Open architecture for a voice user interface
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United States of America Patent
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Feb 24, 2009
Grant Date -
Aug 24, 2006
app pub date -
Jan 27, 2006
filing date -
Dec 8, 2000
priority date (Note) -
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Abstract
A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and a broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.
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