Method and system for monitoring and recording voice from circuit-switched via a packet-switched network
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United States of America Patent
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-
Feb 19, 2008
Grant Date -
Jan 29, 2004
app pub date -
Dec 12, 2001
filing date -
Dec 12, 2000
priority date (Note) -
In Force
status (Latency Note)
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Abstract
Some embodiments of the present invention are directed to a method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network. A circuit-switched or VoIP recording system may record and/or live-monitor telephone calls by trunk and/or extension tapping over a packet-switched network Alternatively, a circuit-switched or VoIP recording system may record and/or live-monitor telephone calls over a packet-switched network by activating the service observation feature of the circuit-switched switch either by feature code dialing or a computer telephony integration (CTI) link command.
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