Dropped call continuation

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7228145
APP PUB NO 20040235509A1
SERIAL NO

10442617

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A switching system adjunct (120) monitors a call between a calling and a called party and reestablishes the call when one of the parties has been or is being dropped. The reestablishment may be effected to a same or a different phone number of the dropped party, and may be effected via the same or a different medium (e.g., wired or wireless). The call record of the original call is merged into the call record of the reestablished call, thus preserving the context of entities involved in the call that exists at the time that the party is dropped.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
AVAYA INC.BASKING RIDGE, NJ2806

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Burritt, David R Broomfield, CO 5 166
Evans, Elliott Boulder, CO 1 73
Klein, Robert M Denver, CO 8 946
Ordille, Joann J Essex, NJ 23 611
Sethi, Ravi Somerset, NJ 3 80
Urroz, Hector Boulder, CO 1 73

Cited Art Landscape

Patent Info (Count) # Cites Year
 
AT&T WIRELESS SERVICES, INC. (1)
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INTERNATIONAL BUSINESS MACHINES CORPORATION (2)
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DENSO CORPORATION (1)
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LUCENT TECHNOLOGIES INC. (6)
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6292551 Call reestablishment system 21 1998
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Onrelay Inc. (1)
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AVAYA INC. (2)
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TELEFONAKTIEBOLAGET L M ERICSSON (PUBL) (1)
* 6445918 Method and system for saving dropped calls 48 1999
 
QWEST COMMUNICATIONS INTERNATIONAL INC. (1)
* 6141328 Method and system for two-way negotiated call hold 59 1997
 
SAMSUNG ELECTRONICS CO., LTD. (1)
* 6633760 Method for reconnection of a dropped call in mobile communication system 34 1999
 
GENBAND US LLC (1)
5566236 System and method for re-establishing a disconnected telephone communication 129 1996
 
MATSUSHITA ELECTRIC INDUSTRIAL CO., LTD. (1)
* 6275713 Cellular phone with automatic call reestablishment 19 1998
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (11)
* 7493103 Method and apparatus to transfer data and detect weak signals 4 2004
* 2006/0019,609 Method and apparatus to transfer data and detect weak signals 6 2004
* 8131268 Managing wireless transmissions upon unintentional disconnection of service 1 2008
* 8374317 Interactive voice response (IVR) system call interruption handling 9 2009
* 2010/0284,522 INTERACTIVE VOICE RESPONSE (IVR) SYSTEM CALL INTERRUPTION HANDLING 6 2009
8537976 System and method for handling telephone interruptions 0 2010
* 2011/0194,678 System and Method for Handling Telephone Interruptions 3 2010
* 8667606 Session-controlled-access of client data by support personnel 0 2010
* 2012/0021,721 SESSION-CONTROLLED-ACCESS OF CLIENT DATA BY SUPPORT PERSONNEL 3 2010
* 8776257 Session-controlled-access of client data by support personnel 0 2012
* 2012/0210,446 SESSION-CONTROLLED-ACCESS OF CLIENT DATA BY SUPPORT PERSONNEL 1 2012
 
Mobilesphere, Ltd. (1)
* 8605869 Method and apparatus for forcing a call to a carrier provided voice mail facility 10 2008
 
EXTREME NETWORKS, INC. (2)
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CISCO TECHNOLOGY, INC. (6)
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8705558 Swapping bandwidth reservations 0 2006
* 2007/0280,289 SWAPPING BANDWIDTH RESERVATIONS 6 2006
 
ALCATEL LUCENT (3)
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* 2010/0034,367 Network call back to add conference participants and/or media capabilities 9 2008
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FORD MOTOR COMPANY (3)
* 2009/0002,145 Method And System For Emergency Notification 44 2007
8903351 Method and system for emergency call handling 6 2009
* 2010/0227,582 Method and System for Emergency Call Handling 15 2009
 
BLACKBERRY LIMITED (10)
7933581 Methods and apparatus for use in processing disconnected emergency calls and other communications involving mobile communication devices and the remote monitoring thereof 5 2007
* 2008/0305,763 Methods And Apparatus For Use In Processing Disconnected Emergency Calls And Other Communications Involving Mobile Communication Devices And The Remote Monitoring Thereof 6 2007
8160543 Methods and apparatus for use in processing disconnected emergency calls and other communications involving mobile communication devices and the remote monitoring thereof 1 2011
* 8718626 Communication system utilizing near field communication (NFC) to provide enhanced teleconference features and related methods 4 2011
* 2013/0017,780 COMMUNICATION SYSTEM UTILIZING NEAR FIELD COMMUNICATION (NFC) TO PROVIDE ENHANCED TELECONFERENCE FEATURES AND RELATED METHODS 8 2011
* 8755780 Apparatus, and associated method, for reconnecting dropped call 0 2012
* 2013/0189,967 APPARATUS, AND ASSOCIATED METHOD, FOR RECONNECTING DROPPED CALL 1 2012
8483655 Methods and apparatus for use in processing disconnected emergency calls and other communications involving mobile communication devices and the remote monitoring thereof 0 2012
* 8712398 Soliciting first party in communication session to maintain call when degradation of connection to second party is anticipated 0 2012
* 2013/0091,277 SOLICITING FIRST PARTY IN COMMUNICATION SESSION TO MAINTAIN CALL WHEN DEGRADATION OF CONNECTION TO SECOND PARTY IS ANTICIPATED 1 2012
 
FONCLOUD, INC. (12)
9270817 Method for determining the on-hold status in a call 1 2008
* 2009/0136,014 Method for Determining the On-Hold Status in a Call 24 2008
9288316 System and method for eliminating hold-time in phone calls 0 2009
* 2009/0207,996 SYSTEM AND METHOD FOR ELIMINATING HOLD-TIME IN PHONE CALLS 23 2009
8908847 System and method for deep dialing phone systems 1 2009
8515028 System and method for externally mapping an Interactive Voice Response menu 3 2009
* 2009/0207,980 SYSTEM AND METHOD FOR EXTERNALLY MAPPING AN INTERACTIVE VOICE RESPONSE MENU 18 2009
* 2009/0202,050 SYSTEM AND METHOD FOR DEEP DIALING PHONE SYSTEMS 36 2009
8774373 System and method for externally mapping an interactive voice response menu 0 2013
8605868 System and method for externally mapping an interactive voice response menu 0 2013
9386151 System and method for replacing hold-time with a call-back in a contact center environment 2 2014
9014351 System and method for deep dialing phone systems 0 2014
 
ORANGE (3)
* 7937463 Method and server for invoking application servers in a SIP network 5 2006
* 2009/0164,591 Method and Server for Invoking Application Servers in a Sip Network 10 2006
* 9083807 System for connecting two client entities 0 2014
 
AT&T INTELLECTUAL PROPERTY I, L.P. (2)
* 7715881 Automatically initiating and answering communications 3 2005
* 8135394 Computational communications service maintenance methods and systems 1 2008
 
AVAYA INC. (2)
* 8369496 System and method for managing abrupt contact disconnects 4 2010
* 2012/0027,194 SYSTEM AND METHOD FOR MANAGING ABRUPT CONTACT DISCONNECTS 2 2010
 
CALLWAVE COMMUNICATIONS, LLC (1)
* 8976951 Methods and systems for telephony call-back processing 0 2013
 
GOOGLE TECHNOLOGY HOLDINGS LLC (2)
9467854 Security techniques for reconnecting to a conference session using a computing device 0 2015
9736692 Security techniques for reconnecting to a conference session using a computing device 0 2016
 
FORD GLOBAL TECHNOLOGIES, LLC (7)
8903354 Method and system for emergency call arbitration 0 2010
* 2011/0230,159 System and Method for Automatic Storage and Retrieval of Emergency Information 11 2010
8818325 Method and system for emergency call placement 1 2011
8594616 Vehicle key fob with emergency assistant service 2 2012
9049584 Method and system for transmitting data using automated voice when data transmission fails during an emergency call 7 2013
8977324 Automatic emergency call language provisioning 0 2013
9674683 Method and system for transmitting vehicle data using an automated voice 0 2015
* Cited By Examiner

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