Systems and methods for integrating outsourcers
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United States of America Patent
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Feb 9, 2010
Grant Date -
Dec 27, 2007
app pub date -
Sep 29, 2006
filing date -
Jun 27, 2006
priority date (Note) -
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Abstract
Systems and methods for integrating outsourcers are provided. In this regard, a representative method includes: receiving information corresponding to resources of a first contact center; and correlating the information with other information in order to improve integration of resources of the first contact center with resources of one or more other contact centers.
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