Call tracking using voice quality measurement probe

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United States of America Patent

PATENT NO 7664122
SERIAL NO

10747193

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system for monitoring quality of calls in a network. A server receives information concerning calls which begin or end in a network and at the same time receives measurements of a quality parameter such as bandwidth. This measurement data is provided by a probe, so that the server is able to correlate calls which are placed through the network with the quality of service in the network at that time. When the quality falls below a desired level, the server notifies the customer or the network operator so that appropriate action may be taken.

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Patent Owner(s)

Patent OwnerAddress
AT&T CORP32 AVENUE OFTHE AMERICAS NEW YORK NY 10013-2412

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cheung, Eric New York, US 48 1133
Foladare, Mark Middletown, US 14 553
Goldman, Shelley Middletown, US 5 407
Purdy, Kermit H Somerset County, US 2 4
Shur, David H Holmdel, US 12 686

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