Multi-modal communications method

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United States of America Patent

PATENT NO 7366285
APP PUB NO 20040148332A1
SERIAL NO

10759159

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Abstract

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A method of collecting information is provided. The method includes sending an interactive text markup programming language script, using a session initiation protocol (SIP) message, to a communications device. The interactive script includes a first query and a second query that depends on a response to the first query. The method also includes receiving the response from the communications device. The response is based upon input from a user of the communications device.

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Patent Owner(s)

Patent OwnerAddress
AT&T LABS INCRENO NV

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bhavsar, Vikram Austin, TX 3 280
Parolkar, Satish Austin, TX 19 652

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