Method and computer program product for enabling customers to adjust the level of service provided by service providers
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
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Dec 29, 2009
Grant Date -
Nov 18, 2004
app pub date -
Mar 5, 2004
filing date -
Mar 6, 2003
priority date (Note) -
In Force
status (Latency Note)
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Abstract
Systems, methods, and computer program products for providing services, and for enabling changes in the services, are described herein. The services are, for example, continuous, recurring, and/or periodic, and include utility service, periodical delivery service, insurance, etc., and combinations thereof. Customers can issue instructions to service providers (over the Internet, for example) to modify services being provided to the customer. Upon receipt of those instructions, a corresponding service provider takes appropriate action to adjust the service in accordance with the instructions. Customers may also define Service Adjustment Triggers, which specify one or more conditions and one or more changes to the service. Occurrence of the conditions results in implementation of the changes.
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