System and method for performance measurement quality assurance
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United States of America Patent
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-
Jan 29, 2008
Grant Date -
Nov 18, 2004
app pub date -
Jun 17, 2004
filing date -
Aug 30, 2001
priority date (Note) -
Expired
status (Latency Note)
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Abstract
In order to provide in-region, interLATA service, a bell operating company (BOC) must provide telecommunications service to competitive local exchange carriers (CLEC) in a non-discriminatory manner. To demonstrate that the BOC service to the CLEC is non-discriminatory, the BOC provides a series of performance measures to regulatory agencies and to the CLEC. A system and method is described for ensuring the quality of those performance measurements. The system and method provide for identifying sub-processes within a performance measurement process (PMP), identifying critical audit points within each sub-process, and implementing control measures corresponding to each critical audit point. The system and method help to eliminate the need for time-consuming and expensive third-party audits of the PMP.
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