Systems and methods for providing recording as a network service

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United States of America Patent

PATENT NO 7660307
APP PUB NO 20080005307A1
SERIAL NO

11540282

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Systems and methods for providing recording as a network service are provided. A representative method incorporates: communicating instructions to a network, the instructions indicating that IP packets associated with a communication that is to be recorded are to be directed to long term storage such that the network: receives the instructions; determines whether Internet Protocol (IP) packets, which are being communicated by the network, are associated with a communication that is to be recorded; and directs information corresponding to the IP packets associated with the communication to a long term storage device.

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Patent Owner(s)

  • VERINT AMERICAS INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Barnes, Robert John Watford, GB 41 489
Bourne, John Alpharetta, US 10 801
Byrd, Steve Alpharetta, US 4 47
Spohrer, Dan Alpharetta, US 16 256
Williams, Jamie Richard Alpharetta, US 76 1042

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