Automatically facilitated support for complex electronic services
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United States of America Patent
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Jan 29, 2008
Grant Date -
Dec 30, 2004
app pub date -
Jun 30, 2003
filing date -
Jun 30, 2003
priority date (Note) -
Expired
status (Latency Note)
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Abstract
Systems for an automatically facilitated support for complex electronic services include a plurality of databases having customer records and problem solving information to assist a user with problem resolution and a cycler module configured to access the databases. The cycler module is further configured to search the databases for database pages having keywords that match input provided by the user. Other systems and methods are also provided.
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