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• 15 United States
• 10 France
• 8 Japan
• 7 China
• 5 Korea
• 2 Other

Patent Owner(s)

Patent Owner	Address
SERVICENOW INC	2225 LAWSON LANE SANTA CLARA CA 95054

International Classification(s)

• G10L:SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION

• [Classification Symbol]

• [Patents Count]

Inventor(s)

Inventor Name	Address	# of filed Patents	Total Citations
Galanes, Francisco M	Kirkland, WA	13	1171
Lecoeuche, Renaud J	Bellevue, WA	9	1824
Su, Fei	Issaquah, WA	54	719

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Maintenance Fees

Fee	Large entity fee	small entity fee	micro entity fee	due date

Fee	Large entity fee	small entity fee	micro entity fee
Surcharge after expiration - Late payment is unavoidable	$700.00	$350.00	$175.00
Surcharge after expiration - Late payment is unintentional	$1,640.00	$820.00	$410.00

DATE PUBLISHED	PUBLICATION/PATENT NO.	PUBLICATION TYPE
August 21, 2007	US,7260535,B2   US7260535B2	GRANTED PATENT AS SECOND PUBLICATION
November 18, 2004	US,20040230434,A1   US20040230434A1	FIRST PUBLISHED PATENT APPLICATION

Full Text

US Patent No: 7260535

Web server controls for web enabled recognition and/or audible prompting for call controls

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