US Patent No: 7,657,013

Number of patents in Portfolio can not be more than 2000

Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail

ALSO PUBLISHED AS: 20080049917

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker locates a service provider by providing the name of a profession, which is recognized by the system's software. Once a service provider is selected, the system connects the seeker with the service provider for a live conversation. However, during service provider unavailability, the system enables the seeker to leave a voice mail message for the service provider and reconnects the user and service provider once the message is reviewed by the service provider. The system automatically bills the seeker for the time spent conversing with the service provider and compensates the service provider.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddressTotal Patents
YELLOWPAGES.COM LLCGLENDALE, CA127

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Faber, Scott San Francisco, US 146 2152
Lurie, Steven San Francisco, US 13 257
Van, der Linden Sean San Francisco, US 128 1944

Cited Art Landscape

Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (37)
4,752,675 Method of collecting response data from direct mail advertising 136 1985
5,148,474 Interactive value-added telecommunications system and method 137 1991
5,359,508 Data collection and retrieval system for registering charges and royalties to users 113 1993
5,722,418 Method for mediating social and behavioral processes in medicine and business through an interactive telecommunications guidance system 602 1994
5,602,905 On-line communication terminal/apparatus 174 1995
5,668,953 Method and apparatus for handling a complaint 100 1995
5,781,894 Method and system for advertising on personal computers 218 1995
5,718,247 Apparatus and process for interactive psychotherapy 60 1996
6,131,085 Answer collection and retrieval system governed by a pay-off meter 168 1996
2002/0112,005 VIDEO E-MAIL KIOSK 51 1998
6,529,878 System for rewarding viewers of interactive commercial advertisements 100 1999
6,609,106 System and method for providing electronic multi-merchant gift registry services over a distributed network 162 1999
6,393,412 Method for allowing users to purchase professional services in a private chat room through a service brokerage via the internet 63 1999
2002/0057,776 Facility modem-to-modem application 27 2000
2001/0026,609 Method and apparatus facilitating the placing, receiving, and billing of telephone calls 71 2000
2002/0107,697 Method and system to enable, to organize, to facilitate, and to transact communications for a fee or cost utilizing a network such as the internet 52 2001
2001/0027,481 Method and system for appointment/reservation scheduling 61 2001
2002/0120,554 Auction, imagery and retaining engine systems for services and service providers 181 2001
2001/0037,283 Systems, methods, and computer program products for facilitating the establishment of cross-referral agreements among members of a marketing community 40 2001
6,691,093 Multi-level marketing computer network server 29 2001
2001/0044,751 System and method for displaying and selling goods and services 188 2001
2002/0003,867 Systems and methods for connecting customers to merchants over a voice communication network 59 2001
2002/0193,094 Method and system for downloading software products directly to wireless phones 176 2001
2003/0026,397 System and method to facilitate commercial interaction over a communications network 29 2001
2002/0059,082 Appointment setting and payment system and method 39 2001
2002/0072,974 System and method for displaying and selling goods and services in a retail environment employing electronic shopper aids 219 2001
2002/0116,266 Method and system for tracking and providing incentives for time and attention of persons and for timing of performance of tasks 152 2002
6,898,435 Method of processing and billing work orders 33 2002
2003/0083,042 Remote rechargeable prepaid cellular service peripheral device 42 2002
2005/0074,100 Method and apparatus for media distribution system 40 2003
2004/0076,403 Method and apparatus for selecting television programs from a database for viewing or recording 27 2003
2005/0041,647 Internet voice & data messaging (IVDM) portal 140 2004
2006/0031,516 A System and Method for connecting consumers with a diverse set of consultants and experts. 33 2004
2006/0075,104 System and Method for Expert Service Providers to provide advice services through unique, empowered Independent Agents to Consumers. 33 2004
2005/0125,416 Method and apparatus for redirection of server external hyper-link references 32 2005
2005/0240,432 Method and system to enable, to organize, to facilitate, and to transact communications for a fee or cost born by a sender party (also known as a caller party) utilizing a network such as the internet 33 2005
2005/0261,964 Method and system for receiver self-priced multimedia communication over the internet and a member pool via a plug-in module compatible with any Instant messaging software 35 2005
 
MUREX LICENSING CORPORATION (1)
4,757,267 Telephone system for connecting a customer to a supplier of goods 638 1987
 
Lions & Bears LLC (1)
2004/0254,859 Electronic cards systems and methods 95 2004
 
MSI Electronics Inc. (1)
5,448,625 Telephone advertising method and apparatus 167 1993
 
INFORMATION PROJECTS GROUP INC. (1)
5,842,212 Data modeling and computer access record memory 143 1996
 
TELAC CORP. (1)
4,817,129 Method of and means for accessing computerized data bases utilizing a touch-tone telephone instrument 140 1987
 
AVAYA INC. (9)
5,017,917 Restriction of communication service accessibility among subscriber communities 99 1988
5,206,903 Automatic call distribution based on matching required skills with agents skills 474 1990
5,369,694 Unattended meet-me-conference controlled by a telephone terminal 83 1992
5,373,549 Multi-level conference management and notification 137 1992
5,740,231 Network-based multimedia communications and directory system and method of operation 488 1994
5,544,237 Automatic conference initiation upon all telephones for the conference being idle 68 1994
5,963,861 Dealer-locator service and apparatus for mobile telecommunications system 92 1996
5,903,877 Transaction center for processing customer transaction requests from alternative media sources 150 1996
6,192,050 Method and apparatus for inquiry response via internet 118 1997
 
Ecall Inc. (1)
5,907,677 Method for establishing anonymous communication links 168 1996
 
Explore Technology, Inc. (4)
5,057,932 Audio/video transceiver apparatus including compression means, random access storage means, and microwave transceiver means 380 1989
5,164,839 Method for handling audio/video source information 242 1991
5,440,334 Broadcast video burst transmission cyclic distribution apparatus and method 166 1993
5,710,970 Broadcast video burst transmission cyclic distribution method 116 1995
 
LOCKHEED MARTIN CORPORATION (1)
7,035,381 Identification to a public safety answering point of the location of an emergency caller served by a PBX 19 2004
 
ALCATEL USA SOURCING, INC. (1)
6,353,663 Method and apparatus for screening telephone calls 125 1999
 
INGENIO, INC. (1)
6,801,899 Assistance method and apparatus 46 2002
 
FIRST MEDIA GROUP INC. (1)
2002/0169,836 Methods and devices for providing pooled personal introduction services 24 2001
 
SPECIAL DATA PROCESSING CORPORATION (1)
2003/0212,600 Method and system of communicating individual address information 31 2002
 
WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT (2)
5,724,424 Digital active advertising 1038 1995
5,991,394 Method and system for establishing voice communications using a computer network 192 1998
 
HEWLETT-PACKARD COMPANY (1)
6,430,276 Telecommunications system and method providing generic network access service 144 1999
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (1)
2003/0041,255 Method and apparatus for locking an application within a trusted environment 19 2002
 
WISTARIA TRADING LTD (1)
5,539,735 Digital information commodities exchange 347 1994
 
BLACKBERRY LIMITED (1)
6,167,379 System for user to accept or decline updating a calendar remotely with a proposed schedule update that may have schedule confliction 223 1998
 
MOBILE MEDIA COMPANY AS, THE (1)
2002/0026,457 Method and system for interactive distribution of messages 42 2001
 
MYPOINTS.COM, INC. (1)
5,794,210 Attention brokerage 1341 1995
 
SUN MICROSYSTEMS, INC. (5)
5,604,803 Method and apparatus for secure remote authentication in a public network 151 1994
5,745,681 Stateless shopping cart for the web 443 1996
5,948,054 Method and system for facilitating the exchange of information between human users in a networked computer system 183 1996
5,999,609 Computer-telephony (CT) system including an electronic call request 73 1997
6,212,268 Pre-scheduled callback service 70 1997
 
ACCENTURE GLOBAL SERVICES LIMITED (1)
2002/0091,607 Communication interface for a financial modeling and counseling system 27 2001
 
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY (2)
5,802,502 System for selective communication connection based on transaction pricing signals 468 1994
6,611,501 Process management system 25 1998
 
BALL, HARLEY R. (1)
5,850,433 System and method for providing an on-line directory service 449 1996
 
INDIVIDUAL NETWORK, LLC (1)
2004/0193,488 Method and system for advertising over a data network 155 2003
 
TALK2.COM (1)
6,327,572 Viral marketing for voice-accessible information service 62 1999
 
SPIESS, G. PETER (1)
4,963,995 Audio/video transceiver apparatus including compression means 386 1988
 
TD Ameritrade IP Company, Inc. (1)
5,694,549 Multi-provider on-line communications system 131 1994
 
UNIFI COMMUNICATIONS, INC. (1)
6,292,799 Method and apparatus to automatically address a voice mail reply to a voice mail message 86 1998
 
SILICON VALLEY BANK (1)
2002/0191,762 System and method for real-time reporting of advertising effectiveness 55 2002
 
LOCAL.COM CORPORATION (2)
2004/0006,511 Methods and sytem for a distributed transaction control system in enhanced directory assistance services 56 2003
2004/0010,518 Methods and system for a distributed advertiser publishing system in enhanced directory assistance services 62 2003
 
EASYWEB INNOVATIONS, LLC (1)
7,032,030 Message publishing system and method 166 2000
 
CONTENTGUARD HOLDINGS, INC. (1)
5,634,012 System for controlling the distribution and use of digital works having a fee reporting mechanism 798 1994
 
TELEBUYER, LLC (1)
6,323,894 Commercial product routing system with video vending capability 150 1994
 
TELEPHONE CONNECTION, THE, A DE CORP. (3)
4,847,890 Anonymous interactive telephone system 181 1987
4,878,239 Anonymous interactive telephone system with expanded outward calling features 71 1988
5,361,295 Anonymous interactive telephone system 239 1991
 
GOOGLE INC. (3)
6,839,737 Messaging system for indicating status of a sender of electronic mail and method and computer program product therefor 126 2000
2003/0046,161 Methods and apparatus for ordering advertisements based on performance information and price information 164 2002
2006/0004,627 Advertisements for devices with call functionality, such as mobile phones 158 2004
 
Operator Service (1)
6,381,325 System and method for wireless directory assistance 42 1998
 
PP International, Inc. (1)
6,014,644 Centrally coordinated communication systems with multiple broadcast data objects and response tracking 210 1996
 
AccessLine Communications Corporation (1)
2002/0073,207 Communication management system for managing multiple incoming communications, such as from one graphical user interface 171 2001
 
JAMBO NETWORKS, INC. (1)
2005/0048,961 System and method for providing communication services to mobile device users 79 2004
 
OPENWAVE SYSTEMS INC. (1)
2003/0005,126 Method and system for facilitating interactive communication 50 2001
 
TELEFONAKTIEBOLAGET L M ERICSSON (PUBL) (2)
5,539,813 Method and a system for finding a time and a place for two or more users to communicate in the form of a meeting 60 1993
5,555,298 Method and system for establishing a connection between parties in a network 73 1993
 
STENTOR RESOURCE CENTRE INC. (1)
5,999,611 Subscriber interface for accessing and operating personal communication services 232 1996
 
REGENTS OF THE UNIVERSITY OF MINNESOTA (1)
6,108,493 System, method, and article of manufacture for utilizing implicit ratings in collaborative filters 149 1996
 
ITXC IP HOLDINGS S.A.R.L. (12)
5,889,774 Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call 244 1997
5,987,102 Method and apparatus for bridging a voice call including selective provision of information in non-audio to the caller 77 1997
6,026,087 Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer 196 1997
6,199,096 Method and apparatus for synchronizing information browsing among multiple systems 74 1997
6,304,637 Method and apparatus for establishing and facilitating a direct quality voice call to a telephone extension on behalf of a client computer 92 1997
2002/0071,423 METHOD AND APPARATUS FOR VALUE ADDED CONTENT DELIVERY 23 1997
6,212,192 Method and apparatus for synchronizing information browsing among multiple systems 126 1998
6,144,670 Method and apparatus for establishing and facilitating a voice call connection from a client computer to a PSTN extension 116 1998
6,310,941 Method and apparatus for facilitating tiered collaboration 129 1998
6,404,864 Article comprising a distributed call monitoring, evaluation and routing system and method therefor 58 1999
6,298,056 Credit based telephony service facilitation 48 2000
2002/0024,948 Credit based telephony service facilitation 16 2001
 
ULOGIN LLC (2)
5,712,979 Method and apparatus for attaching navigational history information to universal resource locator links on a world wide web page 367 1995
5,717,860 Method and apparatus for tracking the navigation path of a user on the world wide web 321 1995
 
RPX CLEARINGHOUSE LLC (1)
5,825,876 Time based availability to content of a storage medium 237 1996
 
BROADVISION, INC. (1)
5,710,887 Computer system and method for electronic commerce 1466 1995
 
QWEST COMMUNICATIONS INTERNATIONAL INC. (1)
6,301,350 System and method for call handling 145 1995
 
I-OPEN.COM, LLC (1)
6,408,278 System and method for delivering out-of-home programming 92 1999
 
EBAY INC. (2)
5,845,265 Consignment nodes 746 1995
6,266,651 Facilitating electronic commerce through two-tiered electronic markets and auctions 250 1999
 
CHRONIC NETWORKS LLC (1)
6,658,389 System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features 186 2000
 
PHYTEL, INC. (1)
* 5,982,863 Communications system for a service provider 98 1997
 
UNIFY GMBH & CO. KG (1)
5,638,432 Method of setting up telecommunication connections 51 1995
 
PH. MIAN FUND LIMITED LIABILITY COMPANY (1)
6,513,013 System and method for providing expert referral over a network with real time interaction with customers 72 2000
 
ANDERS TRELL TRUST (2)
6,393,117 Telephoning method comprising novel subscriber service 66 1998
6,606,376 Method for entrance telephone communication utilizing public subcriber telephone networks 44 1999
 
Gratistelefon Svenska AB (1)
6,301,342 Method relating to telephone communications including the transmission of advertising messages 97 1999
 
CSC HOLDINGS, LLC (1)
5,978,567 System for distribution of interactive multimedia and linear programs by enabling program webs which include control scripts to define presentation by client transceiver 243 1994
 
CANON KABUSHIKI KAISHA (1)
5,694,537 Network device which selects a time service provider 21 1995
 
YAMA CAPITAL, LLC (1)
7,028,012 System and method for ordering customized identification documents via a network 20 2001
 
USADA, Inc. (1)
6,243,684 Directory assistance system and method utilizing a speech recognition system and a live operator 130 1999
 
LAWYERSHOMEPAGENETWORK, INC. (1)
6,470,338 Computerized system and method for assisting potential clients to identify and appropriate provider for professional services 47 2000
 
LUCENT TECHNOLOGIES INC. (6)
5,619,991 Delivery of medical services using electronic data communications 479 1995
5,574,780 Controll of call features provided to a subscriber by a hierarchical telecommunication switch 73 1995
5,914,951 System and method for controlling and monitoring communication between customers and customer service representatives 151 1996
6,188,673 Using web page hit statistics to anticipate call center traffic 90 1997
5,911,132 Method using central epidemiological database 349 1997
7,031,697 Correlation of call data for calling and called parties in wireless telecommunication networks 25 2003
 
CISCO TECHNOLOGY, INC. (3)
5,987,430 Communications network connection system and method 154 1997
5,878,130 Communications system and method for operating same 152 1998
6,798,753 Automatically establishing conferences from desktop applications over the Internet 122 1999
 
USA Technologies, Inc. (1)
6,807,532 Method of soliciting a user to input survey data at an electronic commerce terminal 53 2000
 
WEST CORPORATION (1)
6,055,513 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce 645 1998
 
PORTLAND DEVELOPMENT COMMISSION (1)
2001/0025,274 Method and apparatus for supplementing mailing transaction costs 48 2001
 
INTEL CORPORATION (5)
5,724,521 Method and apparatus for providing electronic advertisements to end users in a consumer best-fit pricing manner 1293 1994
5,768,521 General purpose metering mechanism for distribution of electronic information 334 1996
5,694,163 Method and apparatus for viewing of on-line information service chat data incorporated in a broadcast television program 440 1996
5,870,744 Virtual people networking 273 1997
6,990,183 Multiple platform voice processing system with optimized resource allocation 15 2002
 
MULTEX.COM, INC. (2)
5,819,271 Corporate information communication and delivery system and method including entitlable hypertext links 227 1996
5,864,871 Information delivery system and method including on-line entitlements 365 1997
 
BROOKFORD ENTERPRISES, LLC (1)
5,262,875 Audio/video file server including decompression/playback means 293 1992
 
Q TECH SYSTEMS, LLC (4)
7,103,010 Application independent telephone call initiation 39 2003
2004/0234,049 Telephone calling interface 68 2004
2006/0106,711 Reverse billing in online search 33 2005
2006/0182,250 Application Independent Call Initiation 26 2006
 
WI-LAN INC. (1)
2004/0249,649 Payment method and system for telecommunications 31 2004
 
JINGLE NETWORKS (2)
2006/0173,827 Telephone search supported by response location advertising 28 2005
2006/0173,915 Telephone search supported by advertising based on past history of requests 38 2005
 
NUANCE COMMUNICATIONS, INC. (4)
6,400,806 System and method for providing and using universally accessible voice and speech data files 149 1999
6,314,402 Method and apparatus for creating modifiable and combinable speech objects for acquiring information from a speaker in an interactive voice response system 373 1999
6,560,576 Method and apparatus for providing active help to a user of a voice-enabled application 137 2000
7,013,280 Disambiguation method and system for a voice activated directory assistance system 15 2001
 
Nuance DesignWorks, Inc. (1)
5,155,743 Digital data converter 116 1992
 
Communications Network Enhancement Inc. (2)
4,796,293 Enhanced dedicated teleconferencing system 267 1987
5,099,510 Teleconferencing with bridge partitioning and other features 162 1990
 
ADSCLICK S.A. (1)
2005/0209,874 Platform for managing the targeted display of advertisements in a computer network 63 2005
 
CARCHELOS MGMT. LTD. L.L.C. (1)
5,860,068 Method and system for custom manufacture and delivery of a data product 432 1997
 
WHO'S CALLING HOLDING CORP. (1)
6,470,079 System and method for real-time reporting of advertising effectiveness 145 1999
 
COMMUNITY UNITED IP, LLC (1)
5,862,223 Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce 812 1996
 
StraightUp Software, Inc. (1)
6,006,197 System and method for assessing effectiveness of internet marketing campaign 258 1998
 
LEGAL MATCH.COM. (1)
2002/0038,233 System and method for matching professional service providers with consumers 54 2001
 
FELLOWSHIP FILTERING TECHNOLOGIES, LLC (1)
5,884,282 Automated collaborative filtering system 273 1998
 
NEC CORPORATION (1)
2002/0095,359 Information providing system, connection control server, and connecting and accounting method 19 2001
 
WALKER ASSET MANAGEMENT LIMITED PARTNERSHIP (3)
5,884,272 Method and system for establishing and maintaining user-controlled anonymous communications 267 1996
6,216,111 System and method for telemarketing presentations 92 1997
6,014,439 Method and apparatus for entertaining callers in a queue 134 1997
 
Alphanet Telecom Inc. (1)
5,608,786 Unified messaging system and method 1072 1995
 
NET2PHONE, INC. (2)
5,999,965 Automatic call distribution server for computer telephony communications 289 1997
6,275,490 Method and apparatus for establishing communications from browser application 149 1997
 
Convergys CMG Utah, Inc. (1)
2005/0286,688 Call processing system with call screening 33 2005
 
PERFORMANCE QUEST, LLC (1)
2003/0195,787 Method of providing expert advice over a communications network 32 2003
 
MEDIATION AMERICA, INC. (1)
2002/0038,293 Web-enabled method and system for managing remote dispute resolution 26 2001
 
MITEL NETWORKS CORPORATION (1)
6,230,287 Web based help desk 196 1998
 
SCIENTIFIC RESEARCH MANAGEMENT CORPORATION (1)
5,778,367 Automated on-line information service and directory, particularly for the world wide web 552 1995
 
IFACTZ, INC. (1)
2003/0105,824 Systems and methods for disseminating information 36 2002
 
Pioneer Electronic Corporation (1)
6,807,571 Information retrieval system with a search assist server 21 1999
 
GRAPE TECHNOLOGY GROUP, INC. (1)
2004/0247,092 Technique for call context based advertising through an information assistance service 53 2004
 
NETCOMM TECHNOLOGY LIMITED LIABILITY COMPANY (1)
6,011,794 Internet based telephone apparatus and method 197 1996
 
BHL PATENT HOLDINGS LLC (1)
2002/0143,320 Tracking medical products with integrated circuits 20 2002
 
EXPERTS EXCHANGE LLC (1)
6,064,978 Question and answer system using computer networks 126 1997
 
RPX CORPORATION (1)
5,963,202 System and method for distributing and managing digital video information in a video distribution network 139 1997
 
NETDATE OF TEXAS, L.L.C. (1)
6,282,515 Integrated audiotext-internet personal ad services 28 1997
 
ENTRYPOINT, INC. (1)
5,740,549 Information and advertising distribution system and method 1525 1995
 
MATSUSHITA ELECTRIC INDUSTRIAL CO., LTD. (2)
6,769,020 Data terminal, data distribution system, and internet telephone system 53 2000
2002/0193,135 Mobile station apparatus and handover method 20 2002
 
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC. (1)
6,035,021 Telephonic-interface statistical analysis system 97 1995
 
YELLOWPAGES.COM LLC (23)
6,223,165 Method and apparatus to connect consumer to expert 228 2000
6,519,570 System and method for conducting a time auction 75 2000
6,865,540 Method and apparatus for providing group calls via the internet 73 2000
6,636,590 Apparatus and method for specifying and obtaining services through voice commands 107 2000
6,523,010 Assistance method and apparatus 63 2000
6,546,372 Assistance method and apparatus 59 2001
6,549,889 Assistance method and apparatus 59 2001
2002/0133,402 Apparatus and method for recruiting, communicating with, and paying participants of interactive advertising 80 2001
* 6,704,403 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 63 2001
2002/0133,571 Apparatus and method for specifying and obtaining services through an audio transmission medium 32 2001
2003/0115,089 Apparatus and method for online advice customer relationship management 21 2001
2003/0126,205 Apparatus and method for scheduling live advice communication with a selected service provider 33 2001
2005/0119,957 Method and apparatus for prioritizing a listing of information providers 37 2003
* 7,289,612 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 16 2003
7,120,235 Method and apparatus to provide pay-per-call performance based advertising 148 2003
2005/0203,799 Method and apparatus to provide pay-per-call advertising and billing 49 2004
2005/0071,509 Gate keeper 19 2004
7,249,045 Method and system to connect consumers to information 58 2004
7,224,781 Method and system to connect consumers to information 40 2004
2005/0114,210 Method and system to connect consumers to information 29 2004
2005/0165,666 Method and apparatus to compensate demand partners in a pay-per-call performance based advertising system 131 2004
2005/0222,908 Methods and apparatuses for geographic area selections in pay-per-call advertisement 82 2005
2006/0184,378 Methods and apparatuses for delivery of advice to mobile/wireless devices 22 2005
 
WACHOVIA BANK, NATIONAL ASSOCIATION, AS AGENT (1)
6,389,541 Regulating access to digital content 183 1998
 
SONY CORPORATION (2)
4,723,283 Data transmission system 80 1986
5,619,570 Information furnishing and collection system 155 1993
 
IMAGINEX FUND I, LLC (1)
5,768,348 Anonymous interactive telephone system 94 1996
 
SAMSUNG ELECTRONICS CO., LTD. (1)
6,836,225 Fast search method for nearest neighbor vector quantization 46 2003
 
SONY ELECTRONICS INC. (1)
6,314,454 Method and apparatus for certified electronic mail messages 88 1998
 
MOO ENTERPRISES, INC. (1)
2003/0231,754 Telephone call redirection system 47 2003
 
Cosmocom, Inc. (1)
6,046,762 Multimedia telecommunication automatic call distribution system 264 1997
 
Comverse Ltd. (1)
6,775,359 Voice reply to incoming e-mail messages, via e-mail 83 1999
 
PRAGMATUS TELECOM, LLC (3)
5,884,032 System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent 798 1995
6,311,231 Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP 100 1999
6,668,286 Method and system for coordinating data and voice communications via customer contact channel changing system over IP 39 2001
 
KEEN.COM (1)
2002/0010,608 SYSTEM FOR PROVDING SERVICES IN REAL-TIME OVERTHE INTERNET 55 1999
 
International Internet Telecom, Inc. (1)
2005/0135,387 Modular gateway 35 2003
 
FOCAL IP, LLC (1)
6,535,506 Method and apparatus for establishing communications with a remote node on a switched network based on hypertext calling received from a packet network 44 1999
 
Intertrust Technologies Corporation (1)
5,943,422 Steganographic techniques for securely delivering electronic digital rights management control information over insecure communication channels 835 1996
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (3)
6,463,136 Method and system for preserving telephone numbers 42 1999
6,625,595 Method and system for selectively presenting database results in an information retrieval system 106 2000
2004/0038,673 Automated telephone assistant device and associated methods 12 2002
 
DWEK, NORMAN (1)
6,248,946 Multimedia content delivery system and method 476 2000
 
PNONLINE.COM (1)
2002/0010,616 System and method for dissemination of counseling and advice in a distributed networking environment 137 2001
 
ARVATO DIGITAL SERVICES LLC (1)
5,809,145 System for distributing digital information 282 1996
 
Latitude Communications (3)
5,483,588 Voice processing interface for a teleconference system 266 1994
5,619,555 Graphical computer interface for an audio conferencing system 231 1995
5,559,875 Method and apparatus for recording and retrieval of audio conferences 163 1995
 
CALLWAVE COMMUNICATIONS, LLC (2)
6,477,246 Method and apparatus for providing expanded telecommunications service 205 2000
6,968,174 Call routing apparatus 137 2002
 
INTERVOICE LIMITED PARTNERSHIP (1)
5,155,761 Automatic call back system and method of operation 255 1990
 
EXPONENT GROUP, INC., A CORP. OF DE (1)
4,677,659 Telephonic data access and transmission system 75 1985
 
YAHOO! INC. (1)
2007/0100,799 Methods for navigating collections of information in varying levels of detail 19 2005
 
NORTEL NETWORKS LIMITED (2)
5,940,471 Method and apparatus for obtaining feedback regarding network services 99 1996
2002/0122,547 Method and apparatus for telephony route selection 82 2000
 
CLICK-TO-CALL TECHNOLOGIES LP (1)
5,818,836 Method and apparatus for anonymous voice communication using an online data service 251 1995
 
NETZERO, INC. (1)
2005/0080,878 Automatic video display on a computer 59 2004
 
AMAZON TECHNOLOGIES, INC. (1)
6,029,141 Internet-based customer referral system 1096 1997
 
ADB SYSTEM INTERNATIONAL, INC. (1)
5,890,138 Computer auction system 730 1996
 
ASTEPHINOLOUS FOUNDATION, L.L.C. (1)
6,850,965 Method for connection acceptance and rapid determination of optimal multi-media content delivery over network 152 2001
 
MARTIN MARIETTA CORPORATION (1)
4,604,686 Associative data access method (ADAM) and its means of implementation 115 1984
 
PROVIDIAN BANCORP SERVICES (1)
2002/0095,331 Pay-for-results based marketing 60 2001
 
BIGCHALK.COM, INC. (1)
5,659,742 Method for storing multi-media information in an information retrieval system 237 1995
 
LITRELL BROS. LIMITED LIABILITY COMPANY (1)
6,026,148 System and method for delivering expert information by computer 104 1997
 
STRAIGHT PATH IP GROUP, INC. (1)
6,108,704 Point-to-point internet protocol 180 1995
 
DIZPERSION CORPORATION (1)
2004/0083,133 Method and system for providing network based target advertising and encapsulation 104 2003
 
SS8 NETWORKS, INC. (2)
5,058,152 Anonymous interactive telephone system having direct connect feature 179 1989
5,623,536 Anonymous interactive telephone system 36 1994
 
INTELLECTUAL VENTURES HOLDING 56 LLC (1)
6,026,400 Information processors which provide advice information, and recording mediums 65 1998
 
ZIP2 (1)
6,185,194 System and method for initiating a telephone call utilizing internet initiation 77 1997
 
GHR SYSTEMS, INC. (1)
6,233,566 System, method and computer program product for online financial products trading 509 1999
 
ANTOR MEDIA CORPORATION (2)
5,497,502 Method and apparatus for transmitting information recorded on digital disks from a central server to subscribers via a high data rate digital telecommunications network 75 1994
5,734,961 Method and apparatus for transmitting information recorded on information storage means from a central server to subscribers via a high data rate digital telecommunications network 210 1995
 
SuperMedia LLC (1)
2005/0065,811 Business rating placement heuristic 57 2004
 
FINANCIAL NEW NETWORK INC., A CORP. OF CALIFORNIA (1)
4,677,434 Access control system for transmitting data from a central station to a plurality of receiving stations and method therefor 269 1984
 
MATTHEW S. DEARMEY, ESQ. (1)
2001/0029,482 Online mortgage approval and settlement system and method therefor 128 2001
 
SOVERAIN SOFTWARE LLC (1)
5,715,314 Network sales system 1269 1994
 
ALPHANET HOSPITALITY SYSTEMS INC. (1)
5,619,725 Method for auxiliary software providing instruction for facsimile modem to simulate a telephone communication while connecting to store and forward computer to receive communication 56 1994
 
TWINTECH E.U. II, LIMITED LIABILITY COMPANY (2)
5,812,769 Method and apparatus for redirecting a user to a new location on the world wide web using relative universal resource locators 319 1995
5,819,285 Apparatus for capturing, storing and processing co-marketing information associated with a user of an on-line computer service using the world-wide-web. 274 1995
 
SIGHTSOUND.COM INCORPORATED (1)
5,675,734 System for transmitting desired digital video or audio signals 339 1996
 
BELL ATLANTIC NETWORK SERVICES, INC. (1)
5,701,419 Telecommunications service creation apparatus and method 74 1994
 
COOPER UNION FOR THE ADVANCEMENT OF SCIENCE AND ART (1)
5,774,534 Context-based transactions using broadcast advertising 193 1997
 
SIEMENS ENTERPRISE COMMUNICATIONS, INC. (1)
5,825,869 Call management method and system for skill-based routing 534 1996
 
MIVA, INC. (2)
2003/0220,866 System and method for pay for performand advertising in general media 195 2002
2004/0162,757 System and method for pay for performance advertising having biddable advertising units utilizing rotating routing to advertiser websites 51 2003
 
Telecue Systems (1)
4,645,873 Transactional telecommunication system 155 1985
 
NEUSTAR INFORMATION SERVICES, INC. (1)
5,901,214 One number intelligent call processing system 215 1996
 
Teledebit, L.P. (1)
5,469,497 Networked interactive call management subsystems with prevention of simultaneous use of a single account number 160 1994
 
HITACHI, LTD. (1)
5,809,119 Communication method of supplying information in intelligent network and apparatus therefor 61 1996
 
ON-Q TELECOM SYSTEMS CO., INC. (1)
6,504,920 Method and system for initiating conversations between callers having common interests 46 2000
 
LOCAL CORPORATION (4)
2003/0223,565 Enhanced directory assistance services in a telecommunications network 52 2003
2003/0225,682 Competitive bidding in an EDA advertising system 56 2003
2006/0095,343 Methods and systems for a dynamic networked commerce architecture 46 2005
2006/0166,655 Methods and system for enhanced directory assistance using wireless messaging protocols 32 2006
 
AT&T INTELLECTUAL PROPERTY I, L.P. (2)
5,794,221 Internet billing method 370 1995
6,813,346 System and method for selecting a destination number upon receiving a dialed number from a calling party 34 1998
 
First Marketrust Intl. (1)
5,537,314 Referral recognition system for an incentive award program 751 1995
 
APPLE INC. (3)
5,915,214 Mobile communication service provider selection system 261 1995
6,167,449 System and method for identifying and locating services on multiple heterogeneous networks using a query by type 216 1997
6,484,148 Electronic advertising device and method of using the same 378 2000
 
GOOGLE TECHNOLOGY HOLDINGS LLC (6)
6,269,336 Voice browser for interactive services and methods thereof 487 1998
6,385,583 Markup language for interactive services and methods thereof 145 2000
6,470,317 Markup language to allow for billing of interactive services and methods thereof 55 2000
6,493,671 Markup language for interactive services to notify a user of an event and methods thereof 127 2000
6,493,673 Markup language for interactive services and methods thereof 74 2000
6,539,359 Markup language for interactive services and methods thereof 170 2000
 
COPY A PRO, LLC (1)
6,461,162 Method for creation of a center for athletic performance enhancement 19 2000
 
APPLE COMPUTER, INC. (2)
6,028,601 FAQ link creation between user's questions and answers 199 1997
2004/0199,494 Method and apparatus for tagging and locating audio data 52 2003
 
Vermeer Technologies, Inc. (1)
5,819,092 Online service development tool with fee setting capabilities 551 1997
 
BLOCK PATENTS, INC. (1)
5,960,416 Real time subscriber billing at a subscriber location in an unstructured communication network 207 1997
 
ENERGY, UNITED STATES DEPARTMENT OF (1)
5,574,781 Translation indicator for database-queried communications services 55 1994
 
DISNEY ENTERPRISES, INC. (5)
5,751,956 Method and apparatus for redirection of server external hyper-link references 327 1996
5,870,546 Method and apparatus for redirection of server external hyper-link reference 233 1997
6,189,030 Method and apparatus for redirection of server external hyper-link references 180 1998
6,466,966 Method and apparatus for redirection of server external hyper-link references 77 2000
6,859,833 Method and apparatus for redirection of server external hyper-link references 74 2002
 
KABUSHIKI KAISHA TOSHIBA (2)
5,182,769 Telephone set having a volatile memory 24 1990
5,832,523 Archiving device and data file server using data file recorded in division over recording media 67 1996
 
USA*USA*USA, LLC (1)
6,757,364 Voice-activated telephone directory 41 2002
 
CLINICAL DECISION SUPPORT, LLC (2)
2001/0012,913 Disease management system and method including correlation assessment 68 2001
2004/0249,778 Computerized medical diagnostic and treatment advice system and method including mental status examination 42 2004
 
BELL TELEPHONE LABORATORIES, INCORPORATED (4)
4,313,035 Method of providing person locator service 450 1980
4,577,065 Meet-me conference arrangement 99 1983
4,850,007 Telephone toll service with advertising 307 1987
4,969,185 Automated booking of telecommunications calls 71 1989
 
Jingle Networks, Inc. (2)
7,212,615 Criteria based marketing for telephone directory assistance 53 2002
2006/0171,520 Telephone search supported by keyword map to advertising 39 2005
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (8)
4,631,428 Communication interface connecting binary logic unit through a trinary logic transmission channel 78 1984
5,347,632 Reception system for an interactive computer network and method of operation 1041 1989
5,319,542 System for ordering items using an electronic catalogue 600 1990
5,644,715 System for scheduling multimedia sessions among a plurality of endpoint systems wherein endpoint systems negotiate connection requests with modification parameters 118 1994
5,615,213 Message transmission using out-of-band signaling channel 72 1995
6,771,760 Callback imitation as incoming calls 50 1999
2003/0061,094 Service discovery in a network of automatic product/service dispensing machines 46 2001
2003/0112,944 Identifying relevant scheduling events for a call 27 2001
 
ADVANCED MICRO DEVICES, INC. (1)
5,619,148 Digital variable in-lock range phase comparator 103 1995
 
NICE SYSTEMS LTD. (1)
2004/0193,740 Content-based storage management 34 2004
 
DANISH INTERNATIONAL, INC. (1)
5,339,358 Telephone keypad matrix 81 1992
 
AT&T IPM CORP. (2)
5,689,553 Multimedia telecommunications network and service 390 1993
5,459,779 Method for switching telephone calls to information service providers 78 1994
 
ANGEL LTD. (1)
5,651,058 Hotel interactive communication apparatus 57 1996
 
EGGHEAD.COM, INC. (1)
5,835,896 Method and system for processing and transmitting electronic auction information 926 1996
 
MEGAXESS AKTIEBOLAG (1)
5,557,677 Method and arrangement for communication of information 64 1994
 
FUJITSU LIMITED (4)
5,483,352 Computer able to link electronic mail functions with telephone functions 117 1993
5,819,267 Know-how management apparatus, and method 70 1996
5,937,390 On-line advertising system and its method 199 1996
2001/0032,247 Additional value appended e-mail selecting apparatus, transmitting apparatus, transmitting/receiving system and methods of selecting and transmitting/receiving the same 36 2001
 
TELECOMMUNICATIONS OF COLORADO, INC. (1)
5,589,892 Electronic television program guide schedule system and method with data feed access 873 1995
 
GENEVA BRANCH OF REUTERS TRANSACTION SERVICES LIMITED (1)
5,924,082 Negotiated matching system 689 1995
 
AT&T MOBILITY II LLC (1)
2005/0245,241 Mobile advertising and directory assistance 218 2005
 
NIPPON TELEGRAPH AND TELEPHONE CORPORATION (1)
4,741,025 Speech additive distribution equipment for conferencing system 63 1986
 
SPECTEL OPERATIONS LIMITED (1)
5,841,763 Audio-video conferencing system 169 1995
 
WANG LABORATORIES, INC. (1)
4,751,669 Videotex frame processing 84 1985
 
V-ONE CORPORATION (1)
5,590,197 Electronic payment system and method 843 1995
 
CLARIA CORPORATION (1)
2005/0086,104 Delivery of advertising to telephone users 42 2003
 
SURF COMMUNICATION SOLUTIONS LTD. (1)
2004/0196,833 Distributed gateway for combined communication services 39 2004
 
MOTOROLA SOLUTIONS, INC. (1)
5,325,424 Method of automatically establishing a communication path between two devices 77 1993
 
QUIXI, INC. (1)
6,404,884 Personalized assistance system and method 134 1999
 
FutureVision of America Corp. (1)
5,946,646 Interactive advertising system and device 224 1996
 
JPMORGAN CHASE BANK, NATIONAL ASSOCIATION (1)
6,067,561 Electronic mail notification system and method within a hybrid network that transmits notifications via a continuous, high-speed channel 174 1997
 
2PM TECHNOLOGIES LIMITED (1)
2005/0076,100 SMS messaging 30 2004
 
MICROSOFT TECHNOLOGY LICENSING, LLC (5)
5,893,077 Method and apparatus for generating and collecting a billing event object within an on-line network 233 1995
6,470,181 Method and apparatus for simultaneous text and audio for sponsored calls 94 1998
6,434,527 Signalling and controlling the status of an automatic speech recognition system for use in handsfree conversational dialogue 52 1999
6,510,417 System and method for voice access to internet-based information 325 2000
6,910,159 System and method for gathering and automatically processing user and debug data for mobile devices 22 2002
 
MILLER ASSET, LLC (1)
7,046,782 Telephone call control system and methods 33 2003
 
KONICA CORPORATION (1)
5,453,352 Silver halide color photographic light-sensitive material 38 1995
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (2)
6,130,933 Apparatus and methods for coordinating telephone and data communications 190 1996
6,259,774 Apparatus and methods for coordinating telephone and data communications 68 2000
 
QUALCOMM INCORPORATED (1)
6,542,732 System and method for use of dual-tone multi frequency signals in a wireless communication system 15 1999
 
VERIZON PATENT AND LICENSING INC. (9)
5,436,957 Subscriber control of access restrictions on a plurality of the subscriber's telephone lines 192 1994
5,524,146 Automatic access to communication service providers 168 1995
6,731,625 System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony 391 1997
5,987,118 Method and computer program logic for providing an intelligent network operator console with enhanced services 134 1997
6,188,761 System and method for providing operator and customer services 102 1997
6,185,289 Mediated AIN control of short code access to information service providers 95 1998
6,246,875 Use of cellular digital packet data (CDPD) communications to convey system identification list data to roaming cellular subscriber stations 225 1999
6,493,437 Advertising-subsidized PC-telephony 148 2000
2004/0003,041 Messaging response system 136 2003
 
Broadware Technologies, Inc. (1)
6,732,183 Video and audio streaming for multiple users 71 2000
 
ZEDO, INC. (1)
2002/0069,105 Data processing system for targeted content 118 2000
 
BURST.COM, INC. (1)
5,995,705 Burst transmission apparatus and method for audio/video information 92 1997
 
ROVI GUIDES, INC. (1)
2005/0105,881 System and method for searching a database of television schedule information 32 2004
 
ASOID NETWORK FACILITY, LLC (1)
6,058,379 Real-time network exchange with seller specified exchange parameters and interactive seller participation 542 1997
 
ERICSSON INC. (1)
6,389,278 Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called 69 1999
 
CENTRAL PARK, SERIES 62 OF ALLIED SECURITY TRUST I (1)
5,974,398 Method and apparatus enabling valuation of user access of advertising carried by interactive information and entertainment services 498 1997
 
INTARSIA SOFTWARE LLC (1)
5,974,141 Data management system 257 1996
 
SICAP (SCHWEIZ) AG (1)
6,741,691 Call-back method for telecommunications and devices adapted accordingly 47 2000
 
GoTo.com. (2)
6,078,866 Internet site searching and listing service based on monetary ranking of site listings 282 1998
6,269,361 System and method for influencing a position on a search result list generated by a computer network search engine 839 1999
 
INTELLISYNC CORPORATION (1)
6,016,478 Scheduling system with methods for peer-to-peer scheduling of remote users 415 1996
 
AT&T CORP. (9)
5,596,634 Telecommunications system for dynamically selecting conversation topics having an automatic call-back feature 73 1994
5,721,763 Method for providing information during a chat session 83 1996
5,903,635 Advertising effectiveness rating system 56 1997
5,940,484 Self-provisioning names database for caller identification services 119 1997
6,563,915 Method and apparatus for an automatic barge-in system 36 1998
2001/0048,737 METHOD AND APPARATUS FOR PROVIDING ADVERTISEMENT SUPPORTED COMMUNICATIONS 118 1998
6,173,279 Method of using a natural language interface to retrieve information from one or more data resources 238 1998
6,404,877 Automated toll-free telecommunications information service and apparatus 107 1998
6,175,619 Anonymous voice communication using on-line controls 180 1998
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
Q TECH SYSTEMS, LLC (2)
* 7,769,145 Telephone calling interface 0 2004
* 2004/0234,049 Telephone calling interface 68 2004
 
YELLOWPAGES.COM LLC (1)
* 8,204,191 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 5 2009
 
Yellow Pages (1)
8,731,157 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 0 2012
* Cited By Examiner

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
7.5 Year Payment $3600.00 $1800.00 $900.00 Aug 2, 2017
11.5 Year Payment $7400.00 $3700.00 $1850.00 Aug 2, 2021
Fee Large entity fee small entity fee micro entity fee
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00