Predicting parts needed for an onsite repair using expected waste derived from repair history
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United States of America Patent
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Apr 27, 2010
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N/A
app pub date -
Aug 31, 2001
filing date -
Aug 31, 2001
priority date (Note) -
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Abstract
A method for predicting parts for onsite repair which takes into account a repair history and the costs associated with mis-predictions. Parts for onsite repair of a product are predicted by determining an expected waste for one or more parts of the product. The parts having a lowest expected waste are selected and sent to the onsite repair. The expected waste indicates parts that are responsible for high support costs and highlights the mistakes being made and scores the mistakes by actual cost.
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