US Patent No: 7,272,212

Number of patents in Portfolio can not be more than 2000

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services

2 Status Updates

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

This invention relates to a system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention relates to a system and method that enable personalized delivery of information in real-time, via natural language voice communication with a voice-enabled terminal device. The system and method combines personalized information broadcast technology with an active voice page. An active voice page is created by the system, stored in a call database and used to generate dynamic voice menus. A call server retrieves the AVP from the call database and delivers the content of the service by dialing a subscriber's telephone number, speaking message text to the subscriber and recording the subscriber's input in response to the call menus. A unique AVP is generated for each subscriber scheduled to receive voice service content.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddressTotal Patents
MICROSTRATEGY INCORPORATEDMCLEAN, VA134

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eberle, Hannes Arlington, VA 13 1364
Leon, Christopher S Washington, DC 11 933
Maass, Bodo Arlington, VA 18 1666
Mosle, Wolf McLean, VA 5 424
Patnaik, Anurag Arlington, VA 38 3698
Reyes, Benjamin Falls Church, VA 4 268
Santa, Ana Alberto Falls Church, VA 7 819
Zirngibl, Michael Washington, DC 33 2716

Cited Art Landscape

Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (10)
4,942,616 Interactive synthesized speech quotation system for brokers 216 1985
5,457,904 Personalized calendar and system for making 60 1991
5,576,951 Automated sales and services system 443 1994
5,689,650 Community reinvestment act network 333 1995
H1743 Inventory management method and apparatus 143 1995
5,852,819 Flexible, modular electronic element patterning method and apparatus for compiling, processing, transmitting, and reporting data and information 115 1997
6,016,335 Telephone registration system for schools 36 1997
6,012,045 Computer-based electronic bid, auction and sale system, and a system to teach new/non-registered customers how bidding, auction purchasing works 350 1997
6,044,134 Messaging system and method 61 1997
6,363,393 Component based object-relational database infrastructure and user interface 127 1999
 
WEB TELEPHONY LLC (1)
6,445,694 Internet controlled telephone system 267 1998
 
VARIANT HOLDINGS, LLC OF NEVIS (1)
6,055,514 System for marketing foods and services utilizing computerized centraland remote facilities 211 1996
 
GILBARCO INC. (1)
6,275,746 Internet capable browser dispenser architecture 38 2000
 
S. AQUA SEMICONDUCTOR, LLC (1)
5,872,926 Integrated message system 269 1996
 
AVAYA INC. (7)
6,031,836 Web-page interface to telephony features 159 1996
6,385,191 Extending internet calls to a telephony call center 95 1996
6,496,568 Method and apparatus for providing automated notification to a customer of a real-time notification system 152 1999
6,321,190 Infrastructure for developing application-independent language modules for language-independent applications 45 1999
6,760,412 Remote reminder of scheduled events 88 1999
6,487,533 Unified messaging system with automatic language identification for text-to-speech conversion 97 2000
6,466,654 Personal virtual assistant with semantic tagging 266 2000
 
AVAYA TECHNOLOGY CORP. (2)
4,757,525 Electronic audio communications system with voice command features 210 1985
4,785,408 Method and apparatus for generating computer-controlled interactive voice services 347 1985
 
LOCKHEED MARTIN CORPORATION (1)
6,591,263 Multi-modal traveler information system 53 1998
 
HIBBELER, DOUGLAS S. (1)
6,067,348 Outbound message personalization 82 1998
 
Financial Engines, Inc. (2)
6,021,397 Financial advisory system 752 1997
5,918,217 User interface for a financial advisory system 353 1997
 
VISTA DMS, INC. (1)
5,235,680 Apparatus and method for communicating textual and image information between a host computer and a remote display terminal 354 1991
 
TOTAL TRAVEL MANAGEMENT, INC. (1)
5,237,499 Computer travel planning system 377 1991
 
MOONBEAM L.L.C. (1)
5,604,528 Method and apparatus for providing periodic subscription television services 147 1994
 
WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT (1)
6,243,092 Transaction flow editing tool 107 1997
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (1)
5,819,220 Web triggered word set boosting for speech interfaces to the world wide web 211 1996
 
U.S. PHILIPS CORPORATION (1)
6,151,582 Decision support system for the management of an agile supply chain 474 1997
 
BLACKBERRY LIMITED (1)
6,167,379 System for user to accept or decline updating a calendar remotely with a proposed schedule update that may have schedule confliction 251 1998
 
DIALOGIC CORPORATION (1)
6,047,327 System for distributing electronic information to a targeted group of users 677 1996
 
ACCENTURE GLOBAL SERVICES LIMITED (3)
5,255,184 Airline seat inventory control method and apparatus for computerized airline reservation systems 169 1990
6,115,693 Quality center and method for a virtual sales and service center 184 1998
6,697,824 Relationship management in an E-commerce application framework 500 1999
 
KANEBO TRINITY HOLDINGS, LTD. (1)
5,771,172 Raw materials ordering system 82 1997
 
OFFICIAL PAYMENTS CORPORATION (1)
5,870,724 Targeting advertising in a home retail banking delivery service 498 1995
 
BALL, HARLEY R. (1)
5,850,433 System and method for providing an on-line directory service 479 1996
 
FOOTHILL CAPITAL CORPORATION (3)
6,260,050 System and method of adapting automatic output of service related OLAP reports to disparate output devices 256 1999
6,587,547 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone 144 1999
6,768,788 System and method for real-time, personalized, dynamic, interactive voice services for property-related information 127 1999
 
KRACIE HOME PRODUCTS, LTD. (2)
5,854,746 Flexible production and material resource planning system using sales information directly acquired from POS terminals 97 1996
5,914,878 Raw materials ordering system 127 1997
 
TEXAS INSTRUMENTS INCORPORATED (3)
5,272,638 Systems and methods for planning the scheduling travel routes 407 1991
5,638,424 Telephone voice mail delivery system 56 1996
6,456,974 System and method for adding speech recognition capabilities to java 124 1997
 
GoldenSource Corporation (1)
6,513,019 Financial consolidation and communication platform 338 1999
 
SEIKO EPSON CORPORATION (1)
5,802,488 Interactive speech recognition with varying responses for time of day and environmental conditions 73 1996
 
Thalveg Data Flow LLC (2)
6,321,221 System, method and article of manufacture for increasing the user value of recommendations 294 1998
6,412,012 System, method, and article of manufacture for making a compatibility-aware recommendations to a user 190 1998
 
Tele Guia Talking Yellow Pages (1)
5,187,735 Integrated voice-mail based voice and information processing system 203 1990
 
ACCESS CO., LTD. (1)
6,173,316 Wireless communication device with markup language based man-machine interface 303 1998
 
Internet Angles, Inc. (1)
5,732,216 Audio message exchange system 705 1996
 
Micron Technology, Inc. (1)
5,479,491 Integrated voice-mail based voice and information processing system 174 1994
 
XEROX CORPORATION (1)
6,571,281 Information sharing system for personal electronic time management systems 42 1999
 
WPV, INC. (1)
5,918,232 Multidimensional domain modeling method and system 285 1997
 
SILICON VALLEY BANK (2)
6,411,685 System and method for providing unified messaging to a user with a thin web browser 182 1999
6,438,217 Apparatus and method for future transmission of device-independent messages 144 1999
 
MODERSOFT, INC. (1)
6,134,563 Creating and editing documents 94 1997
 
DATATREASURY CORPORATION (1)
6,182,052 Communications network interface for user friendly interactive access to online services 171 1997
 
Viador (1)
6,301,590 Method and apparatus for formatting and displaying data from the internet 94 1997
 
SmartRoutes Systems Limited Partnership (1)
5,131,020 Method of and system for providing continually updated traffic or other information to telephonically and other communications-linked customers 392 1989
 
TEKLA PEHR LLC (1)
6,385,301 Data preparation for traffic track usage measurement 135 1998
 
TELEPHONE INFORMATION SYSTEM, INC., A CORP. OF DE (1)
4,812,843 Telephone accessible information system 500 1987
 
GOOGLE INC. (6)
5,638,425 Automated directory assistance system using word recognition and phoneme processing method 201 1994
5,701,451 Method for fulfilling requests of a web browser 401 1995
5,974,441 WWW client server interactive system method with Java (.TM.) 289 1996
6,094,655 Method of creating and using notes decision capsules 129 1997
6,404,858 Personal dial tone service with personalized call waiting 78 1998
6,604,135 WWW client server dynamic interactive system method 101 1999
 
TAGAWA, RICHARD S. (1)
5,732,398 Self-service system for selling travel-related services or products 428 1995
 
THE NIELSEN COMPANY (US), LLC (1)
4,972,504 Marketing research system and method for obtaining retail data on a real time basis 346 1990
 
TELEFONAKTIEBOLAGET L M ERICSSON (PUBL) (2)
5,838,768 System and method for controlled media conversion in an intelligent network 296 1996
5,870,454 Telecommunications speech/text conversion and message delivery system 237 1997
 
U.S. Telecom International Inc. (1)
4,941,168 System for the recognition of automated telephone answering devices and delivery of prerecorded messages to such devices 123 1988
 
Markzware, Inc. (1)
5,963,641 Device and method for examining, verifying, correcting and approving electronic documents prior to printing, transmission or recording 123 1997
 
ITXC IP Holdings S.a.r.l. (1)
6,026,087 Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer 205 1997
 
WELLS FARGO NIKKO INVESTMENTS (1)
5,812,987 Investment fund management method and system with dynamic risk adjusted allocation of assets 378 1995
 
INTELLECTUAL VENTURES PATENT HOLDING, L.L.C. (1)
5,953,392 Method and apparatus for telephonically accessing and navigating the internet 240 1996
 
NATIONAL CITY BANK (1)
6,223,983 Interactive point access financial and information system 111 1999
 
RPX CLEARINGHOUSE LLC (4)
5,610,910 Access to telecommunications networks in multi-service environment 635 1995
5,787,151 Telephony based delivery system of messages containing selected greetings 83 1996
5,943,399 Methods and apparatus for providing communications to telecommunications terminals 302 1996
5,943,395 Telephone apparatus, systems, and processes to enhance access for TDD and/or TTY devices 57 1997
 
TELCORDIA TECHNOLOGIES, INC. (1)
5,926,789 Audio-based wide area information system 113 1996
 
HIGHWAY PLASTICS, LLC (1)
6,286,030 Systems and methods for recording and visually recreating sessions in a client-server environment 216 1998
 
DIGIMARC CORPORATION (1)
2004/0128,514 Method for increasing the functionality of a media player/recorder device or an application program 266 2003
 
BIDCATCHER L.P. (1)
6,415,269 Interactive remote auction bidding system 142 1998
 
Equitrade (1)
5,500,793 Computerized system for developing multi-party property equity exchange scenarios 193 1993
 
CITIBANK, N.A. (6)
5,710,889 Interface device for electronically integrating global financial services 718 1995
5,890,140 System for communicating with an electronic delivery system that integrates global financial services 347 1995
5,825,856 Interactive voice response system for banking by telephone 136 1996
5,920,848 Method and system for using intelligent agents for financial transactions, services, accounting, and advice 414 1998
6,154,527 Interactive voice response system 81 1998
6,349,290 Automated system and method for customized and personalized presentation of products and services of a financial institution 323 1999
 
FOREIGN EXCHANGE TRANSACTION SERVICES, INC. (1)
5,806,050 Electronic transaction terminal for vocalization of transactional data 86 1993
 
RATEZE REMOTE MGMT. L.L.C. (2)
5,872,921 System and method for a real time data stream analyzer and alert system 86 1996
5,838,252 Interactive two-way pager systems 280 1996
 
THE NASDAQ OMX GROUP, INC. (1)
5,809,483 Online transaction processing system for bond trading 395 1997
 
CANON INFORMATION SYSTEMS, INC. (1)
5,715,370 Method and apparatus for extracting text from a structured data file and converting the extracted text to speech 77 1994
 
H&R BLOCK SERVICES, INC. (1)
5,706,442 System for on-line financial services using distributed objects 265 1995
 
ORACLE INTERNATIONAL CORPORATION (4)
5,946,711 System for locking data in a shared cache 92 1997
6,078,994 System for maintaining a shared cache in a multi-threaded computer environment 81 1997
5,943,677 Sparsity management system for multi-dimensional databases 110 1997
6,317,750 Method and apparatus for accessing multidimensional data 210 1998
 
THOMSON INFORMATION SERVICES INC. (1)
5,502,637 Investment research delivery system 169 1994
 
Cranberry Properties, LLC (1)
5,758,088 System for transmitting messages, between an installed network and wireless device 343 1997
 
CITICORP CREDIT SERVICES, INC. (USA) (2)
5,867,153 Method and system for automatically harmonizing access to a software application program via different access devices 125 1996
5,933,816 System and method for delivering financial services 462 1997
 
NDS LIMITED (1)
2003/0088,872 Advanced television system 221 2002
 
CANON KABUSHIKI KAISHA (2)
5,630,060 Method and apparatus for delivering multi-media messages over different transmission media 257 1995
6,279,000 Information processing apparatus for managing schedule data and a method therefor 37 1997
 
HON HAI PRECISION INDUSTRY CO., LTD. (1)
6,741,995 Method for dynamically creating a profile 80 2000
 
LUCENT TECHNOLOGIES INC. (5)
6,014,429 Two-way wireless messaging system with transaction server 343 1996
5,999,526 Method and apparatus for delivering data from an information provider using the public switched network 92 1996
6,587,822 Web-based platform for interactive voice response (IVR) 149 1998
* 6,600,736 Method of providing transfer capability on web-based interactive voice response services 199 1999
6,389,398 System and method for storing and executing network queries used in interactive voice response systems 46 1999
 
CISCO TECHNOLOGY, INC. (6)
5,724,525 System and method for remotely selecting subscribers and controlling messages to subscribers in a cable television system 328 1995
6,490,564 Arrangement for defining and processing voice enabled web applications using extensible markup language documents 99 2000
6,697,964 HTTP-based load generator for testing an application server configured for dynamically generating web pages for voice enabled web applications 83 2000
6,578,000 Browser-based arrangement for developing voice enabled web applications using extensible markup language documents 134 2000
6,507,817 Voice IP approval system using voice-enabled web based application server 86 2000
2004/0133,907 Adaptive scheduling and delivery of television services 126 2003
 
MOTOROLA, INC. (2)
4,811,379 Speak back paging system 81 1987
2002/0006,126 METHODS AND SYSTEMS FOR ACCESSING INFORMATION FROM AN INFORMATION SOURCE 86 1998
 
WEST CORPORATION (1)
6,055,513 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce 681 1998
 
CORPORATE CLASS SOFTWARE, INC., A CORP OF DE (2)
4,989,141 Computer system for financial analyses and reporting 281 1987
5,189,608 Method and apparatus for storing and generating financial information employing user specified input and output formats 189 1990
 
TRAVELPORT OPERATIONS, INC. (1)
6,304,850 Computer-implemented system and method for booking airline travel itineraries 117 1999
 
INTEL CORPORATION (5)
5,371,787 Machine answer detection 104 1993
5,404,400 Outcalling apparatus 84 1993
5,717,923 Method and apparatus for dynamically customizing electronic information to individual end users 829 1994
5,793,980 Audio-on-demand communication system 434 1994
5,664,115 Interactive computer system to match buyers and sellers of real estate, businesses and other property using the internet 885 1995
 
ORANGE SA (1)
6,021,181 Electronic voice mail message handling system 133 1997
 
ACTIVANT SOLUTIONS INC. (1)
5,765,143 Method and system for inventory management 299 1995
 
Netsage Corporation (1)
6,201,948 Agent based instruction system and method 346 1998
 
SYBASE, INC. (1)
5,918,225 SQL-based database system with improved indexing methodology 334 1997
 
NUANCE COMMUNICATIONS, INC. (6)
5,915,001 System and method for providing and using universally accessible voice and speech data files 717 1996
5,983,184 Hyper text control through voice synthesis 59 1997
6,327,343 System and methods for automatic call and data transfer processing 202 1998
6,219,643 Method of analyzing dialogs in a natural language speech recognition system 163 1998
6,246,981 Natural language task-oriented dialog manager and method 282 1998
6,314,402 Method and apparatus for creating modifiable and combinable speech objects for acquiring information from a speaker in an interactive voice response system 396 1999
 
Pinpoint, Incorporated (1)
6,029,195 System for customized electronic identification of desirable objects 1523 1997
 
HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP (3)
5,832,451 Automated travel service management information system 183 1996
6,018,715 Automated travel planning system 123 1996
5,884,312 System and method for securely accessing information from disparate data sources through a network 278 1997
 
NEC INFRONTIA CORPORATION (1)
5,751,790 Voice information service device and voice information service method 34 1996
 
DELORME PUBLISHING COMPANY, INC. (1)
5,948,040 Travel reservation information and planning system 1421 1997
 
BENHOV GMBH, LLC (1)
5,799,063 Communication system and method of providing access to pre-recorded audio messages via the Internet 289 1996
 
INDUSTRIAL TECHNOLOGY RESEARCH INSTITUTE (1)
6,115,686 Hyper text mark up language document to speech converter 101 1998
 
HUAWEI TECHNOLOGIES CO., LTD. (1)
5,692,181 System and method for generating reports from a computer database 196 1995
 
Travelsoft, Inc. (1)
4,931,932 Computerized system with means to automatically clear and sell wait-listed customer reservations 159 1987
 
BLACK HILLS MEDIA, LLC (1)
6,108,686 Agent-based on-line information retrieval and viewing system 147 1998
 
COCOMO ID, LLC (1)
5,915,238 Personalized audio information delivery system 209 1996
 
KOKUSAI ELECTRIC CO., LTD. (1)
5,880,726 Stock information display method and information terminal 48 1996
 
MICROSTRATEGY INCORPORATED (15)
6,279,033 System and method for asynchronous control of report generation using a network interface 114 1999
6,154,766 System and method for automatic transmission of personalized OLAP report output 143 1999
6,567,796 System and method for management of an automatic OLAP report broadcast system 162 1999
6,263,051 System and method for voice service bureau 109 1999
6,606,596 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through digital sound files 140 1999
6,658,093 System and method for real-time, personalized, dynamic, interactive voice services for travel availability information 127 1999
6,788,768 System and method for real-time, personalized, dynamic, interactive voice services for book-related information 106 1999
6,798,867 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries 96 1999
6,836,537 System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule 107 1999
6,873,693 System and method for real-time, personalized, dynamic, interactive voice services for entertainment-related information 62 1999
7,082,422 System and method for automatic transmission of audible on-line analytical processing system report output 34 1999
6,765,997 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with the direct delivery of voice services to networked voice messaging systems 94 2000
6,829,334 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control 163 2000
6,885,734 System and method for the creation and automatic deployment of personalized, dynamic and interactive inbound and outbound voice services, with real-time interactive voice database queries 171 2000
6,658,432 Method and system for providing business intelligence web content with reduced client-side processing 67 2001
 
BRITISH GAS PLC (1)
5,740,829 Method of sealing an outlet opening 36 1995
 
SPEECHWORKS INTERNATIONAL, INC. (1)
6,173,266 System and method for developing interactive speech applications 336 1998
 
Dell USA, L.P. (1)
6,167,383 Method and apparatus for providing customer configured machines at an internet site 448 1998
 
COMPUTER ASSOCIATES THINK, INC. (2)
5,758,351 System and method for the creation and use of surrogate information system objects 191 1995
6,163,774 Method and apparatus for simplified and flexible selection of aggregate and cross product levels for a data warehouse 119 1999
 
JUNO ONLINE SERVICES, INC. (1)
5,848,397 Method and apparatus for scheduling the presentation of messages to computer users 670 1996
 
WORLD TRADE CENTER OF MONTREAL (1)
6,067,535 Monitoring and retraining neural network 48 1997
 
GRAPE TECHNOLOGY GROUP, INC. (1)
6,473,612 Method for providing directory assistance services via an alphanumeric page 70 1999
 
Club Theatre Network, Inc. (1)
4,974,252 Interactive commercial/entertainment network 196 1988
 
JDA SOFTWARE GROUP, INC (2)
5,931,900 System and process for inter-domain interaction across an inter-domain connectivity plane 113 1997
5,995,945 System and process for inter-domain planning analysis and optimization using model agents as partial replicas of remote domains 125 1997
 
Belzberg Financial Markets & News International Inc. (1)
5,864,827 System and method for providing an information gateway 242 1997
 
RPX CORPORATION (2)
5,761,432 Method and apparatus for providing an efficient use of telecommunication network resources 124 1996
6,292,811 Populating cells of an electronic financial statement 87 1998
 
QUIESCENT TELECOMMUNICATIONS CORP. (1)
2001/0012,335 PREFERENCE BASED TELECOMMUNICATION INFORMATION SERVICE 58 1998
 
NETDATE OF TEXAS, L.L.C. (1)
5,996,006 Internet-audiotext electronic advertising system with enhanced matching and notification 138 1997
 
MATSUSHITA ELECTRIC INDUSTRIAL CO., LTD. (1)
5,924,068 Electronic news reception apparatus that selectively retains sections and searches by keyword or index for text to speech conversion 137 1997
 
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC. (2)
5,021,953 Trip planner optimizing travel itinerary selection conforming to individualized travel policies 271 1990
5,331,546 Trip planner optimizing travel itinerary selection conforming to individualized travel policies 173 1991
 
SAMSUNG ELECTRONICS CO., LTD. (6)
5,406,626 Radio receiver for information dissemenation using subcarrier 163 1993
5,524,051 Method and system for audio information dissemination using various modes of transmission 190 1994
5,771,276 Voice templates for interactive voice mail and voice response system 126 1995
5,751,806 Audio information dissemination using various transmission modes 153 1996
5,737,393 Script-based interactive voice mail and voice response system 131 1997
6,014,428 Voice templates for interactive voice mail and voice response system 112 1998
 
SONY ELECTRONICS INC. (3)
5,724,410 Two-way voice messaging terminal having a speech to text converter 148 1995
6,313,734 Voice synthesis of e-mail for delivery to voice pager or voice mail 59 1996
6,397,387 Client and server system 209 1997
 
EOEXCHANGE, INC. (1)
6,078,924 Method and apparatus for performing data collection, interpretation and analysis, in an information platform 524 1998
 
INTERNETAD SYSTEMS LLC (1)
5,572,643 Web browser with dynamic display of information objects during linking 1830 1995
 
ONTIRA COMMUNICATIONS INC. (1)
5,214,689 Interactive transit information system 62 1992
 
AISIN AW CO., LTD. (1)
6,101,443 Route search and navigation apparatus and storage medium storing computer programs for navigation processing with travel difficulty by-pass 275 1998
 
UNWIRED PLANET, LLC (2)
5,809,415 Method and architecture for an interactive two-way data communication network 652 1995
6,181,935 Mobility extended telephone application programming interface and method of use 369 1997
 
TOYOTA JIDOSHA KABUSHIKI KAISHA (2)
5,204,821 Parts supply instruction apparatus 93 1990
6,119,095 System for planning and revising an itinerary based on intended travel time and expected consumption time 107 1997
 
Recovery Management Corporation (1)
6,182,053 Method and apparatus for managing inventory 146 1996
 
DYNATRACE LLC (1)
* 6,741,967 Full service research bureau and test center method and apparatus 94 1999
 
DETERMINE INC. (1)
6,233,609 Method and apparatus for remote interaction with and configuration of a wan-based knowledge base 79 1998
 
ALBERT EINSTEIN HEALTHCARE NETWORK (1)
5,946,666 Monitoring device for financial securities 237 1996
 
Weiss Jensen Ellis & Howard (1)
6,144,848 Handheld remote computer control and methods for secured interactive real-time telecommunications 748 1996
 
TERADATA US, INC. (1)
5,765,028 Method and apparatus for providing neural intelligence to a mail query agent in an online analytical processing system 120 1996
 
RICOH COMPANY, LTD. (1)
6,012,083 Method and apparatus for document processing using agents to process transactions created based on document content 398 1996
 
NATIONAL SEMICONDUCTOR CORPORATION (2)
5,764,736 Method for switching between a data communication session and a voice communication session 241 1995
5,923,736 Hypertext markup language based telephone apparatus 169 1996
 
PANASONIC INTELLECTUAL PROPERTY CORPORATION OF AMERICA (1)
6,477,549 Transmission document editing device, a server device in a communication document processing system, and a computer-readable record medium that stores the function thereof 49 1998
 
INTERVOICE LIMITED PARTNERSHIP (6)
5,452,341 Integrated voice processing system 73 1993
5,946,485 Enhanced graphical development environment for controlling program flow 147 1996
5,797,124 Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list 89 1996
5,913,195 System and method for developing VRU voice dialogue 76 1996
6,061,433 Dynamically changeable menus based on externally available data 124 1997
6,131,184 Enhanced graphical development environment for controlling program flow 37 1999
 
NCR CORPORATION (2)
5,870,746 System and method for segmenting a database based upon data attributes 267 1996
6,151,601 Computer architecture and method for collecting, analyzing and/or transforming internet and/or electronic commerce data for storage into a data storage area 377 1997
 
IP.COM I, LLC (1)
6,038,561 Management and analysis of document information text 268 1997
 
A9.COM, INC. (1)
6,185,558 Identifying the items most relevant to a current query based on items selected in connection with similar queries 353 1998
 
NETZERO, INC. (1)
6,366,298 Monitoring of individual internet usage 209 1999
 
AMAZON TECHNOLOGIES, INC. (2)
6,064,980 System and methods for collaborative recommendations 607 1998
6,006,225 Refining search queries by the suggestion of correlated terms from prior searches 700 1998
 
SHIPPING AND TRANSIT, LLP (1)
6,763,300 Notification systems and methods with purpose message in notifications 35 2003
 
TWITTER, INC. (1)
5,974,398 Method and apparatus enabling valuation of user access of advertising carried by interactive information and entertainment services 538 1997
 
INTELLITRANS GLOBAL VMI, LLC (1)
6,341,271 Inventory management system and method 213 1998
 
BANK OF AMERICA CORPORATION (1)
5,270,922 System for distributing, processing and displaying financial information 556 1991
 
ADVANCED MESSAGING TECHNOLOGIES, INC. (1)
6,549,612 Unified communication services via e-mail 389 1999
 
American Greetings Corporation (1)
6,360,139 Method and system for vending products 60 1998
 
McGraw-Hill, Inc. (1)
4,868,866 Broadcast data distribution system 353 1988
 
TOUCH SCREEN MEDIA, INC. (1)
5,422,809 Method and apparatus for providing travel destination information and making travel reservations 160 1993
 
WALT DISNEY CORPORATION (1)
5,931,908 Visual object present within live programming as an actionable event for user selection of alternate programming wherein the actionable event is selected by human operator at a head end for distributed data and programming 292 1996
 
UNIFY, INC. (1)
5,757,644 Voice interactive call center training method using actual screens and screen logic 87 1996
 
TOSHIBA AMERICA INFORMATION, INC., A CA CORP. (1)
5,822,405 Automated retrieval of voice mail using speech recognition 144 1996
 
RALPHALPHA, LLC (1)
5,960,437 System and method for storing and managing information 91 1996
 
CHURCHILL FINANCIAL LLC (1)
4,775,936 Overbooking system 75 1986
 
ROYAL CARIBBEAN CRUISES LTD. (1)
4,788,643 Cruise information and booking data processing system 140 1985
 
Vallon, Inc. (1)
6,012,066 Computerized work flow system 166 1997
 
Callnet Communications (1)
6,011,844 Point-of-presence call center management system 188 1999
 
TTI INVENTIONS B LLC (1)
5,323,452 Visual programming of telephone network call processing logic 161 1990
 
BUSINESS OBJECTS SOFTWARE LTD. (3)
5,555,403 Relational database access system using semantically dynamic objects 180 1991
6,289,352 Apparatus and method for compound on-line analytical processing in databases 71 1998
6,490,593 Apparatus and method for compound on-line analytical processing in databases 60 2001
 
SIEMENS ENTERPRISE COMMUNICATIONS, INC. (2)
5,943,410 Automated calling of multiple numbers using directory assistance 71 1996
6,487,277 Apparatus and method for improving the user interface of integrated voice response systems 150 1998
 
Pitney Bowes Inc. (1)
5,787,278 Method and system for generating and mailing a system performance report, utilizing a report template with predetermined control commands for controlling the printer 73 1994
 
HITACHI, LTD. (2)
5,168,445 Automatic ordering system and method for allowing a shop to tailor ordering needs 155 1989
5,128,861 Inventory control method and system 161 1989
 
APPLE INC. (4)
5,754,939 System for generation of user profiles for a system for customized electronic identification of desirable objects 1362 1995
6,009,383 Digital connection for voice activated services on wireless networks 57 1997
6,203,192 System and method for automatically delivering messages to a telecommunications device 90 1997
6,434,524 Object interactive user interface using speech recognition and natural language processing 269 1999
 
GOOGLE TECHNOLOGY HOLDINGS LLC (6)
6,011,579 Apparatus, method and system for wireline audio and video conferencing and telephony, with network interactivity 107 1996
5,884,266 Audio interface for document based information resource navigation and method therefor 129 1997
6,081,815 Method for processing a hyperlink formatted message to make it compatible with an alphanumeric messaging device 54 1997
6,269,336 Voice browser for interactive services and methods thereof 539 1998
6,385,583 Markup language for interactive services and methods thereof 151 2000
6,539,359 Markup language for interactive services and methods thereof 179 2000
 
VOICE FX, LLC (1)
5,970,124 Sponsored information distribution method and apparatus 80 1997
 
DISNEY ENTERPRISES, INC. (1)
5,978,766 Machine, method and medium for assisted selection of information from a choice space 116 1995
 
CLINICAL DECISION SUPPORT, LLC (1)
6,482,156 Computerized medical diagnostic and treatment advice system including network access 223 2001
 
Bell Telephone Laboratories, Incorporated (1)
4,837,798 Communication system having unified messaging 717 1986
 
SIEMENS CORPORATION (2)
6,018,710 Web-based interactive radio environment: WIRE 180 1996
5,991,365 Remote phone-based access to a universal multimedia mailbox 102 1997
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (16)
5,347,632 Reception system for an interactive computer network and method of operation 1099 1989
5,444,768 Portable computer device for audible processing of remotely stored messages 123 1991
5,539,808 Method and system for enhanced processing of audio messages with a data processing system 44 1992
5,684,992 User console and computer operating system asynchronous interaction interface 39 1995
6,182,153 Object-oriented programming interface for developing and running network management applications on a network communication infrastructure 59 1996
5,748,959 Method of conducting asynchronous distributed collective operations 39 1996
5,940,818 Attribute-based access for multi-dimensional databases 168 1997
5,978,796 Accessing multi-dimensional data by mapping dense data blocks to rows in a relational database 153 1997
5,974,406 Automated matching, scheduling, and notification system 212 1997
6,094,651 Discovery-driven exploration of OLAP data cubes 126 1997
6,035,336 Audio ticker system and method for presenting push information including pre-recorded audio 105 1997
6,122,628 Multidimensional data clustering and dimension reduction for indexing and searching 306 1997
6,246,672 Singlecast interactive radio system 253 1998
6,493,685 Electronic account presentation and response system and method 328 1999
6,122,636 Relational emulation of a multi-dimensional database index 145 1999
7,065,188 System and method for personalizing dialogue menu for an interactive voice response system 107 1999
 
ADVANCED MICRO DEVICES, INC. (1)
5,740,429 E10 reporting tool 101 1995
 
INVESTORS GUARANTY FUND, LTD. (1)
5,742,775 Method and apparatus of creating financial instrument and administering an adjustable rate loan system 283 1995
 
CAROLINA CIPHER, GREENSBORO, COUNTY OF GUILFORD, (1)
5,101,352 Material requirements planning system 152 1989
 
FUJITSU LIMITED (3)
5,781,886 Voice response apparatus 59 1995
6,003,009 Transfer information management device and transfer information management method 48 1996
5,913,202 Financial information intermediary system 409 1997
 
FIRST AMERICAN CMSI (1)
5,878,403 Computer implemented automated credit application analysis and decision routing system 508 1995
 
SOUND VIEW INNOVATIONS, LLC (3)
5,970,122 Two-way wireless messaging system having user agent 192 1996
6,240,391 Method and apparatus for assembling and presenting structured voicemail messages 165 1999
6,459,774 Structured voicemail messages 117 1999
 
HALL, RODERICK C. M. (1)
5,781,735 Method for monitoring and managing operational characteristics of workstations on a network without user network impact 89 1997
 
TRAFFICCAST INTERNATIONAL, INC. (1)
6,209,026 Central processing and combined central and local processing of personalized real-time traveler information over internet/intranet 135 1997
 
REPORTING TECHNOLOGIES, INC. (2)
6,173,310 System and method for automatic transmission of on-line analytical processing system report output 124 1999
6,269,393 System and method for automatic transmission of personalized OLAP report output 163 2000
 
CUFER ASSET LTD. L.L.C. (1)
5,857,191 Web application server with secure common gateway interface 149 1996
 
AT&T INTELLECTUAL PROPERTY II, L.P. (2)
6,125,376 Method and apparatus for voice interaction over a network using parameterized interaction definitions 74 1997
6,101,241 Telephone-based speech recognition for data collection 91 1997
 
HOME ACCOUNT NETWORK, INC. (6)
4,953,085 System for the operation of a financial account 485 1987
5,911,135 System for managing financial accounts by a priority allocation of funds among accounts 314 1991
5,864,828 Personal financial management system for creation of a client portfolio of investment and credit facilities where funds are distributed based on a preferred allocation 260 1991
5,884,285 System for managing financial accounts by reallocating funds among accounts 292 1992
5,852,811 Method for managing financial accounts by a preferred allocation of funds among accounts 545 1994
5,911,136 System for prioritized operation of a personal financial account comprising liabilities and investment assets 308 1997
 
Toshiba Software Engineering Corp. (1)
5,577,165 Speech dialogue system for facilitating improved human-computer interaction 211 1994
 
DELL SYSTEMS CORPORATION (1)
6,785,592 System and method for energy management 337 2000
 
Global Crossing, North America (1)
6,279,038 Client interface 67 1998
 
SIEMENS INFORMATION AND COMMUNICATION NETWORKS, INC. (1)
5,950,165 Automated visiting of multiple web sites 52 1997
 
NBS RADIO CORPORATION (1)
6,314,094 Mobile wireless internet portable radio 199 1998
 
BORLAND SOFTWARE CORPORATION (1)
5,572,644 System and methods for multi-dimensional information processing 97 1993
 
GLOBAL CROSSING TELECOMMUNICATIONS, INC. (2)
5,590,181 Call-processing system and method 171 1993
5,799,156 System for determining an alternative application to receive message from first application when the number of times to resend the message to second application is exceeded 75 1995
 
INFORMATICA LLC (1)
5,794,246 Method for incremental aggregation of dynamically increasing database data sets 128 1997
 
E*TRADE FINANCIAL CORPORATION (1)
6,157,705 Voice control of a server 155 1997
 
The EON Company (1)
5,790,936 Low power subscriber unit transmitting voice messages in a two-way communication system 43 1994
 
AT&T Bell Laboratories (1)
5,195,086 Multiple call control method in a multimedia conferencing system 357 1990
 
SAS INSTITUTE INC. (1)
5,956,693 Computer system for merchant communication to customers 349 1996
 
TOPTIER SOFTWARE (1)
6,480,842 Dimension to domain server 89 1999
 
MICROSOFT TECHNOLOGY LICENSING, LLC (10)
6,199,082 Method for delivering separate design and content in a multimedia publishing system 475 1995
* 5,907,837 Information retrieval system in an on-line network including separate content and layout of published titles 446 1995
5,802,526 System and method for graphically displaying and navigating through an interactive voice response menu 331 1996
5,754,858 Customizable application project generation process and system 122 1996
5,819,293 Automatic Spreadsheet forms 94 1996
6,023,714 Method and system for dynamically adapting the layout of a document to an output device 404 1997
6,442,598 System and method for delivering web content over a broadcast medium 174 1997
6,594,682 Client-side system for scheduling delivery of web content and locally managing the web content 253 1997
6,314,533 System and method for forward custom marshaling event filters 122 1998
6,442,560 Record for multidimensional databases 55 1999
 
VALUE CLICK, INC. (1)
5,848,396 Method and apparatus for determining behavioral profile of a computer user 1577 1996
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (2)
5,907,598 Multimedia web page applications for AIN telephony 126 1997
6,501,832 Voice code registration system and method for registering voice codes for voice pages in a voice network access provider system 256 2000
 
TOY, WILLIAM W. (1)
4,554,418 Information monitoring and notification method and apparatus 304 1983
 
FS Holdings, Inc. (1)
5,893,079 System for receiving, processing, creating, storing, and disseminating investment information 220 1997
 
VERIZON PATENT AND LICENSING INC. (8)
5,918,213 System and method for automated remote previewing and purchasing of music, video, software, and other multimedia products 926 1995
6,215,858 Analog terminal internet access 228 1996
* 5,884,262 Computer network audio access and conversion system 558 1996
5,712,901 Automatic voice/text translation of phone mail messages 143 1996
5,893,905 Automated SLA performance analysis monitor with impact alerts on downstream jobs 152 1996
5,953,406 Generalized customer profile editor for call center services 124 1997
6,256,659 System and method for performing hybrid preemptive and cooperative multi-tasking in a computer system 74 1997
2006/0129,499 Integrated proxy interface for web based data management reports 25 2006
 
THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY (1)
6,101,473 Using speech recognition to access the internet, including access via a telephone 122 1997
 
BCL COMPUTERS, INC. (1)
6,336,124 Conversion data representing a document to other formats for manipulation and display 336 1999
 
VOICECOM TELECOMMUNICATIONS, LLC (1)
5,945,989 Method and apparatus for adding and altering content on websites 304 1997
 
PERSONAL AUDIO LLC (1)
5,721,827 System for electrically distributing personalized information 883 1996
 
Intertainer, Inc. (1)
6,189,008 Dynamic digital asset management 129 1998
 
REAL LIVING, INC. (1)
6,236,977 Computer implemented marketing system 536 1999
 
INTELLISYNC CORPORATION (1)
6,016,478 Scheduling system with methods for peer-to-peer scheduling of remote users 452 1996
 
UNISYS CORPORATION (5)
5,987,586 Method and apparatus for asynchronous device communication 36 1993
5,493,606 Multi-lingual prompt management system for a network applications platform 72 1994
6,058,166 Enhanced multi-lingual prompt management in a voice messaging system with support for speech recognition 75 1997
6,405,171 Dynamically loadable phrase book libraries for spoken language grammars in an interactive system 34 1999
6,321,198 Apparatus for design and simulation of dialogue 104 1999
 
AT&T CORP. (12)
5,864,605 Voice menu optimization method and system 76 1996
6,014,427 Voice mail with embedded executable responses 103 1996
6,009,410 Method and system for presenting customized advertising to a user on the world wide web 978 1997
6,016,336 Interactive voice response system with call trainable routing 166 1997
6,178,446 Method and system for supporting interactive commercials displayed on a display device using a telephone network 157 1997
6,269,151 System and method for delivering voice messages to voice mail systems 27 1998
6,226,360 System and method for delivery of pre-recorded voice phone messages 73 1998
6,404,877 Automated toll-free telecommunications information service and apparatus 116 1998
6,243,445 Method and apparatus for telephone data network access 69 1998
6,456,699 Web-based generation of telephony-based interactive voice response applications 138 1998
6,400,804 On-hold activity selection apparatus and method 187 1998
6,253,146 Network-based traffic congestion notification service 153 1999
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (7)
* 8,290,125 Voice response unit shortcutting 8 2008
* 2010/0054,430 VOICE RESPONSE UNIT SHORTCUTTING 5 2008
9,106,745 Voice response unit harvesting 0 2008
* 2010/0067,670 VOICE RESPONSE UNIT HARVESTING 3 2008
9,003,300 Voice response unit proxy utilizing dynamic web interaction 0 2008
* 2010/0088,613 VOICE RESPONSE UNIT PROXY UTILIZING DYNAMIC WEB INTERACTION 4 2008
8,634,521 Voice response unit shortcutting 3 2012
 
VOICEBOX TECHNOLOGIES CORPORATION (19)
8,589,161 System and method for an integrated, multi-modal, multi-device natural language voice services environment 16 2008
* 9,171,541 System and method for hybrid processing in a natural language voice services environment 2 2010
* 2011/0112,827 SYSTEM AND METHOD FOR HYBRID PROCESSING IN A NATURAL LANGUAGE VOICE SERVICES ENVIRONMENT 115 2010
8,515,765 System and method for a cooperative conversational voice user interface 18 2011
8,452,598 System and method for providing advertisements in an integrated voice navigation services environment 19 2011
8,370,147 System and method for providing a natural language voice user interface in an integrated voice navigation services environment 25 2011
8,326,627 System and method for dynamically generating a recognition grammar in an integrated voice navigation services environment 24 2011
8,527,274 System and method for delivering targeted advertisements and tracking advertisement interactions in voice recognition contexts 17 2012
8,719,009 System and method for processing multi-modal device interactions in a natural language voice services environment 11 2012
8,983,839 System and method for dynamically generating a recognition grammar in an integrated voice navigation services environment 5 2012
8,738,380 System and method for processing multi-modal device interactions in a natural language voice services environment 14 2012
8,719,026 System and method for providing a natural language voice user interface in an integrated voice navigation services environment 12 2013
9,015,049 System and method for a cooperative conversational voice user interface 5 2013
8,886,536 System and method for delivering targeted advertisements and tracking advertisement interactions in voice recognition contexts 7 2013
9,305,548 System and method for an integrated, multi-modal, multi-device natural language voice services environment 1 2013
9,105,266 System and method for processing multi-modal device interactions in a natural language voice services environment 2 2014
9,263,039 Systems and methods for responding to natural language speech utterance 0 2014
9,269,097 System and method for delivering targeted advertisements and/or providing natural language processing based on advertisements 2 2014
9,406,078 System and method for delivering targeted advertisements and/or providing natural language processing based on advertisements 0 2015
 
NUANCE COMMUNICATIONS, INC. (9)
* 8,725,513 Providing expressive user interaction with a multimodal application 0 2007
* 2008/0255,850 Providing Expressive User Interaction With A Multimodal Application 61 2007
8,731,929 Agent architecture for determining meanings of natural language utterances 7 2009
9,031,845 Mobile systems and methods for responding to natural language speech utterance 1 2010
8,326,634 Systems and methods for responding to natural language speech utterance 30 2011
8,620,659 System and method of supporting adaptive misrecognition in conversational speech 22 2011
8,447,607 Mobile systems and methods of supporting natural language human-machine interactions 114 2012
8,849,670 Systems and methods for responding to natural language speech utterance 9 2012
8,849,652 Mobile systems and methods of supporting natural language human-machine interactions 8 2013
 
LOCATION BASED TECHNOLOGIES, INC. (17)
8,098,132 Call receiving system and apparatus for selective reception of caller communication 2 2006
* 2006/0211,405 Call receiving system apparatus and method having a dedicated switch 13 2006
7,598,855 Apparatus and method for locating individuals and objects using tracking devices 34 2006
* 2006/0255,935 Apparatus and method for locating individuals and objects using tracking devices 14 2006
8,654,974 Apparatus and method to provide secure communication over an insecure communication channel for location information using tracking devices 0 2007
9,111,189 Apparatus and method for manufacturing an electronic package 1 2007
8,244,468 System and method for creating and managing a personalized web interface for monitoring location information on individuals and objects using tracking devices 19 2007
8,102,256 Apparatus and method for determining location and tracking coordinates of a tracking device 3 2008
8,224,355 System and method for improved communication bandwidth utilization when monitoring location information 2 2008
* 2009/0117,921 SYSTEM AND METHOD FOR IMPROVED COMMUNICATION BANDWIDTH UTILIZATION WHEN MONITORING LOCATION INFORMATION 32 2008
8,497,774 Apparatus and method for adjusting refresh rate of location coordinates of a tracking device 0 2009
8,774,827 Apparatus and method for generating position fix of a tracking device in accordance with a subscriber service usage profile to conserve tracking device power 1 2009
8,081,072 Adaptable user interface for monitoring location tracking devices out of GPS monitoring range 9 2009
8,531,289 Adaptable user interface for monitoring location tracking devices out of GPS monitoring range 3 2011
8,542,113 Apparatus and method for determining location and tracking coordinates of a tracking device 0 2012
8,421,618 Apparatus and method for determining location and tracking coordinates of a tracking device 0 2012
8,421,619 Apparatus and method for determining location and tracking coordinates of a tracking device 2 2012
 
GRAPE TECHNOLOGY GROUP, INC. (2)
* 8,229,401 Technique for providing personalized information and communications services 1 2004
8,447,282 Technique for providing personalized information and communications services 0 2012
 
AT&T INTELLECTUAL PROPERTY I, L.P. (3)
* 8,798,240 Personalized interactive voice response system 0 2012
* 2012/0140,905 PERSONALIZED INTERACTIVE VOICE RESPONSE SYSTEM 7 2012
9,369,579 Personalized interactive voice response system 0 2014
 
United Services Automobile Association (USAA) (2)
* 8,265,261 Telephone channel personalization 4 2006
8,761,372 Telephone channel personalization 1 2012
 
ANGEL.COM INCORPORATED (3)
8,654,934 Multimodal interactive voice response system 3 2011
8,582,727 Communication of information during a call 3 2011
8,699,674 Dynamic speech resource allocation 0 2013
 
NOBLE SYSTEMS CORPORATION (2)
8,781,092 Systems and methods for callback processing 10 2005
8,036,374 Systems and methods for detecting call blocking devices or services 5 2005
 
VOCOLLECT, INC. (1)
* 2010/0250,253 CONTEXT AWARE, SPEECH-CONTROLLED INTERFACE AND SYSTEM 3 2009
 
CALLSPACE, INC. (1)
8,750,468 Contextualized telephony message management 0 2010
 
HONDA MOTOR CO., LTD. (2)
* 8,359,204 Free-speech command classification for car navigation system 0 2008
* 2009/0112,605 FREE-SPEECH COMMAND CLASSIFICATION FOR CAR NAVIGATION SYSTEM 4 2008
 
TWILIO, INC. (48)
8,306,021 System and method for processing telephony sessions 35 2009
8,611,338 System and method for processing media requests during a telephony sessions 33 2009
8,964,726 Telephony web event system and method 13 2009
8,315,369 Method and system for a multitenancy telephone network 6 2010
8,582,737 System and method for running a multi-module telephony application 0 2010
8,638,781 Method and system for preserving telephony session state 1 2011
8,649,268 Method for processing telephony sessions of a network 31 2011
8,509,415 Method and system for a multitenancy telephony network 0 2011
8,416,923 Method for providing clean endpoint addresses 1 2011
8,838,707 System and method for enabling real-time eventing 32 2011
9,398,622 System and method for connecting a communication to a client 0 2012
9,336,500 System and method for authorizing and connecting application developers and users 0 2012
8,737,593 Method and system for a multitenancy telephone network 0 2012
8,837,465 System and method for processing telephony sessions 31 2013
8,755,376 System and method for processing telephony sessions 31 2013
8,570,873 Method and system for a multitenancy telephone network 0 2013
9,338,064 System and method for managing a computing cluster 0 2013
8,601,136 System and method for managing latency in a distributed telephony network 10 2013
9,247,062 System and method for queuing a communication session 0 2013
8,737,962 Method and system for preventing illicit use of a telephony platform 2 2013
8,738,051 Method and system for controlling message routing 0 2013
8,948,356 System and method for routing communications 9 2013
8,938,053 System and method for triggering on platform usage 2 2013
9,210,275 System and method for running a multi-module telephony application 0 2013
9,306,982 System and method for processing media requests during telephony sessions 0 2013
9,253,254 System and method for offering a multi-partner delegated platform 0 2014
8,995,641 Method and system for a multitenancy telephone network 0 2014
9,350,642 System and method for managing latency in a distributed telephony network 0 2014
9,282,124 System and method for integrating session initiation protocol communication in a telecommunications platform 0 2014
9,001,666 System and method for improving routing in a distributed communication platform 0 2014
9,270,833 Method and system for preventing illicit use of a telephony platform 0 2014
9,240,966 System and method for transmitting and receiving media messages 0 2014
9,160,696 System for transforming media resource into destination device compatible messaging format 0 2014
9,240,941 System and method for managing media in a distributed communication network 0 2014
9,338,280 System and method for managing telephony endpoint inventory 0 2014
9,225,840 System and method for providing a communication endpoint information service 0 2014
9,338,018 System and method for pricing communication of a telecommunication platform 0 2014
9,325,624 System and method for enabling dynamic multi-modal communication 0 2014
9,137,127 System and method for providing communication platform metadata 0 2014
9,319,857 System and method for triggering on platform usage 0 2014
9,307,094 System and method for routing communications 0 2014
9,407,597 Telephony web event system and method 0 2015
9,357,047 Method and system for a multitenancy telephone network 0 2015
9,344,573 System and method for a work distribution service 0 2015
9,226,217 System and method for enabling multi-modal communication 0 2015
9,246,694 System and method for managing conferencing in a distributed communication network 0 2015
9,251,371 Method and system for applying data retention policies in a computing platform 0 2015
9,363,301 System and method for providing a micro-services communication platform 0 2015
 
Mobitude, LLC, a Delaware LLC (1)
* 2014/0013,268 METHOD FOR CREATING A SCRIPTED EXCHANGE 0 2012
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (4)
8,917,828 Multi-channel delivery platform 0 2013
9,307,080 Dynamic call control 0 2013
9,083,795 Communication of information during a call 0 2013
9,285,974 Application builder platform 0 2014
 
MICROSTRATEGY INCORPORATED (15)
7,340,040 System and method for real-time, personalized, dynamic, interactive voice services for corporate-analysis related information 119 1999
* 7,440,898 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with system and method that enable on-the-fly content and speech generation 83 2000
8,094,788 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient 15 2002
8,130,918 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing 6 2002
7,881,443 System and method for real-time, personalized, dynamic, interactive voice services for travel availability information 12 2003
* 2003/0194,065 System and method for real-time, personalized, dynamic, interactive voice services for travel availability information 6 2003
7,486,780 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control 68 2004
7,428,302 System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule 81 2004
8,051,369 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts 14 2005
8,607,138 System and method for OLAP report generation with spreadsheet report within the network user interface 2 2005
* 2005/0267,868 System and method for OLAP report generation with spreadsheet report within the network user interface 20 2005
9,208,213 System and method for network user interface OLAP report formatting 0 2005
* 2006/0085,742 System and method for network user interface OLAP report formatting 17 2005
8,321,411 System and method for management of an automatic OLAP report broadcast system 3 2008
8,995,628 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing 1 2012
* Cited By Examiner

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
11.5 Year Payment $7400.00 $3700.00 $1850.00 Mar 18, 2019
Fee Large entity fee small entity fee micro entity fee
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00