Transparent combination of instant message protocols

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7284034
APP PUB NO 20020178231A1
SERIAL NO

10193632

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method for routing instant messages uses a user presence service to aid a user in determining to send an instant message to an intended recipient based on user availability information. The method also uses a configurable delivery manager that defines, at runtime, a delivery policy to be used to route the instant message to an intended recipient of the message. The delivery policy is based upon a configuration of the delivery manager, a user configuration of the intended recipient, and one or more available delivery mechanisms. The delivery manager is configured by means of an ordered list of one or more available delivery mechanisms. The delivery manager routes the instant message by dispatching the message by selecting sequential delivery mechanisms, in the order of appearance on the ordered list, until the user presence service indicates the intended recipient is available using the selected delivery mechanism.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Matsa, Moshe E Cambridge, MA 17 392
Quiaot, Julius Q San Jose, CA 7 337
Vincent, Christopher R Arlington, MA 33 1413

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