Method and apparatus for identifying and classifying query intent
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United States of America Patent
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Jun 29, 2010
Grant Date -
Mar 19, 2009
app pub date -
Aug 14, 2006
filing date -
Aug 14, 2006
priority date (Note) -
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Abstract
Linguistic analysis is used to identify queries that use different natural language formations to request similar information. Common intent categories are identified for the queries requesting similar information. Intent responses can then be provided that are associated with the identified intent categories. An intent management tool can be used for identifying new intent categories, identifying obsolete intent categories, or refining existing intent categories.
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