Method and system for handling calls in a communication network
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United States of America Patent
Stats
-
Jul 3, 2007
Grant Date -
Aug 17, 2006
app pub date -
Apr 10, 2006
filing date -
Jan 5, 2001
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A call processing system receives a call request, and in response, generates a call identification, establishes context information, and transfers the call identification and the context information. A context server receives the call identification and the context information, and in response, stores the context information in association with the call identification. A communication path is established for the call between the caller and a call destination, and the call destination receives the call identification. The context server receives a context request from the call destination indicating the call identification and an information template, locates the context information using the call identification, selects a set of the context information based on the information template, and transfers the selected set of the context information to the call destination. The call destination handles the call based on the selected set of the context information.
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