System and method for the creation and automatic deployment of personalized dynamic and interactive voice services with integrated inbound and outbound voice services
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United States of America Patent
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Sep 4, 2007
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N/A
app pub date -
Dec 7, 1999
filing date -
Sep 13, 1999
priority date (Note) -
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Abstract
This invention relates to a system and method for providing inbound and outbound voice services. The invention may be used in conjunction with a system for the creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention enables personalized delivery of (outbound calling) and accessing of (inbound calling) information in real-time, via natural language voice communication with a voice-enabled terminal device.
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