Method and system to combine keyword and natural language search results
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United States of America Patent
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Feb 23, 2010
Grant Date -
May 11, 2006
app pub date -
Oct 27, 2004
filing date -
Oct 27, 2004
priority date (Note) -
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status (Latency Note)
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Abstract
A search query is received from a single input field of a user interface. A keyword search is performed based on the search query to generate keyword search results. A natural language search is performed of a frequently-asked question (FAQ) database based on the search query to generate FAQ search results. The keyword search results and the FAQ search results are combined in a display page.
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