Importance

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Abstract

Personalized voice survey delivery systems and methods in which a computer identifies a person to be surveyed, including his or her phone number or Internet login to a specific website, or email address, together with specific identifiers for the person, such as the person's name. The person's phone number is dialed and when the call is answered, the computer concatenates the files having the digitized identifiers such as the person's name, with the file that is the standard message to be delivered as the initial survey content. Computer-generated personalized voice messages are created by concatenating data files of audio that were pre-recorded in the voice of an individual whose live voice is to be simulated during the delivery of the voice survey. The audio signal that is produced from the concatenated data files, one of which is a pre-recorded voice phrase corresponding to the identifier, another of which is a standard message, the resultant audio message sent to the called number sounds as if the calling party is the political office holder, celebrity, or candidate, addressing the called party directly, as if during a live telephone survey by the political office holder, celebrity, or candidate. The event of the person logging into a specific website or clicking a link in an email can be substituted for dialing the person's phone number.

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First Claim