Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with verification of formats and protocols

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7363627
APP PUB NO 20070192455A1
SERIAL NO

11437627

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system, method and program product for diagnosing, controlling and collecting information from devices. Information regarding events of each one of a plurality of target applications executing in an application unit is collected and formatted into one of multiple data formats for transmission through one of multiple communication protocols at the request of each of the target applications, through an interface. A combination of a data format and communication protocol requested by a target application is verified for validity. If the requested combination is invalid, a valid combination is substituted for more reliable transmission. The formatted data is transmitted through, e.g., e-mail or FTP to a predetermined destination or may be saved to local storage, e.g., a local disk. By sharing resources, code duplication is reduced or eliminated.

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Patent Owner(s)

  • RICOH COMPANY, LTD.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Fong, Avery Castro Valley, CA 128 3731
Motoyama, Tetsuro Cupertino, CA 304 9990

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