party control of telecommunications network services 205 1996
5,905,872 Method of transferring connection management information in world wideweb requests and responses 111 1996
* Cited By Examiner

Patent Citation Ranking

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Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (18)
* 2009/0235,050 DYNAMIC SERVICE MANAGEMENT FOR MULTICORE PROCESSORS 7 2009
* 2009/0290,695 Network Telephony Appliance and System for Inter/Intranet Telephony 12 2009
8,594,280 Systems and methods for visual presentation and selection of IVR menu 10 2010
8,625,756 Systems and methods for visual presentation and selection of IVR menu 5 2011
8,553,859 Device and method for providing enhanced telephony 5 2011
8,548,135 Systems and methods for visual presentation and selection of IVR menu 10 2011
8,537,989 Device and method for providing enhanced telephony 4 2011
8,548,131 Systems and methods for communicating with an interactive voice response system 4 2011
8,572,303 Portable universal communication device 5 2011
8,406,388 Systems and methods for visual presentation and selection of IVR menu 7 2011
8,903,073 Systems and methods for visual presentation and selection of IVR menu 0 2011
8,345,835 Systems and methods for visual presentation and selection of IVR menu 16 2011
8,687,777 Systems and methods for visual presentation and selection of IVR menu 4 2011
8,681,951 Systems and methods for visual presentation and selection of IVR menu 4 2011
8,867,708 Systems and methods for visual presentation and selection of IVR menu 0 2012
8,731,148 Systems and methods for visual presentation and selection of IVR menu 3 2012
8,879,698 Device and method for providing enhanced telephony 0 2012
* 2012/0216,210 PROCESSOR WITH RESOURCE USAGE COUNTERS FOR PER-THREAD ACCOUNTING 0 2012
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (3)
8,849,631 Protocol independent telephony call lifecycle management scheme 0 2008
* 2009/0285,375 PROTOCOL INDEPENDENT TELEPHONY CALL LIFECYCLE MANAGEMENT SCHEME 2 2008
* 9,003,417 Processor with resource usage counters for per-thread accounting 0 2012
 
Apogee Technology Consultants, LLC (1)
9,253,308 Portable computing device with data encryption and destruction 0 2015
 
RPX CLEARINGHOUSE LLC (1)
* 8,189,747 Internet-based telephone call manager 3 1999
 
HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP (1)
* 9,003,419 Network balancing procedure that includes redistributing flows on arcs incident on a batch of vertices 0 2009
 
INTEL CORPORATION (3)
* 7,554,909 Dynamic service management for multicore processors 7 2005
* 2006/0227,771 Dynamic service management for multicore processors 15 2005
8,213,305 Dynamic service management for multicore processors 1 2009
 
JUNIPER NETWORKS, INC. (3)
* 7,748,002 Systems and methods for scheduling applications 6 2002
8,627,320 Systems and methods for scheduling applications 0 2010
* 2010/0235,512 SYSTEMS AND METHODS FOR SCHEDULING APPLICATIONS 2 2010
 
THE TRUSTEES OF COLUMBIA UNIVERSITY IN THE CITY OF NEW YORK (3)
* 2005/0097,222 System and method for call routing in an ip telephony network 17 2004
8,675,832 System and method for unified messaging in inter/intranet telephony 0 2007
8,271,660 Network telephony appliance and system for inter/intranet telephony 7 2009
 
OR-BACH, ZVI (1)
9,001,819 Systems and methods for visual presentation and selection of IVR menu 0 2010
 
SAMSUNG ELECTRONICS CO., LTD. (2)
* 8,555,289 System and method for dynamically managing tasks for data parallel processing on multi-core system 0 2010
* 2011/0231,856 System and method for dynamically managing tasks for data parallel processing on multi-core system 1 2010
 
FACEBOOK, INC. (3)
* 8,010,972 Application connector parallelism in enterprise application integration systems 0 2007
* 8,769,541 Load balancing web service by rejecting connections 0 2009
* 2011/0161,980 Load Balancing Web Service by Rejecting Connections 23 2009
 
BROADCOM CORPORATION (2)
* 8,891,395 Method and system for reducing transceiver power via a variable number of channels 0 2012
* 2012/0327,806 Method and System for Reducing Transceiver Power Via a Variable Number of Channels 1 2012
 
ELECTRONICS AND TELECOMMUNICATIONS RESEARCH INSTITUTE (2)
8,321,876 System and method of dynamically loading and executing module devices using inter-core-communication channel in multicore system environment 1 2008
* 2009/0158,297 SYSTEM AND METHOD OF DYNAMICALLY LOADING AND EXECUTING MODULE DEVICES USING INTER-CORE-COMMUNICATION CHANNEL IN MULTICORE SYSTEM ENVIRONMENT 6 2008
 
YOUGETITBACK Limited (9)
8,719,909 System for monitoring the unauthorized use of a device 3 2008
* 2009/0249,460 SYSTEM FOR MONITORING THE UNAUTHORIZED USE OF A DEVICE 23 2008
9,031,536 Method for mitigating the unauthorized use of a device 0 2008
8,248,237 System for mitigating the unauthorized use of a device 8 2008
* 2009/0251,282 SYSTEM FOR MITIGATING THE UNAUTHORIZED USE OF A DEVICE 16 2008
* 2009/0253,408 METHOD FOR MITIGATING THE UNAUTHORIZED USE OF A DEVICE 20 2008
8,932,368 Method for monitoring the unauthorized use of a device 0 2008
* 2009/0253,406 SYSTEM FOR MITIGATING THE UNAUTHORIZED USE OF A DEVICE 13 2008
* 2009/0247,122 SYSTEM FOR MONITORING THE UNAUTHORIZED USE OF A DEVICE 19 2008
* Cited By Examiner

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