Importance

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Abstract

Method and system for effectuating personalized, process-integrated information, communications and entertainment (ICE) service delivery to enterprise and residential subscribers. In one embodiment, the process-integrated ICE delivery system includes at least one application server disposed as part of a service delivery platform, wherein the at least one application server is interfaced with an enterprise network for hosting one or more service application modules. A process flow management server interfaced with the enterprise network is operable for managing a modularized flow of a business process in the enterprise, wherein the modularized flow includes a number of process blocks, at least a portion of the process blocks each having an interface with one or more service application modules that are activated depending on where a particular project is located.

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First Claim