Receiving and reporting page-specific user feedback concerning one or more particular web pages of a website
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Jan 13, 2009
Grant Date -
N/A
app pub date -
Jul 31, 2002
filing date -
Jul 31, 2002
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method for receiving page-specific user feedback concerning a web page of a website includes using an icon viewable on the page to solicit one or more page-specific open-ended comments concerning the page from a user that has accessed the page. The method includes using software associated with the icon to receive one or more page-specific comments from the user for reporting to a website owner. In one embodiment, the software requires the user to provide one or more page-specific subjective ratings concerning the page as a whole to provide one or more page-specific open-ended comments concerning the page. In another embodiment, the software obtains background data for reporting to a website owner along with the one or more page-specific open-ended comments concerning the page. In another embodiment, each appearance of a specified word in the one or more open-ended comments concerning the page is identified and a report reflecting the identified appearances of the specified word is generated.
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Cited Art Landscape
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