Dispatch application utilizing short message service
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United States of America Patent
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Oct 2, 2007
Grant Date -
N/A
app pub date -
Jul 6, 1999
filing date -
Jul 6, 1998
priority date (Note) -
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Abstract
A dispatch communication and management system and method, preferably based on the SMS function of the GSM specification, allows a dispatcher and a remote service technician to exchange messages in a prescribed format to alternately enter event information into a customer service record.
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