Importance

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Abstract

A method of performing a money transfer send transaction comprises receiving information at a call center from a sender for a send transaction, including a proposed send amount, and responsive to the information from the sender received at the call center, building a staging record for the send transaction. The staging record includes compliance data responsive to the proposed send amount and to compliance rules. A data center receives information from an agent provided by the sender to the agent, with the information including a retrieval key to identify the staging record, a requested send amount and agent location information. Responsive to the requested send amount and the agent location information, the data center identifies in the compliance rules at least one applicable compliance window and tests the requested send transaction and compliance data in the staging record for consistency with the at least one applicable compliance window. Responsive to an affirmative test for consistency, the data center prompts the agent to collect from the sender payment of the requested send amount and any transaction fee and, responsive to the agent's confirmation of receipt of payment, prepares a send transaction record. Finally, the data center provides the agent a send transaction identifier for communication to the sender.

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First Claim