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United States of America Patent
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Mar 25, 2008
Grant Date -
N/A
app pub date -
Sep 12, 2001
filing date -
Sep 12, 2001
priority date (Note) -
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Abstract
A layered message architecture has been described that communicates status data from a client computer to a server through a remote support network. A database interface layers isolate the remaining layers of the architecture from the underlying client and server database systems. A mapping layer allows the exchange of data and instructions between the client and server without reference to the underlying data structures particular to each computer.
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