US Patent No: 7,657,013

Number of patents in Portfolio can not be more than 2000

Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail

ALSO PUBLISHED AS: 20080049917

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker locates a service provider by providing the name of a profession, which is recognized by the system's software. Once a service provider is selected, the system connects the seeker with the service provider for a live conversation. However, during service provider unavailability, the system enables the seeker to leave a voice mail message for the service provider and reconnects the user and service provider once the message is reviewed by the service provider. The system automatically bills the seeker for the time spent conversing with the service provider and compensates the service provider.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
INGENIO LLCWILMINGTON, DE71

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Faber, Scott San Francisco, CA 212 2740
Lurie, Steven San Francisco, CA 23 308
Van, der Linden Sean Berkeley, CA 170 2068

Cited Art Landscape

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Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
INGENIO LLC (1)
8,204,191 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 5 2009
 
Q TECH SYSTEMS, LLC (1)
7,769,145 Telephone calling interface 0 2004
 
Yellow Pages (1)
8,731,157 Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail 0 2012

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