Method and system for intelligent routing based on presence detection
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Aug 19, 2008
Grant Date -
May 22, 2003
app pub date -
Nov 16, 2001
filing date -
Nov 16, 2001
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A message, which is to be routed to one of a plurality of authorized parties comprising a first authorized party and a second authorized party, is received by a routing system. A Web service is polled to detect for a presence of the first authorized party. After determining that the presence of the first authorized party remains undetected over an allocated time interval, the Web service is polled to detect for a presence of the second authorized party. In response to detecting the presence of the second authorized party, the message is routed to an active communication device associated with the second authorized party.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully