US Patent No: 7,672,444

Number of patents in Portfolio can not be more than 2000

Client survey systems and methods using caller identification information

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Abstract

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A system and method is provided that includes an automatic call distribution system adapted to communicate over a network and includes a first software control module and a caller identification information device. The automatic call distribution system is configured to capture the caller identification information associated with an incoming call placed by a client and to route the incoming call and the caller identification information received from the network to a call agent station. The system also provides an interactive voice response system in communication with the automatic call distribution system for administering a survey to a client in communication with the call agent station. The survey is then associated with the client's caller identification information and identification information of the call agent.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
AT&T INTELLECTUAL PROPERTY I, L.P.RENO, NV6628
BELLSOUTH INTELLECTUAL PROPERTY CORPORATIONWILMINGTON, DE1379

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kreiner, Barrett Morris Norcross, US 36 376
Perrella, Ronald J Norcross, US 5 92

Cited Art Landscape

Patent Info (Count) # Cites Year
 
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2005/0073,999 Delivery of profile-based third party content associated with an incoming communication 49 2004
 
GIORDANO, JOSEPH, ESQ. (1)
6,016,512 Enhanced domain name service using a most frequently used domain names table and a validity code table 259 1998
 
Sony Transcom, Inc. (1)
5,872,934 Method and apparatus for connecting several video distribution units to a serial data bus 44 1996
 
BROTHER KOGYO KABUSHIKI KAISHA (1)
5,841,838 Telephone answering unit with caller identification and message recording function 61 1995
 
AASTRA AEROSPACE INC. (1)
5,812,649 Method and apparatus for supporting spontaneous call waiting identification 64 1996
 
CALLWAVE COMMUNICATIONS, LLC (3)
6,477,246 Method and apparatus for providing expanded telecommunications service 225 2000
6,898,275 Method and apparatus for providing expanded telecommunications service 161 2002
7,103,167 Systems and methods for call screening 101 2003
 
PANASONIC INTELLECTUAL PROPERTY CORPORATION OF AMERICA (1)
6,449,361 Control method and device for echo canceller 43 1999
 
INTERVOICE LIMITED PARTNERSHIP (1)
5,901,209 Caller ID substitution for selected telephone callers 151 1996
 
EVANA AUTOMATION (1)
5,467,388 Method and apparatus for selectively blocking incoming telephone calls 381 1995
 
FIELD PACKING COMPANY (1)
6,580,904 Method of providing directional assistance to a mobile telephone subscriber 81 1998
 
NORTEL NETWORKS LIMITED (4)
5,263,084 Spontaneous caller identification with call-waiting 210 1991
6,009,321 System and method for call tracing 55 1997
6,044,148 Pre-ring caller identification apparatus and method and call screening therefrom 85 1997
6,163,595 Way finding with an interactive faceplate 44 1999
 
IPCOM GMBH & CO. KG (1)
6,137,871 Telecommunication device with caller identification 54 1997
 
GTE WIRELESS SERVICE CORPORATION (1)
5,703,934 Cordless telephone with integral caller ID display 117 1995
 
PICAZO COMMUNICATIONS (1)
6,324,263 Digital telephone system with automatic routing based upon caller ID 73 1998
 
CHEMTRON RESEARCH LLC (1)
5,999,599 System and method for enhanced caller name alerting 112 1998
 
EICON NETWORKS CORPORATION (1)
5,161,181 Automatic number identification blocking system 130 1990
 
NOKIA TECHNOLOGIES OY (1)
6,094,573 System and a method for selective data retrieval from a remote database on basis of caller line identification and user specific access codes 104 1997
 
OL SECURITY LIMITED LIABILITY COMPANY (1)
6,714,519 Communications availability 144 2001
 
AMERITECH CORPORATION (2)
6,650,743 Method of providing caller identification for calls placed over an internet 59 2002
2003/0068,020 Text-to-speech preprocessing and conversion of a caller's ID in a telephone subscriber unit and method therefor 37 2002
 
ADVANCED ENERGY TECHNOLOGY INC. (1)
6,830,595 Method of making composite electrode and current collectors 57 2002
 
INTELLECTUAL VENTURES I LLC (1)
5,511,111 Caller name and identification communication system with caller screening option 384 1993
 
CONVERGYS CUSTOMER MANAGEMENT DELAWARE LLC (3)
6,137,870 System for providing caller information to called party via call standard data field 137 1996
* 6,829,348 System for customer contact information management and methods for using same 140 2000
6,411,692 System for providing caller information to called party via call standard data field 103 2000
 
BEVOCAL, INC. (1)
2002/0188,443 System, method and computer program product for comprehensive playback using a vocal player 51 2001
 
INTELLECTUAL VENTURES II LLC (3)
5,696,815 Method and apparatus for delivering caller identification information and services 167 1995
6,144,644 System and method for implementing call waiting functions over a network 288 1998
6,493,431 Method and system for capturing telephone calls 78 1999
 
XYLON LLC (4)
6,173,049 System and method for automated provision and customer selection of temporary caller identification services 50 1998
6,317,488 Call waiting-caller identification notification device 98 1999
6,751,457 Real time call monitoring system and method 46 2000
6,785,368 On-demand caller identification 69 2002
 
AT&T KNOWLEDGE VENTURES, L.P. (2)
6,574,319 Convenience features in a method and system for providing enhanced caller identification 165 2001
6,807,267 Method and system for providing enhanced caller identification information for subscribers that interface via private trunk groups 59 2001
 
Corbett, Joseph C. (4)
6,243,448 Video caller identification systems and methods 75 2000
6,427,003 Video caller identification systems and methods 62 2001
6,546,092 Video caller identification systems and methods 64 2002
6,731,727 Methods for displaying caller identification information on an integrated display/telephone system capable of displaying images 63 2003
 
BECTON, DICKINSON AND COMPANY (1)
5,383,466 Instrument having enhanced ultrasound visibility 92 1993
 
Cybiotronics, Ltd. (3)
5,265,145 Alphanumeric caller identification telephone 153 1991
5,883,942 Voice caller I.D. apparatus 175 1997
6,226,369 Telephone with novel FSK decoding means, simultaneous off-hook caller ID reception means, and set of configurable function key means 56 2000
 
DEUTSCHE THOMSON-BRANDT GMBH (1)
5,946,363 Digital detector circuit for recovering the bit timing from a data stream 39 1996
 
SOLOCRON MEDIA, LLC (1)
6,496,692 Methods and apparatuses for programming user-defined information into electronic devices 173 2000
 
ACTIVCARD IRELAND LIMITED (1)
5,872,834 Telephone with biometric sensing device 337 1996
 
LETTER SERVICES, INC. (1)
6,438,584 Automatic generation of graphically-composed correspondence via a text email-interface 85 2000
 
MOTOROLA MOBILITY, INC. (1)
5,274,699 Method for providing caller identification to a call recipient 121 1992
 
GATEWAY, INC. (1)
2003/0219,107 Preliminary communication identification 38 2003
 
SYNGENTA INVESTMENT CORPORATION (1)
5,466,785 Tissue-preferential promoters 80 1994
 
Ignite Sales, Inc. (1)
6,236,975 System and method for profiling customers for targeted marketing 511 1998
 
youSP Sales Promotions B.V. (1)
D494953 Mobile phone caller identification display 53 2003
 
HARLEY R. BALL, SPRINT LAW DEPARTMENT (1)
6,560,327 Method and system for providing telecommunications services using mediated service logic 81 1999
 
CallManage Ltd. (1)
5,799,072 Telecommunications call management system 215 1996
 
AASTRA TECHNOLOGIES, INC. (1)
5,481,594 Audio caller identification unit 116 1993
 
SIEMENS ENTERPRISE COMMUNICATIONS, INC. (2)
6,438,216 Nonintrusive call notification method and system using content-specific information 197 1998
7,184,533 Method and apparatus for mixed media contact notification service 36 1999
 
ALTIGEN COMMUNICATIONS, INC. (2)
6,292,549 Analog caller identification transmission method and apparatus 76 1999
6,493,439 Analog caller identification transmission method and apparatus 64 2001
 
SKYWORKS SOLUTIONS, INC. (1)
6,404,868 Peer-to-peer transfer using pre-existing caller ID CLASS FSK signaling infrastructure 49 1999
 
DESIGN ANALYSIS ASSOCIATED, INC. (1)
6,061,434 Video caller identification systems and methods 109 1996
 
Southwestern Bell Communications Services, Inc. (1)
2003/0198,322 Ring that matters 46 2002
 
AT&T INTELLECTUAL PROPERTY I, L.P. (4)
6,134,311 Services node routing service 60 1997
6,483,898 System and method for providing visual indication of caller and telephony platform information on customer premises equipment 51 1998
6,400,809 Method and system for text-to-speech conversion of caller information 55 1999
6,466,653 Text-to-speech preprocessing and conversion of a caller's ID in a telephone subscriber unit and method therefor 57 1999
 
GOOGLE TECHNOLOGY HOLDINGS LLC (4)
6,141,341 Voice over internet protocol telephone system and method 426 1998
6,701,160 Method and apparatus to locally block incoming selected calls 147 2000
6,865,384 Method and communication network for routing a real-time communication message based on a subscriber profile 79 2001
2004/0171,370 Method and apparatus for remote data access in a mobile communication device 61 2003
 
APPLE INC. (1)
6,728,365 Method and system for providing quality-of-service on packet-based wireless connections 188 1999
 
DBTEL INCORPORATED (1)
5,969,647 Method of compressing letters in a caller identification code system 45 1998
 
Wolf; Sherman (1)
5,151,929 Computer-controlled radio-paging and telephone communication using recorded voice messages 124 1989
 
KABUSHIKI KAISHA TOSHIBA (1)
5,200,994 Communication terminal apparatus and control method with party identification features 120 1989
 
BELL TELEPHONE LABORATORIES, INCORPORATED (1)
4,277,649 Method and apparatus for screening telephone calls 322 1980
 
Keycom Electronic Publishing, Inc. (1)
4,649,533 Method and apparatus for retrieving remotely located information 192 1983
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (9)
4,823,304 Method of providing synchronous message exchange in an asychronous operating environment 64 1987
5,802,251 Method and system for reducing perplexity in speech recognition via caller identification 99 1995
6,278,704 Extended telephone services via telephone lines shared for standard telephony and internet access 175 1997
6,021,427 Method and system for preventing routing maelstrom loops of automatically routed electronic mail 114 1997
6,775,366 System and method for adding internet functionality to a telephone call 43 2000
6,542,591 Method and system for caller identification callback lists 66 2000
6,631,181 Method and system for allowing specification of messaging system greetings according to a caller identification 84 2000
7,076,051 Promoting caller voice browsing in a hold queue 93 2001
2003/0135,562 Automatically sending a URL by e-mail or telephone 30 2002
 
Dynaflo Systems Inc. (1)
5,333,152 Electronic mail remote data transfer system 128 1991
 
Sprint Communications Company L.P. (2)
6,831,974 System and method for providing a caller identification to a called party for calls relayed through a call center 65 2000
7,113,577 Caller identification employing a digital content set 40 2003
 
Logical Concepts, Inc. (1)
7,228,129 Expert system for monitoring, recording and controlling remote equipment that minimizes wireless telephone airtime 42 2002
 
NICE-SYSTEMS LTD. (1)
6,542,602 Telephone call monitoring system 277 2000
 
AT&T IPM CORP. (3)
5,530,741 Method for providing inter-lata caller identification 56 1993
5,459,779 Method for switching telephone calls to information service providers 82 1994
5,506,893 Telecommunication network arrangement for providing real time access to call records 257 1994
 
KABUSHIKI KAISHA KOBE SEIKO SHO (KOBE STEEL, LTD.) (1)
6,377,979 Multiple-processor system and method for transferring data and/or a program stored in one processor to another processor in order to process the data or to execute the program therein 67 1998
 
FUJITSU LIMITED (3)
6,229,883 Apparatus for providing caller ID services in internet telephony system 40 1998
6,553,221 Incoming call notification apparatus 50 1998
6,792,266 Network telephone system 41 2000
 
Sprint Spectrum L.P. (1)
6,947,531 System and method for advertising supported communications 80 2001
 
SOUND VIEW INNOVATIONS, LLC (1)
7,085,578 Provision of location information to a call party 161 2001
 
AT&T INTELLECTUAL PROPERTY II, L.P. (2)
5,894,504 Advanced call waiting and messaging system 269 1996
5,940,484 Self-provisioning names database for caller identification services 126 1997
 
CUFER ASSET LTD. L.L.C. (2)
6,404,875 System and method for consumer-initiated business solicitation calling system 54 1999
6,775,540 Method for automated retune of telecommunications data in a wireless network using ericsson equipment 40 2000
 
AT&T MOBILITY II LLC (1)
6,493,430 Method of wireless retrieval of information 75 1996
 
Digital Envoy, Inc. (1)
6,757,740 Systems and methods for determining collecting and using geographic locations of internet users 336 2000
 
CEQUINT, INC. (1)
6,353,664 Caller ID equipment which displays location of caller 198 1997
 
SILVER STATE INTELLECTUAL TECHNOLOGIES, INC. (1)
6,542,812 Technique for effective navigation based on user preferences 213 2001
 
VERIZON LABORATORIES INC. (1)
6,529,500 Unified messaging notification 236 1999
 
24/7 CUSTOMER, INC. (1)
* 6,798,876 Method and apparatus for intelligent routing of incoming calls to representatives in a call center 155 1999
 
AT&T LABS, INC. (1)
6,816,481 Internet caller identification system and method 104 2000
 
W. L. GORE & ASSOCIATES, INC. (1)
6,361,637 Method of making a kink resistant stent-graft 142 1999
 
AT&T KNOWLEDGE VENTURES, L.P. (1)
6,718,021 Method and system for presenting customized call alerts in a service for internet caller identification 129 2002
 
ROCKSTAR BIDCO, LP (1)
5,329,578 Personal communication service with mobility manager 806 1992
 
Multi-Tech Systems, Inc. (1)
5,905,794 Caller identification interface using line reversal detection 51 1996
 
INFOINTERACTIVE INCORPORATED (2)
5,809,128 Method and apparatus permitting notification and control of blocked incoming calls over a data network 471 1996
2003/0148,758 Wireless telephone call manager 58 2002
 
THE COPLEY COLLECTION, INC. (1)
5,802,160 Multi-ring telephone method and system 178 1996
 
ATX TECHNOLOGIES, INC. (1)
2001/0036,174 System and method for voice and data over digital wireless cellular system 48 2001
 
EON COMMUNICATIONS CORPORATION (1)
D338889 Caller identification device 47 1990
 
AT&T Bell Laboratories (3)
5,289,542 Caller identification system with encryption 75 1991
5,278,894 Use of incoming caller line identification 120 1991
5,206,901 Method and apparatus for alerting multiple telephones for an incoming call 237 1991
 
MICROSOFT TECHNOLOGY LICENSING, LLC (3)
6,226,367 Calling line identification with location icon 157 1997
6,389,124 Common visual and functional architecture for presenting and controlling arbitrary telephone line features 131 1999
6,826,617 Territorial determination of remote computer location in a wide area network for conditional delivery of digitized products 70 2000
 
AB AURORA INVEST (1)
6,856,677 Call queue handling 36 2003
 
WINBOND ELECTRONICS CORP. (2)
6,243,461 Caller-identification receiving apparatus 48 1998
6,347,136 Calling party announcement message management systems and methods 80 1999
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (5)
5,917,817 User invocation of services in public switched telephone network via parallel data networks 191 1996
6,078,581 Internet call waiting 263 1997
* 5,943,416 Automated survey control routine in a call center environment 198 1998
6,337,904 Automated survey control routine in a call center environment 71 2000
2006/0153,173 Method for routing transactions between internal and external partners in a communication center 54 2006
 
QUALCOMM INCORPORATED (2)
5,878,036 Wireless telecommunications system utilizing CDMA radio frequency signal modulation in conjunction with the GSM A-interface telecommunications network protocol 123 1995
6,859,527 Communications arrangement and method using service system to facilitate the establishment of end-to-end communication over a network 56 2000
 
VERIZON PATENT AND LICENSING INC. (13)
5,497,414 Telephone system processing of designated caller ID private calls 190 1994
5,696,809 Advanced intelligent network based computer architecture for concurrent delivery of voice and text data using failure management system 175 1995
5,805,682 Method for delivering call related information to a video display 97 1995
* 5,918,213 System and method for automated remote previewing and purchasing of music, video, software, and other multimedia products 949 1995
5,805,997 System for sending control signals from a subscriber station to a network controller using cellular digital packet data (CDPD) communication 130 1996
5,953,399 PBX selective caller identification authentication 80 1997
6,292,479 Transport of caller identification information through diverse communication networks 129 1997
6,185,289 Mediated AIN control of short code access to information service providers 99 1998
6,683,870 Method and system for multicasting call notifications 117 1998
6,363,411 Intelligent network 647 1999
6,904,276 Apparatus and method for managing call billing records 42 1999
6,493,437 Advertising-subsidized PC-telephony 168 2000
6,865,266 Methods and apparatus for transferring from a PSTN to a VOIP telephone network 122 2002
 
ERICSSON INC. (7)
5,657,372 Systems and methods for selectively accepting telephone calls without establishing voice communications 100 1994
6,031,899 Method and apparatus for identifying type of call 112 1996
5,923,744 Intercepting call communications within an intelligent network 87 1997
5,949,865 Management of calling name delivery in telephone networks providing for telephone number portability 83 1997
6,181,928 Method and apparatus for event notification for wireless devices 93 1997
2003/0050,100 Network architecture for mobile communication network with billing module for shared resources 53 2001
2003/0092,384 Piconetwork radiotelephone interfaces for vehicles including wireless pointing and display devices 61 2001
 
AT & T-BL, AND AMERICAN TELEPHONE AND TELEGRAPH COMPANY (1)
4,995,075 Apparatus and method for encoding telephone ringing signals 57 1989
 
HOWMEDICA INTERNATIONAL S. DE R.L. (1)
5,413,605 Tibial element for a replacement knee prosthesis 96 1993
 
VOICETEK CORPORATION (1)
4,663,777 Apparatus for controlling digital voice recording and playback over telephone lines and adapted for use with standard host computers 93 1984
 
F. POSZAT HU, L.L.C. (1)
6,931,007 System and method of serving data messages 62 2001
 
AT&T CORP. (16)
* 5,537,470 Method and apparatus for handling in-bound telemarketing calls 248 1994
5,481,602 Method and apparatus for alternate destination routing for switching egress customers 52 1994
5,539,809 Location specific messaging in a telecommunications network 99 1995
5,805,587 Call notification feature for a telephone line connected to the internet 617 1995
5,982,866 Method and apparatus for forwarding caller identification for a credit card or calling card call to an automatic number identification system of a telephone network 72 1997
6,134,235 Pots/packet bridge 335 1997
2001/0048,737 METHOD AND APPARATUS FOR PROVIDING ADVERTISEMENT SUPPORTED COMMUNICATIONS 134 1998
6,421,425 Automated communications assistant for the sound-impaired 103 1998
6,570,974 Cable connected network server platform for telephone white-yellow page services and emergency 911 location identification 117 1998
6,587,458 Method and apparatus for an internet Caller-ID delivery plus service 52 1999
6,310,943 Method and apparatus for forwarding a caller identification for a credit card or calling card call to an automatic number identification system of a telephone network 67 1999
6,738,615 Wireless centrex caller ID 51 1999
6,252,952 Personal user network (closed user network) PUN/CUN 269 1999
6,603,840 Technique for linking telephony and multimedia information 73 2000
6,728,355 Method and apparatus for forwarding a caller identification for a credit card or calling card call to an automatic number identification system of a telephone network 61 2001
2004/0120,475 Method and apparatus for receiving a message on a prepaid card or calling card 40 2002
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (1)
* 2009/0164,209 DEVICE AND METHOD FOR CAPTURING AND FORWARDING VERBALIZED COMMENTS TO A REMOTE LOCATION 1 2007
 
VERIZON PATENT AND LICENSING INC. (2)
* 8,085,910 Method and system for call center screening 0 2009
* 2009/0279,684 METHOD AND SYSTEM FOR CALL CENTER SCREENING 1 2009
 
AT&T INTELLECTUAL PROPERTY I, L.P. (2)
8,139,758 Voice caller ID 2 2008
7,945,253 Method, system, and storage medium for providing comprehensive originator identification services 9 2009
 
United Services Automobile Association (USAA) (2)
* 8,537,986 Systems and methods for customizing messages 1 2006
9,025,742 Method and system for providing targeted messages 0 2007
 
PALO ALTO RESEARCH CENTER INCORPORATED (1)
* 2006/0270,429 Three turn interactive voice messaging method 8 2005
 
Carrefour Alexander-Graham-Bell Tour (1)
* 2011/0038,469 METHOD AND SYSTEM FOR PROCESSING CALLS IN AN ARCHITECTURE ALLOWING A TELEPHONY IDENTIFIER TO BE ASSOCIATED WITH A GROUP OF IDENTITIES 3 2007
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (9)
7,978,833 Private caller ID messaging 3 2003
8,195,136 Methods of providing caller identification information and related registries and radiotelephone networks 0 2004
8,452,268 System and method for gathering information related to a geographical location of a callee in a public switched telephone network 0 2006
8,019,064 Remote notification of communications 0 2007
* 2008/0107,251 Method For Using AIN To Deliver Caller ID To Text/Alpha-Numeric Pagers As Well As Other Wireless Devices, For Calls Delivered To Landline Networks 7 2007
8,073,121 Caller ID messaging 7 2008
7,978,841 System and method for gathering information related to a geographical location of a caller in a public switched telephone network 0 2009
* 8,102,994 Client survey systems and methods using caller identification information 2 2009
9,532,175 System and method for gathering information related to a geographical location of a callee in a public switched telephone network 0 2013
 
BELLSOUTH INTELLECTUAL PROPERTY MANAGEMENT CORPORATION (1)
8,155,287 Systems and methods for providing user profile information in conjunction with an enhanced caller information system 3 2007
 
VIZIO INC. (1)
8,879,989 System, method and apparatus for displaying caller-identification 0 2010
 
NICE LTD. (2)
* 8,199,896 Session board controller based post call routing for customer feedback application 0 2008
* 2009/0290,701 SESSION BOARD CONTROLLER BASED POST CALL ROUTING FOR CUSTOMER FEEDBACK APPLICATION 0 2008
 
AT&T INTELLECTUAL PROPERTY, INC. (6)
8,243,909 Programmable caller ID 5 2007
8,160,226 Key word programmable caller ID 3 2007
* 2009/0052,647 Key word programmable caller ID 20 2007
* 2009/0052,644 Programmable caller ID 13 2007
8,416,938 Programmable caller ID 2 2012
8,787,549 Programmable caller ID 0 2013
 
BCE INC. (13)
8,494,134 Method and system for routing calls placed to a telephony identifier associated with a group of identities 2 2007
* 2010/0290,609 METHOD AND SYSTEM FOR ROUTING CALLS PLACED TO A TELEPHONY IDENTIFIER ASSOCIATED WITH A GROUP OF IDENTITIES 2 2007
8,897,427 Method and apparatus for enabling a calling party to leave a voice message for a called party 0 2007
8,675,830 Method and apparatus for interrupting an active telephony session to deliver information to a subscriber 0 2007
* 2010/0278,320 METHOD AND APPARATUS FOR INTERRUPTING AN ACTIVE TELEPHONY SESSION TO DELIVER INFORMATION TO A SUBSCRIBER 22 2007
* 2010/0272,247 METHOD AND APPARATUS FOR ENABLING A CALLING PARTY TO LEAVE A VOICE MESSAGE FOR A CALLED PARTY 3 2007
9,042,526 Method and apparatus for enabling a calling party to leave a voice message for a called party in response to a command provided by the calling party 0 2007
8,693,652 Method and system for processing calls in an architecture allowing a telephony identifier to be associated with a group of identities 0 2007
* 2010/0312,912 METHOD AND SYSTEM FOR MODIFYING ROUTING INFORMATION ASSOCIATED TO A PARTY 1 2007
* 2010/0246,783 METHOD AND APPARATUS FOR ENABLING A CALLING PARTY TO LEAVE A VOICE MESSAGE FOR A CALLED PARTY IN RESPONSE TO A COMMAND PROVIDED BY THE CALLING PARTY 5 2007
* 8,712,029 Method and system for routing telephony communications together with modified calling party identifier information 0 2009
* 2010/0158,225 METHOD AND SYSTEM FOR ROUTING TELEPHONY COMMUNICATIONS TOGETHER WITH MODIFIED CALLING PARTY IDENTIFIER INFORMATION 4 2009
9,203,967 Method and system for processing calls in an architecture allowing a telephony identifier to be associated with a group of identities 0 2014
* Cited By Examiner

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