Interactive communication service account management system
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United States of America Patent
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Nov 11, 2008
Grant Date -
N/A
app pub date -
Jan 23, 2002
filing date -
Jan 23, 2002
priority date (Note) -
Expired
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Abstract
A system and method permit a customer obtaining communication services to modify account parameters governing terms on which that service is provided. Customer account parameters are stored in one or more databases and accessed by one or more servers. The customer, upon accessing the communication service, is provided with an opportunity to modify the account parameters via automated interactive communication with the server. The invention can applied to wireless communication services such as wireless telephone service, wireless internet access, paging, or other forms of interactive wireless communication; to telephone or other wired interactive communication; to cable services; and to any other form of interactive subscriber communications. The invention may be implemented using existing equipment, and can be optimized for the type of communication device at issue.
First Claim
Family
- 15 United States
- 10 France
- 8 Japan
- 7 China
- 5 Korea
- 2 Other
Patent Owner(s)
- AT&T CORP.
International Classification(s)
Inventor(s)
Inventor Name | Address | # of filed Patents | Total Citations |
---|---|---|---|
Creswell, Carroll W | Basking Ridge, NJ | 42 | 2519 |
Farah, Jeffrey J | North Brunswick, NJ | 20 | 555 |
Toney, Gregg A | Chester, NJ | 2 | 341 |
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Fee | Large entity fee | small entity fee | micro entity fee | due date |
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Fee | Large entity fee | small entity fee | micro entity fee |
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Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |
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