US Patent No: 7,657,013

Number of patents in Portfolio can not be more than 2000

Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail

ALSO PUBLISHED AS: 20080049917

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker locates a service provider by providing the name of a profession, which is recognized by the system's software. Once a service provider is selected, the system connects the seeker with the service provider for a live conversation. However, during service provider unavailability, the system enables the seeker to leave a voice mail message for the service provider and reconnects the user and service provider once the message is reviewed by the service provider. The system automatically bills the seeker for the time spent conversing with the service provider and compensates the service provider.

Loading the Abstract Image... loading....

First Claim

See full text

all claims..

Related Publications

Loading Related Publications... loading....

Patent Owner(s)

Patent OwnerAddressTotal Patents
INGENIO LLCWILMINGTON, DE73

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Faber, Scott San Francisco, CA 208 2602
Lurie, Steven San Francisco, CA 23 283
Van, der Linden Sean Berkeley, CA 166 1967

Cited Art Landscape

Patent Info (Count) # Cites Year
 
INGENIO LLC (22)
6,223,165 Method and apparatus to connect consumer to expert 197 2000
6,519,570 System and method for conducting a time auction 67 2000
6,865,540 Method and apparatus for providing group calls via the internet 60 2000
6,636,590 Apparatus and method for specifying and obtaining services through voice commands 95 2000
6,523,010 Assistance method and apparatus 55 2000
6,546,372 Assistance method and apparatus 48 2001
6,549,889 Assistance method and apparatus 53 2001
6,704,403 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 51 2001
2002/0133,571 Apparatus and method for specifying and obtaining services through an audio transmission medium 32 2001
2003/0115,089 Apparatus and method for online advice customer relationship management 19 2001
2003/0126,205 Apparatus and method for scheduling live advice communication with a selected service provider 28 2001
2005/0119,957 Method and apparatus for prioritizing a listing of information providers 32 2003
7,289,612 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 13 2003
7,120,235 Method and apparatus to provide pay-per-call performance based advertising 125 2003
2005/0203,799 Method and apparatus to provide pay-per-call advertising and billing 44 2004
2005/0071,509 Gate keeper 16 2004
7,249,045 Method and system to connect consumers to information 42 2004
2005/0114,210 Method and system to connect consumers to information 25 2004
7,224,781 Method and system to connect consumers to information 33 2004
2005/0165,666 Method and apparatus to compensate demand partners in a pay-per-call performance based advertising system 113 2004
2005/0222,908 Methods and apparatuses for geographic area selections in pay-per-call advertisement 68 2005
2006/0184,378 Methods and apparatuses for delivery of advice to mobile/wireless devices 17 2005
 
ITXC IP HOLDINGS S.A.R.L. (12)
2002/0071,423 METHOD AND APPARATUS FOR VALUE ADDED CONTENT DELIVERY 21 1997
5,889,774 Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call 230 1997
5,987,102 Method and apparatus for bridging a voice call including selective provision of information in non-audio to the caller 66 1997
6,026,087 Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer 179 1997
6,199,096 Method and apparatus for synchronizing information browsing among multiple systems 66 1997
6,304,637 Method and apparatus for establishing and facilitating a direct quality voice call to a telephone extension on behalf of a client computer 84 1997
6,212,192 Method and apparatus for synchronizing information browsing among multiple systems 113 1998
6,144,670 Method and apparatus for establishing and facilitating a voice call connection from a client computer to a PSTN extension 105 1998
6,310,941 Method and apparatus for facilitating tiered collaboration 114 1998
6,404,864 Article comprising a distributed call monitoring, evaluation and routing system and method therefor 52 1999
6,298,056 Credit based telephony service facilitation 44 2000
2002/0024,948 Credit based telephony service facilitation 14 2001
 
AT&T CORP. (10)
5,596,634 Telecommunications system for dynamically selecting conversation topics having an automatic call-back feature 67 1994
5,721,763 Method for providing information during a chat session 77 1996
5,974,398 Method and apparatus enabling valuation of user access of advertising carried by interactive information and entertainment services 443 1997
5,903,635 Advertising effectiveness rating system 49 1997
5,940,484 Self-provisioning names database for caller identification services 116 1997
6,563,915 Method and apparatus for an automatic barge-in system 31 1998
2001/0048,737 METHOD AND APPARATUS FOR PROVIDING ADVERTISEMENT SUPPORTED COMMUNICATIONS 105 1998
6,173,279 Method of using a natural language interface to retrieve information from one or more data resources 210 1998
6,404,877 Automated toll-free telecommunications information service and apparatus 97 1998
6,175,619 Anonymous voice communication using on-line controls 153 1998
 
AVAYA INC. (9)
5,017,917 Restriction of communication service accessibility among subscriber communities 90 1988
5,206,903 Automatic call distribution based on matching required skills with agents skills 434 1990
5,369,694 Unattended meet-me-conference controlled by a telephone terminal 80 1992
5,373,549 Multi-level conference management and notification 126 1992
5,740,231 Network-based multimedia communications and directory system and method of operation 453 1994
5,544,237 Automatic conference initiation upon all telephones for the conference being idle 57 1994
5,963,861 Dealer-locator service and apparatus for mobile telecommunications system 81 1996
5,903,877 Transaction center for processing customer transaction requests from alternative media sources 134 1996
6,192,050 Method and apparatus for inquiry response via internet 109 1997
 
VERIZON PATENT AND LICENSING INC. (9)
5,436,957 Subscriber control of access restrictions on a plurality of the subscriber's telephone lines 180 1994
5,524,146 Automatic access to communication service providers 157 1995
6,731,625 System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony 335 1997
5,987,118 Method and computer program logic for providing an intelligent network operator console with enhanced services 119 1997
6,188,761 System and method for providing operator and customer services 89 1997
6,185,289 Mediated AIN control of short code access to information service providers 93 1998
6,246,875 Use of cellular digital packet data (CDPD) communications to convey system identification list data to roaming cellular subscriber stations 191 1999
6,493,437 Advertising-subsidized PC-telephony 136 2000
2004/0003,041 Messaging response system 107 2003
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (8)
4,631,428 Communication interface connecting binary logic unit through a trinary logic transmission channel 74 1984
5,347,632 Reception system for an interactive computer network and method of operation 956 1989
5,319,542 System for ordering items using an electronic catalogue 570 1990
5,644,715 System for scheduling multimedia sessions among a plurality of endpoint systems wherein endpoint systems negotiate connection requests with modification parameters 103 1994
5,615,213 Message transmission using out-of-band signaling channel 66 1995
6,771,760 Callback imitation as incoming calls 45 1999
2003/0061,094 Service discovery in a network of automatic product/service dispensing machines 41 2001
2003/0112,944 Identifying relevant scheduling events for a call 23 2001
 
LUCENT TECHNOLOGIES INC. (6)
5,619,991 Delivery of medical services using electronic data communications 454 1995
5,574,780 Controll of call features provided to a subscriber by a hierarchical telecommunication switch 66 1995
5,914,951 System and method for controlling and monitoring communication between customers and customer service representatives 134 1996
6,188,673 Using web page hit statistics to anticipate call center traffic 86 1997
5,911,132 Method using central epidemiological database 329 1997
7,031,697 Correlation of call data for calling and called parties in wireless telecommunication networks 23 2003
 
MOTOROLA MOBILITY LLC (6)
6,269,336 Voice browser for interactive services and methods thereof 444 1998
6,385,583 Markup language for interactive services and methods thereof 138 2000
6,470,317 Markup language to allow for billing of interactive services and methods thereof 47 2000
6,493,671 Markup language for interactive services to notify a user of an event and methods thereof 118 2000
6,493,673 Markup language for interactive services and methods thereof 68 2000
6,539,359 Markup language for interactive services and methods thereof 156 2000
 
DISNEY ENTERPRISES, INC. (5)
5,751,956 Method and apparatus for redirection of server external hyper-link references 299 1996
5,870,546 Method and apparatus for redirection of server external hyper-link reference 208 1997
6,189,030 Method and apparatus for redirection of server external hyper-link references 160 1998
6,466,966 Method and apparatus for redirection of server external hyper-link references 63 2000
6,859,833 Method and apparatus for redirection of server external hyper-link references 63 2002
 
INTEL CORPORATION (5)
5,724,521 Method and apparatus for providing electronic advertisements to end users in a consumer best-fit pricing manner 1154 1994
5,768,521 General purpose metering mechanism for distribution of electronic information 315 1996
5,694,163 Method and apparatus for viewing of on-line information service chat data incorporated in a broadcast television program 380 1996
5,870,744 Virtual people networking 221 1997
6,990,183 Multiple platform voice processing system with optimized resource allocation 13 2002
 
MICROSOFT CORPORATION (5)
5,893,077 Method and apparatus for generating and collecting a billing event object within an on-line network 223 1995
6,470,181 Method and apparatus for simultaneous text and audio for sponsored calls 76 1998
6,434,527 Signalling and controlling the status of an automatic speech recognition system for use in handsfree conversational dialogue 46 1999
6,510,417 System and method for voice access to internet-based information 267 2000
6,910,159 System and method for gathering and automatically processing user and debug data for mobile devices 19 2002
 
SUN MICROSYSTEMS, INC. (5)
5,604,803 Method and apparatus for secure remote authentication in a public network 143 1994
5,745,681 Stateless shopping cart for the web 429 1996
5,948,054 Method and system for facilitating the exchange of information between human users in a networked computer system 170 1996
5,999,609 Computer-telephony (CT) system including an electronic call request 62 1997
6,212,268 Pre-scheduled callback service 62 1997
 
Bell Telephone Laboratories, Incorporated (4)
4,313,035 Method of providing person locator service 437 1980
4,577,065 Meet-me conference arrangement 94 1983
4,850,007 Telephone toll service with advertising 282 1987
4,969,185 Automated booking of telecommunications calls 68 1989
 
Explore Technology, Inc. (4)
5,057,932 Audio/video transceiver apparatus including compression means, random access storage means, and microwave transceiver means 340 1989
5,164,839 Method for handling audio/video source information 220 1991
5,440,334 Broadcast video burst transmission cyclic distribution apparatus and method 146 1993
5,710,970 Broadcast video burst transmission cyclic distribution method 100 1995
 
FUJITSU LIMITED (4)
5,483,352 Computer able to link electronic mail functions with telephone functions 105 1993
5,819,267 Know-how management apparatus, and method 66 1996
5,937,390 On-line advertising system and its method 186 1996
2001/0032,247 Additional value appended e-mail selecting apparatus, transmitting apparatus, transmitting/receiving system and methods of selecting and transmitting/receiving the same 32 2001
 
LOCAL CORPORATION (4)
2003/0223,565 Enhanced directory assistance services in a telecommunications network 41 2003
2003/0225,682 Competitive bidding in an EDA advertising system 43 2003
2006/0095,343 Methods and systems for a dynamic networked commerce architecture 37 2005
2006/0166,655 Methods and system for enhanced directory assistance using wireless messaging protocols 22 2006
 
NUANCE COMMUNICATIONS, INC. (4)
6,400,806 System and method for providing and using universally accessible voice and speech data files 138 1999
6,314,402 Method and apparatus for creating modifiable and combinable speech objects for acquiring information from a speaker in an interactive voice response system 348 1999
6,560,576 Method and apparatus for providing active help to a user of a voice-enabled application 116 2000
7,013,280 Disambiguation method and system for a voice activated directory assistance system 10 2001
 
Q TECH SYSTEMS, LLC (4)
7,103,010 Application independent telephone call initiation 26 2003
2004/0234,049 Telephone calling interface 46 2004
2006/0106,711 Reverse billing in online search 20 2005
2006/0182,250 Application Independent Call Initiation 17 2006
 
TWINTECH E.U. II, LIMITED LIABILITY COMPANY (4)
5,712,979 Method and apparatus for attaching navigational history information to universal resource locator links on a world wide web page 341 1995
5,717,860 Method and apparatus for tracking the navigation path of a user on the world wide web 309 1995
5,812,769 Method and apparatus for redirecting a user to a new location on the world wide web using relative universal resource locators 297 1995
5,819,285 Apparatus for capturing, storing and processing co-marketing information associated with a user of an on-line computer service using the world-wide-web. 254 1995
 
APPLE INC. (3)
5,915,214 Mobile communication service provider selection system 235 1995
6,167,449 System and method for identifying and locating services on multiple heterogeneous networks using a query by type 191 1997
6,484,148 Electronic advertising device and method of using the same 328 2000
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (3)
6,463,136 Method and system for preserving telephone numbers 38 1999
6,625,595 Method and system for selectively presenting database results in an information retrieval system 97 2000
2004/0038,673 Automated telephone assistant device and associated methods 11 2002
 
CISCO TECHNOLOGY, INC. (3)
5,987,430 Communications network connection system and method 144 1997
5,878,130 Communications system and method for operating same 139 1998
6,798,753 Automatically establishing conferences from desktop applications over the Internet 93 1999
 
GOOGLE INC. (3)
6,839,737 Messaging system for indicating status of a sender of electronic mail and method and computer program product therefor 90 2000
2003/0046,161 Methods and apparatus for ordering advertisements based on performance information and price information 135 2002
2006/0004,627 Advertisements for devices with call functionality, such as mobile phones 134 2004
 
Latitude Communications (3)
5,483,588 Voice processing interface for a teleconference system 241 1994
5,619,555 Graphical computer interface for an audio conferencing system 201 1995
5,559,875 Method and apparatus for recording and retrieval of audio conferences 139 1995
 
PRAGMATUS TELECOM, LLC (3)
5,884,032 System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent 744 1995
6,311,231 Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP 93 1999
6,668,286 Method and system for coordinating data and voice communications via customer contact channel changing system over IP 31 2001
 
TELEPHONE CONNECTION, THE, A DE CORP. (3)
4,847,890 Anonymous interactive telephone system 174 1987
4,878,239 Anonymous interactive telephone system with expanded outward calling features 68 1988
5,361,295 Anonymous interactive telephone system 224 1991
 
ANDERS TRELL TRUST (2)
6,393,117 Telephoning method comprising novel subscriber service 56 1998
6,606,376 Method for entrance telephone communication utilizing public subcriber telephone networks 40 1999
 
ANTOR MEDIA CORPORATION (2)
5,497,502 Method and apparatus for transmitting information recorded on digital disks from a central server to subscribers via a high data rate digital telecommunications network 72 1994
5,734,961 Method and apparatus for transmitting information recorded on information storage means from a central server to subscribers via a high data rate digital telecommunications network 191 1995
 
APPLE COMPUTER, INC. (2)
6,028,601 FAQ link creation between user's questions and answers 172 1997
2004/0199,494 Method and apparatus for tagging and locating audio data 44 2003
 
AT&T INTELLECTUAL PROPERTY I, L.P. (2)
5,794,221 Internet billing method 356 1995
6,813,346 System and method for selecting a destination number upon receiving a dialed number from a calling party 30 1998
 
AT&T IPM CORP. (2)
5,689,553 Multimedia telecommunications network and service 355 1993
5,459,779 Method for switching telephone calls to information service providers 76 1994
 
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY (2)
5,802,502 System for selective communication connection based on transaction pricing signals 440 1994
6,611,501 Process management system 23 1998
 
CALLWAVE COMMUNICATIONS, LLC (2)
6,477,246 Method and apparatus for providing expanded telecommunications service 185 2000
6,968,174 Call routing apparatus 113 2002
 
CLINICAL DECISION SUPPORT, LLC (2)
2001/0012,913 Disease management system and method including correlation assessment 64 2001
2004/0249,778 Computerized medical diagnostic and treatment advice system and method including mental status examination 36 2004
 
Communications Network Enhancement Inc. (2)
4,796,293 Enhanced dedicated teleconferencing system 238 1987
5,099,510 Teleconferencing with bridge partitioning and other features 150 1990
 
EBAY INC. (2)
5,845,265 Consignment nodes 693 1995
6,266,651 Facilitating electronic commerce through two-tiered electronic markets and auctions 237 1999
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (2)
6,130,933 Apparatus and methods for coordinating telephone and data communications 170 1996
6,259,774 Apparatus and methods for coordinating telephone and data communications 57 2000
 
GoTo.com. (2)
6,078,866 Internet site searching and listing service based on monetary ranking of site listings 262 1998
6,269,361 System and method for influencing a position on a search result list generated by a computer network search engine 757 1999
 
JINGLE NETWORKS (2)
2006/0173,827 Telephone search supported by response location advertising 18 2005
2006/0173,915 Telephone search supported by advertising based on past history of requests 27 2005
 
JINGLE NETWORKS, INC. (2)
7,212,615 Criteria based marketing for telephone directory assistance 40 2002
2006/0171,520 Telephone search supported by keyword map to advertising 28 2005
 
KABUSHIKI KAISHA TOSHIBA (2)
5,182,769 Telephone set having a volatile memory 24 1990
5,832,523 Archiving device and data file server using data file recorded in division over recording media 62 1996
 
LOCAL.COM CORPORATION (2)
2004/0006,511 Methods and sytem for a distributed transaction control system in enhanced directory assistance services 45 2003
2004/0010,518 Methods and system for a distributed advertiser publishing system in enhanced directory assistance services 51 2003
 
MATSUSHITA ELECTRIC INDUSTRIAL CO., LTD. (2)
6,769,020 Data terminal, data distribution system, and internet telephone system 41 2000
2002/0193,135 Mobile station apparatus and handover method 17 2002
 
MIVA, INC. (2)
2003/0220,866 System and method for pay for performand advertising in general media 159 2002
2004/0162,757 System and method for pay for performance advertising having biddable advertising units utilizing rotating routing to advertiser websites 47 2003
 
MULTEX.COM, INC. (2)
5,819,271 Corporate information communication and delivery system and method including entitlable hypertext links 220 1996
5,864,871 Information delivery system and method including on-line entitlements 344 1997
 
NET2PHONE, INC. (2)
5,999,965 Automatic call distribution server for computer telephony communications 256 1997
6,275,490 Method and apparatus for establishing communications from browser application 123 1997
 
NORTEL NETWORKS LIMITED (2)
5,940,471 Method and apparatus for obtaining feedback regarding network services 92 1996
2002/0122,547 Method and apparatus for telephony route selection 66 2000
 
SONY CORPORATION (2)
4,723,283 Data transmission system 76 1986
5,619,570 Information furnishing and collection system 139 1993
 
SOVERAIN SOFTWARE LLC (2)
5,715,314 Network sales system 1202 1994
5,724,424 Digital active advertising 992 1995
 
SS8 NETWORKS, INC. (2)
5,058,152 Anonymous interactive telephone system having direct connect feature 167 1989
5,623,536 Anonymous interactive telephone system 32 1994
 
TELEFONAKTIEBOLAGET LM ERICSSON (PUBL) (2)
5,539,813 Method and a system for finding a time and a place for two or more users to communicate in the form of a meeting 48 1993
5,555,298 Method and system for establishing a connection between parties in a network 63 1993
 
WALKER DIGITAL, LLC (2)
6,216,111 System and method for telemarketing presentations 79 1997
6,014,439 Method and apparatus for entertaining callers in a queue 123 1997
 
2PM TECHNOLOGIES LIMITED (1)
2005/0076,100 SMS messaging 21 2004
 
ACCENTURE GLOBAL SERVICES LIMITED (1)
2002/0091,607 Communication interface for a financial modeling and counseling system 26 2001
 
AccessLine Communications Corporation (1)
2002/0073,207 Communication management system for managing multiple incoming communications, such as from one graphical user interface 127 2001
 
ADB SYSTEM INTERNATIONAL, INC. (1)
5,890,138 Computer auction system 694 1996
 
ADSCLICK S.A. (1)
2005/0209,874 Platform for managing the targeted display of advertisements in a computer network 47 2005
 
ADVANCED MICRO DEVICES, INC. (1)
5,619,148 Digital variable in-lock range phase comparator 100 1995
 
ALCATEL USA SOURCING, L.P. (1)
6,353,663 Method and apparatus for screening telephone calls 111 1999
 
ALPHANET HOSPITALITY SYSTEMS INC. (1)
5,619,725 Method for auxiliary software providing instruction for facsimile modem to simulate a telephone communication while connecting to store and forward computer to receive communication 53 1994
 
ALPHANET TELECOM INC. (1)
5,608,786 Unified messaging system and method 987 1995
 
AMAZON.COM, INC. (1)
6,029,141 Internet-based customer referral system 1013 1997
 
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC. (1)
6,035,021 Telephonic-interface statistical analysis system 91 1995
 
ANGEL LTD. (1)
5,651,058 Hotel interactive communication apparatus 52 1996
 
ARVATO DIGITAL SERVICES LLC (1)
5,809,145 System for distributing digital information 263 1996
 
ASOID NETWORK FACILITY, LLC (1)
6,058,379 Real-time network exchange with seller specified exchange parameters and interactive seller participation 515 1997
 
ASTEPHINOLOUS FOUNDATION, L.L.C. (1)
6,850,965 Method for connection acceptance and rapid determination of optimal multi-media content delivery over network 126 2001
 
AT&T MOBILITY II LLC (1)
2005/0245,241 Mobile advertising and directory assistance 161 2005
 
ATHENIUM, L.L.C. (1)
5,884,282 Automated collaborative filtering system 256 1998
 
BALL, HARLEY R. (1)
5,850,433 System and method for providing an on-line directory service 409 1996
 
BELL ATLANTIC NETWORK SERVICES, INC. (1)
5,701,419 Telecommunications service creation apparatus and method 67 1994
 
BHL PATENT HOLDINGS LLC (1)
2002/0143,320 Tracking medical products with integrated circuits 11 2002
 
BIGCHALK.COM, INC. (1)
5,659,742 Method for storing multi-media information in an information retrieval system 206 1995
 
BLOCK PATENTS, INC. (1)
5,960,416 Real time subscriber billing at a subscriber location in an unstructured communication network 192 1997
 
BROADVISION, INC. (1)
5,710,887 Computer system and method for electronic commerce 1420 1995
 
BROADWARE TECHNOLOGIES, INC. (1)
6,732,183 Video and audio streaming for multiple users 52 2000
 
BROOKFORD ENTERPRISES, LLC (1)
5,262,875 Audio/video file server including decompression/playback means 263 1992
 
BURST.COM, INC. (1)
5,995,705 Burst transmission apparatus and method for audio/video information 77 1997
 
CANON KABUSHIKI KAISHA (1)
5,694,537 Network device which selects a time service provider 18 1995
 
CARCHELOS MGMT. LTD. L.L.C. (1)
5,860,068 Method and system for custom manufacture and delivery of a data product 402 1997
 
CHRONIC NETWORKS LLC (1)
6,658,389 System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features 131 2000
 
CLARIA CORPORATION (1)
2005/0086,104 Delivery of advertising to telephone users 32 2003
 
CLICK-TO-CALL TECHNOLOGIES LP (1)
5,818,836 Method and apparatus for anonymous voice communication using an online data service 230 1995
 
COMMUNITY UNITED IP, LLC (1)
5,862,223 Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce 725 1996
 
COMVERSE, LTD. (1)
6,775,359 Voice reply to incoming e-mail messages, via e-mail 75 1999
 
CONTENTGUARD HOLDINGS, INC. (1)
5,634,012 System for controlling the distribution and use of digital works having a fee reporting mechanism 762 1994
 
CONVERGYS CMG UTAH INC. (1)
2005/0286,688 Call processing system with call screening 23 2005
 
COOPER UNION FOR THE ADVANCEMENT OF SCIENCE AND ART (1)
5,774,534 Context-based transactions using broadcast advertising 141 1997
 
COPY A PRO, LLC (1)
6,461,162 Method for creation of a center for athletic performance enhancement 15 2000
 
Cosmocom, Inc. (1)
6,046,762 Multimedia telecommunication automatic call distribution system 235 1997
 
CSC HOLDINGS, LLC (1)
5,978,567 System for distribution of interactive multimedia and linear programs by enabling program webs which include control scripts to define presentation by client transceiver 217 1994
 
DANISH INTERNATIONAL, INC. (1)
5,339,358 Telephone keypad matrix 66 1992
 
DIZPERSION CORPORATION (1)
2004/0083,133 Method and system for providing network based target advertising and encapsulation 86 2003
 
DWEK, NORMAN (1)
6,248,946 Multimedia content delivery system and method 432 2000
 
EASYWEB INNOVATIONS, LLC (1)
7,032,030 Message publishing system and method 145 2000
 
Ecall Inc. (1)
5,907,677 Method for establishing anonymous communication links 150 1996
 
EGGHEAD.COM, INC. (1)
5,835,896 Method and system for processing and transmitting electronic auction information 883 1996
 
ENERGY, UNITED STATES DEPARTMENT OF (1)
5,574,781 Translation indicator for database-queried communications services 52 1994
 
ENTRYPOINT, INC. (1)
5,740,549 Information and advertising distribution system and method 1387 1995
 
ERICSSON INC. (1)
6,389,278 Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called 65 1999
 
EXPERTS EXCHANGE LLC (1)
6,064,978 Question and answer system using computer networks 112 1997
 
EXPONENT GROUP, INC., A CORP. OF DE (1)
4,677,659 Telephonic data access and transmission system 67 1985
 
FINANCIAL NEW NETWORK INC., A CORP. OF CALIFORNIA (1)
4,677,434 Access control system for transmitting data from a central station to a plurality of receiving stations and method therefor 246 1984
 
First Marketrust Intl. (1)
5,537,314 Referral recognition system for an incentive award program 730 1995
 
FIRST MEDIA GROUP INC. (1)
2002/0169,836 Methods and devices for providing pooled personal introduction services 20 2001
 
FIRSTPOINT CONTACT TECHNOLOGIES, LLC (1)
5,991,394 Method and system for establishing voice communications using a computer network 168 1998
 
FOCAL IP, LLC (1)
6,535,506 Method and apparatus for establishing communications with a remote node on a switched network based on hypertext calling received from a packet network 35 1999
 
FutureVision of America Corp. (1)
5,946,646 Interactive advertising system and device 208 1996
 
GEMSTAR DEVELOPMENT CORPORATION (1)
2005/0105,881 System and method for searching a database of television schedule information 23 2004
 
GENEVA BRANCH OF REUTERS TRANSACTION SERVICES LIMITED (1)
5,924,082 Negotiated matching system 671 1995
 
GHR SYSTEMS, INC. (1)
6,233,566 System, method and computer program product for online financial products trading 480 1999
 
GRAPE TECHNOLOGY GROUP, INC. (1)
2004/0247,092 Technique for call context based advertising through an information assistance service 39 2004
 
Gratistelefon Svenska AB (1)
6,301,342 Method relating to telephone communications including the transmission of advertising messages 90 1999
 
HEWLETT-PACKARD COMPANY (1)
6,430,276 Telecommunications system and method providing generic network access service 113 1999
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (1)
2003/0041,255 Method and apparatus for locking an application within a trusted environment 17 2002
 
HITACHI, LTD. (1)
5,809,119 Communication method of supplying information in intelligent network and apparatus therefor 56 1996
 
I-OPEN.COM, LLC (1)
6,408,278 System and method for delivering out-of-home programming 82 1999
 
IFACTZ, INC. (1)
2003/0105,824 Systems and methods for disseminating information 25 2002
 
IMAGINEX FUND I, LLC (1)
5,768,348 Anonymous interactive telephone system 90 1996
 
INDIVIDUAL NETWORK, LLC (1)
2004/0193,488 Method and system for advertising over a data network 117 2003
 
INFORMATION PROJECTS GROUP INC. (1)
5,842,212 Data modeling and computer access record memory 135 1996
 
INGENIO, INC. (1)
6,801,899 Assistance method and apparatus 40 2002
 
INTARSIA SOFTWARE LLC (1)
5,974,141 Data management system 249 1996
 
INTELLECTUAL VENTURES HOLDING 56 LLC (1)
6,026,400 Information processors which provide advice information, and recording mediums 61 1998
 
INTELLISYNC CORPORATION (1)
6,016,478 Scheduling system with methods for peer-to-peer scheduling of remote users 361 1996
 
International Internet Telecom, Inc. (1)
2005/0135,387 Modular gateway 25 2003
 
InterTrust Technologies Corp. (1)
5,943,422 Steganographic techniques for securely delivering electronic digital rights management control information over insecure communication channels 779 1996
 
InterVoice Limited Partnership (1)
5,155,761 Automatic call back system and method of operation 238 1990
 
JAMBO NETWORKS, INC. (1)
2005/0048,961 System and method for providing communication services to mobile device users 66 2004
 
JPMORGAN CHASE BANK, N.A. (1)
6,067,561 Electronic mail notification system and method within a hybrid network that transmits notifications via a continuous, high-speed channel 140 1997
 
KEEN.COM (1)
2002/0010,608 SYSTEM FOR PROVDING SERVICES IN REAL-TIME OVERTHE INTERNET 50 1999
 
Konica Corporation (1)
5,453,352 Silver halide color photographic light-sensitive material 35 1995
 
LAWYERSHOMEPAGENETWORK, INC. (1)
6,470,338 Computerized system and method for assisting potential clients to identify and appropriate provider for professional services 44 2000
 
LEGAL MATCH.COM. (1)
2002/0038,233 System and method for matching professional service providers with consumers 49 2001
 
Lions & Bears LLC (1)
2004/0254,859 Electronic cards systems and methods 72 2004
 
LITRELL BROS. LIMITED LIABILITY COMPANY (1)
6,026,148 System and method for delivering expert information by computer 95 1997
 
LOCKHEED MARTIN CORPORATION (1)
7,035,381 Identification to a public safety answering point of the location of an emergency caller served by a PBX 16 2004
 
MARTIN MARIETTA CORPORATION (1)
4,604,686 Associative data access method (ADAM) and its means of implementation 108 1984
 
MATTHEW S. DEARMEY, ESQ. (1)
2001/0029,482 Online mortgage approval and settlement system and method therefor 118 2001
 
MEDIATION AMERICA, INC. (1)
2002/0038,293 Web-enabled method and system for managing remote dispute resolution 24 2001
 
MEGAXESS AKTIEBOLAG (1)
5,557,677 Method and arrangement for communication of information 61 1994
 
MILLER ASSET, LLC (1)
7,046,782 Telephone call control system and methods 28 2003
 
MITEL NETWORKS CORPORATION (1)
6,230,287 Web based help desk 181 1998
 
MOBILE MEDIA COMPANY AS, THE (1)
2002/0026,457 Method and system for interactive distribution of messages 33 2001
 
MOO ENTERPRISES, INC. (1)
2003/0231,754 Telephone call redirection system 36 2003
 
MOTOROLA SOLUTIONS, INC. (1)
5,325,424 Method of automatically establishing a communication path between two devices 74 1993
 
MSI Electronics Inc. (1)
5,448,625 Telephone advertising method and apparatus 159 1993
 
MUREX LICENSING CORPORATION (1)
4,757,267 Telephone system for connecting a customer to a supplier of goods 592 1987
 
MYPOINTS.COM INC. (1)
5,794,210 Attention brokerage 1222 1995
 
NEC CORPORATION (1)
2002/0095,359 Information providing system, connection control server, and connecting and accounting method 17 2001
 
NETCOMM TECHNOLOGY LIMITED LIABILITY COMPANY (1)
6,011,794 Internet based telephone apparatus and method 174 1996
 
NETDATE OF TEXAS, L.L.C. (1)
6,282,515 Integrated audiotext-internet personal ad services 26 1997
 
NETZERO, INC. (1)
2005/0080,878 Automatic video display on a computer 43 2004
 
NEUSTAR INFORMATION SERVICES, INC. (1)
5,901,214 One number intelligent call processing system 197 1996
 
NICE SYSTEMS LTD. (1)
2004/0193,740 Content-based storage management 27 2004
 
NIPPON TELEGRAPH AND TELEPHONE CORPORATION (1)
4,741,025 Speech additive distribution equipment for conferencing system 53 1986
 
Nuance DesignWorks, Inc. (1)
5,155,743 Digital data converter 97 1992
 
ON-Q TELECOM SYSTEMS CO., INC. (1)
6,504,920 Method and system for initiating conversations between callers having common interests 37 2000
 
OPENWAVE SYSTEMS INC. (1)
2003/0005,126 Method and system for facilitating interactive communication 41 2001
 
Operator Service Co. (1)
6,381,325 System and method for wireless directory assistance 38 1998
 
PERFORMANCE QUEST, LLC (1)
2003/0195,787 Method of providing expert advice over a communications network 23 2003
 
PH. MIAN FUND LIMITED LIABILITY COMPANY (1)
6,513,013 System and method for providing expert referral over a network with real time interaction with customers 65 2000
 
PHYTEL, INC. (1)
5,982,863 Communications system for a service provider 90 1997
 
Pioneer Electronic Corporation (1)
6,807,571 Information retrieval system with a search assist server 18 1999
 
PNONLINE.COM (1)
2002/0010,616 System and method for dissemination of counseling and advice in a distributed networking environment 115 2001
 
PORTLAND DEVELOPMENT COMMISSION (1)
2001/0025,274 Method and apparatus for supplementing mailing transaction costs 40 2001
 
PP International, Inc. (1)
6,014,644 Centrally coordinated communication systems with multiple broadcast data objects and response tracking 198 1996
 
PROVIDIAN BANCORP SERVICES (1)
2002/0095,331 Pay-for-results based marketing 46 2001
 
QUALCOMM INCORPORATED (1)
6,542,732 System and method for use of dual-tone multi frequency signals in a wireless communication system 13 1999
 
QUIXI, INC. (1)
6,404,884 Personalized assistance system and method 121 1999
 
QWEST COMMUNICATIONS INTERNATIONAL INC. (1)
6,301,350 System and method for call handling 132 1995
 
REGENTS OF THE UNIVERSITY OF MINNESOTA (1)
6,108,493 System, method, and article of manufacture for utilizing implicit ratings in collaborative filters 138 1996
 
RESEARCH IN MOTION LIMITED (1)
6,167,379 System for user to accept or decline updating a calendar remotely with a proposed schedule update that may have schedule confliction 186 1998
 
ROCKSTAR CONSORTIUM US LP (1)
5,825,876 Time based availability to content of a storage medium 224 1996
 
RPX CORPORATION (1)
5,963,202 System and method for distributing and managing digital video information in a video distribution network 109 1997
 
SAMSUNG ELECTRONICS CO., LTD. (1)
6,836,225 Fast search method for nearest neighbor vector quantization 40 2003
 
SCIENTIFIC RESEARCH MANAGEMENT CORPORATION (1)
5,778,367 Automated on-line information service and directory, particularly for the world wide web 526 1995
 
SICAP (SCHWEIZ) AG (1)
6,741,691 Call-back method for telecommunications and devices adapted accordingly 34 2000
 
SIEMENS ENTERPRISE COMMUNICATIONS, INC. (1)
5,825,869 Call management method and system for skill-based routing 486 1996
 
SIGHTSOUND.COM INCORPORATED (1)
5,675,734 System for transmitting desired digital video or audio signals 309 1996
 
SILICON VALLEY BANK (1)
2002/0191,762 System and method for real-time reporting of advertising effectiveness 44 2002
 
SONY ELECTRONICS INC. (1)
6,314,454 Method and apparatus for certified electronic mail messages 83 1998
 
SPECIAL DATA PROCESSING CORPORATION (1)
2003/0212,600 Method and system of communicating individual address information 21 2002
 
SPECTEL OPERATIONS LIMITED (1)
5,841,763 Audio-video conferencing system 145 1995
 
SPIESS, G. PETER (1)
4,963,995 Audio/video transceiver apparatus including compression means 341 1988
 
STENTOR RESOURCE CENTRE INC. (1)
5,999,611 Subscriber interface for accessing and operating personal communication services 216 1996
 
STRAIGHT PATH IP GROUP, INC. (1)
6,108,704 Point-to-point internet protocol 165 1995
 
StraightUp Software, Inc. (1)
6,006,197 System and method for assessing effectiveness of internet marketing campaign 217 1998
 
SUPERMEDIA LLC (1)
2005/0065,811 Business rating placement heuristic 50 2004
 
SURF COMMUNICATION SOLUTIONS LTD. (1)
2004/0196,833 Distributed gateway for combined communication services 33 2004
 
TALK2.COM (1)
6,327,572 Viral marketing for voice-accessible information service 48 1999
 
TD AMERITRADE IP COMPANY, INC. (1)
5,694,549 Multi-provider on-line communications system 124 1994
 
TELAC CORP. (1)
4,817,129 Method of and means for accessing computerized data bases utilizing a touch-tone telephone instrument 115 1987
 
TELEBUYER, LLC (1)
6,323,894 Commercial product routing system with video vending capability 139 1994
 
Telecue Systems (1)
4,645,873 Transactional telecommunication system 141 1985
 
Teledebit, L.P. (1)
5,469,497 Networked interactive call management subsystems with prevention of simultaneous use of a single account number 149 1994
 
TUXIS TECHNOLOGIES LLC (1)
6,055,513 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce 592 1998
 
UNIFI COMMUNICATIONS, INC. (1)
6,292,799 Method and apparatus to automatically address a voice mail reply to a voice mail message 74 1998
 
UNIFY GMBH & CO. KG (1)
5,638,432 Method of setting up telecommunication connections 48 1995
 
UNITED VIDEO PROPERTIES, INC. (1)
5,589,892 Electronic television program guide schedule system and method with data feed access 744 1995
 
USA TECHNOLOGIES, INC. (1)
6,807,532 Method of soliciting a user to input survey data at an electronic commerce terminal 47 2000
 
USA*USA*USA, LLC (1)
6,757,364 Voice-activated telephone directory 35 2002
 
USADA, Inc. (1)
6,243,684 Directory assistance system and method utilizing a speech recognition system and a live operator 110 1999
 
UTBK, INC. (1)
2002/0133,402 Apparatus and method for recruiting, communicating with, and paying participants of interactive advertising 63 2001
 
V-ONE CORPORATION (1)
5,590,197 Electronic payment system and method 807 1995
 
Vermeer Technologies, Inc. (1)
5,819,092 Online service development tool with fee setting capabilities 521 1997
 
WACHOVIA BANK, NATIONAL ASSOCIATION (1)
6,389,541 Regulating access to digital content 162 1998
 
WALKER ASSET MANAGEMENT LIMITED PARTNERSHIP (1)
5,884,272 Method and system for establishing and maintaining user-controlled anonymous communications 252 1996
 
Wang Laboratories, Inc. (1)
4,751,669 Videotex frame processing 78 1985
 
WHO'S CALLING HOLDING CORP. (1)
6,470,079 System and method for real-time reporting of advertising effectiveness 126 1999
 
WI-LAN INC. (1)
2004/0249,649 Payment method and system for telecommunications 21 2004
 
WISTARIA TRADING, INC. (1)
5,539,735 Digital information commodities exchange 336 1994
 
YAHOO! INC. (1)
2007/0100,799 Methods for navigating collections of information in varying levels of detail 11 2005
 
YAMA CAPITAL, LLC (1)
7,028,012 System and method for ordering customized identification documents via a network 17 2001
 
ZEDO, INC. (1)
2002/0069,105 Data processing system for targeted content 107 2000
 
ZIP2 (1)
6,185,194 System and method for initiating a telephone call utilizing internet initiation 70 1997
 
Other [Check patent profile for assignment information] (37)
4,752,675 Method of collecting response data from direct mail advertising 131 1985
5,148,474 Interactive value-added telecommunications system and method 131 1991
5,359,508 Data collection and retrieval system for registering charges and royalties to users 107 1993
5,722,418 Method for mediating social and behavioral processes in medicine and business through an interactive telecommunications guidance system 568 1994
5,602,905 On-line communication terminal/apparatus 167 1995
5,668,953 Method and apparatus for handling a complaint 90 1995
5,781,894 Method and system for advertising on personal computers 206 1995
5,718,247 Apparatus and process for interactive psychotherapy 56 1996
6,131,085 Answer collection and retrieval system governed by a pay-off meter 152 1996
2002/0112,005 VIDEO E-MAIL KIOSK 37 1998
6,529,878 System for rewarding viewers of interactive commercial advertisements 84 1999
6,609,106 System and method for providing electronic multi-merchant gift registry services over a distributed network 152 1999
6,393,412 Method for allowing users to purchase professional services in a private chat room through a service brokerage via the internet 54 1999
2002/0057,776 Facility modem-to-modem application 18 2000
2001/0026,609 Method and apparatus facilitating the placing, receiving, and billing of telephone calls 54 2000
2002/0107,697 Method and system to enable, to organize, to facilitate, and to transact communications for a fee or cost utilizing a network such as the internet 42 2001
2001/0027,481 Method and system for appointment/reservation scheduling 50 2001
2002/0120,554 Auction, imagery and retaining engine systems for services and service providers 152 2001
2001/0037,283 Systems, methods, and computer program products for facilitating the establishment of cross-referral agreements among members of a marketing community 36 2001
6,691,093 Multi-level marketing computer network server 22 2001
2001/0044,751 System and method for displaying and selling goods and services 175 2001
2002/0003,867 Systems and methods for connecting customers to merchants over a voice communication network 49 2001
2002/0193,094 Method and system for downloading software products directly to wireless phones 127 2001
2003/0026,397 System and method to facilitate commercial interaction over a communications network 19 2001
2002/0059,082 Appointment setting and payment system and method 36 2001
2002/0072,974 System and method for displaying and selling goods and services in a retail environment employing electronic shopper aids 202 2001
2002/0116,266 Method and system for tracking and providing incentives for time and attention of persons and for timing of performance of tasks 135 2002
6,898,435 Method of processing and billing work orders 30 2002
2003/0083,042 Remote rechargeable prepaid cellular service peripheral device 29 2002
2005/0074,100 Method and apparatus for media distribution system 25 2003
2004/0076,403 Method and apparatus for selecting television programs from a database for viewing or recording 18 2003
2005/0041,647 Internet voice & data messaging (IVDM) portal 117 2004
2006/0031,516 A System and Method for connecting consumers with a diverse set of consultants and experts. 23 2004
2006/0075,104 System and Method for Expert Service Providers to provide advice services through unique, empowered Independent Agents to Consumers. 23 2004
2005/0125,416 Method and apparatus for redirection of server external hyper-link references 22 2005
2005/0240,432 Method and system to enable, to organize, to facilitate, and to transact communications for a fee or cost born by a sender party (also known as a caller party) utilizing a network such as the internet 21 2005
2005/0261,964 Method and system for receiver self-priced multimedia communication over the internet and a member pool via a plug-in module compatible with any Instant messaging software 21 2005

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
INGENIO LLC (1)
8,204,191 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 4 2009
 
Q TECH SYSTEMS, LLC (1)
7,769,145 Telephone calling interface 0 2004
 
Yellow Pages (1)
8,731,157 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 0 2012

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
7.5 Year Payment $3600.00 $1800.00 $900.00 Aug 2, 2017
11.5 Year Payment $7400.00 $3700.00 $1850.00 Aug 2, 2021
Fee Large entity fee small entity fee micro entity fee
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00