Creating a voice response grammar from a user grammar
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United States of America Patent
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Dec 15, 2009
Grant Date -
Jun 16, 2005
app pub date -
Dec 11, 2003
filing date -
Dec 11, 2003
priority date (Note) -
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Abstract
Methods, systems, and products are disclosed for creating a voice response grammar in a voice response server that include identifying a user for a presentation, the user having a user grammar, the user grammar including one or more user grammar elements and storing a multiplicity of user grammar elements for the user in a voice response grammar on a voice response server. In typical embodiments, identifying a user for a presentation includes creating a data structure representing a presentation and listing in the data structure at least one user identification. In typical embodiments, each grammar element includes an identifier of a structural element, a key phrase for invoking a presentation action, and a presentation action identifier representing a presentation action.
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