Systems and methods for providing voice and data interfaces to web services-based applications

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7295984
APP PUB NO 20040019476A1
SERIAL NO

10435368

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method for facilitating voice communications between an end user and a third party Internet web application. In accordance with one embodiment of the invention, the communication interface unit is operated by an entity separate from the entity operating the third party Internet web application. The communication interface unit receives a voice communication from the end user device and converts the voice communication into a data communication capable of being received and processed by the third party Internet web application. The communication interface unit then transmits the data communication to the third party Internet web application for processing. After the third party Internet web application has processed at least a portion of the data communication, the communication interface unit receives a data communication back from the third party Internet web application. The communication interface unit then converts the data communication into a voice communication and transmits the voice communication to the end user device.

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Patent Owner(s)

Patent OwnerAddress
QWEST COMMUNICATIONS INTERNATIONAL INC1801 CALIFORNIA STREET SUITE 900 DENVER CO 80202

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Glynn, F Joseph Boulder, CO 7 142

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