Method and system for providing directory assistance to erroneous telephone calls
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United States of America Patent
Stats
-
Aug 11, 2009
Grant Date -
Nov 1, 2007
app pub date -
May 23, 2007
filing date -
Jul 10, 2002
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system and a method for automatically routing Voice Over Internet Protocol (VoIP) calls made to an unavailable number to a directory assistance service for further assistance. An intercept system intercepts these erroneous VoIP calls and automatically routes them to a directory assistance service. The directory assistance service can provide any additional information associated with the unavailable number, such as alternate numbers. The directory assistance service also can provide information regarding other subscribers having similar characteristics to the unavailable number that the caller is attempting to reach. Additionally, the directory assistance service can provide general or targeted advertisements to the caller before, during, and/or after providing directory assistance to the caller.
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Family
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