Importance

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Abstract

Outbound calling from a Voice eXtensible Markup Language (VXML) based voicemail system, which has distributed architecture, is disclosed. The voicemail system includes a media server, which is in communication with a telephone network. The media server includes multiple communication termination-link components, and the communication termination-link components are adapted to couple to trunks that extend to the telephone network. The media server also includes a network interface that is adapted to receive and provide communications to components of the telecommunications platform. The media server also includes a link-selector, a browser module, and a processor. The link-selector is adapted to select a given communication termination-link component from the plurality of communication termination-link components. The browser module is adapted to provide a browser session, which is associated with the given communication termination link, and the processor implements the link-selector and the browser module in responsive receiving an outbound notification via the network interface.

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First Claim