Multimodal session support on distinct multi channel protocol

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United States of America Patent

PATENT NO 7693541
SERIAL NO

10095803

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Abstract

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An improved mechanism for sharing information between a non-voice session and a voice session is described. Clients use communication devices to exchange voice information over voice sessions to voice node servers and exchange non-voice information over non-voice sessions to WAP gateways. Information about the activity in a session is stored as context data. When a client switches from communication over one type of session to another, context data for that client is located and retrieved. The retrieved context data is used to recreate the state of the prior session, thus eliminating the need to reenter information that was previously available.

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Patent Owner(s)

Patent OwnerAddress
ORACLE INTERNATIONAL CORPORATION500 ORACLE PARKWAY MAIL STOP 5OP7 REDWOOD SHORES CA 94065

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chone, Jeremy San Francisco, US 10 674
Shao, Victor San Diego, US 21 994
Tuckey, Curtis Chicago, US 4 415

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